My consultation appointment here was amazing, I was so excited by the energy that was brought and the thought of the micro alterations excited me. My dress needed minor adjustments- the straps needed to be shorted and it needed to be hemmed. While going through the alterations, we decided to make a few changes- add boning and change the style of the back some. I had all the faith in the world in Laura that the alterations would be perfect, I was sadly mistaken. A few appointments in, we agreed to remove the see through mesh piece between the breasts as I did not like it much, when I came back in for my next appointment, the dress fit so different. I was shocked, then I was told that it was all because we removed this tiny piece and that this was to be expected. However this was not explained to me prior to making this change. We then spent the next several appointments trying to fix the fit of the dress. We decided on a beautiful change to the back of the dress (this did turn out very nicely) sometime in the beginning of June. I then was told that they would need to cut the hem early to use that fabric to create the change on the back, which I agreed to. I then was told that I needed to make an appointment in a month and that I would need to arrange to be there for an hour as my dress would be basically ready for pick up, I would have just one more appointment after this. I took the day off for this hour appointment and went in on July 2nd. When I arrived, the dress was in the exact same condition that I had left it in a month prior, nothing had been done to my dress. My wedding was to take place on July 27th. All of my appointments up until this point had been with Laura. I then went in on July 8th for another try on- looked like my entire alterations process had been rushed and was not checked for quality before my appointment. The crinoline on my dress was sewn completely sideways- like one side started at my knees and the other side was sewn up near my hip, it was almost completely diagonal, not to mention that it also had a massive hole in it. The hem at the bottom of my dress was two different lengths, there was oversew on the top of my dress, the boob cups inside the chest of my dress looked like misplaced swim suit cups, they could be seen through all the layers of my dress. I started working with Lucy at this appointment, when she saw some of the things that were wrong with my dress, she looked as surprised as I was. She made notes of all of the fixes that needed to take place and I left. Lucy did her best to fix all of the errors made on my dress. On July 18th, I came in for another appointment- this appointment was with Laura again. She pointed out several dirty spots on my dress that she "spot cleaned" these spots were never there prior to this appointment. I put the dress on at this appointment and the boob area was still horrific. I took the dress off, she attempted to fix it, it got better but it still wasn't great. I decided to cut my losses and take the dress home, this whole process was completely exhausting. Out of every single thing that was planned for this wedding, this was the most stressful part. It was so disappointing. I took the dress home. On the 23rd, I returned for them to remove the boob pads from the dress because I was still not happy with the way it looked, this did fix a lot of it but it still wasn't perfect. I was not happy with the dress, in fact, I contemplated ordering an Amazon dress to take its place as I didn't feel that I wanted to get married in this dress any longer. The morning of my wedding- July 27th, I took my dress out of the bag, it looked like someone had walked all over the back of my dress, I texted tailored in white to let them know of this and of course I got no response. My maid of honor spent the entire morning of my wedding hand cleaning my dress.
Since my review is so long, here are the key points-
I do not recommend having your dress tailored here, if you must get your dress tailored here, request LUCY and only LUCY. Do not take your dress home from this place without inspecting every single piece of it. I wish I had more photos to attach of all the things that were wrong, but I was naive and let them fix it without documenting it first. I will attach the dirt that I found on my dress the morning of my wedding. read more