Well, NOONE, myself included would EVER dream that a BAD experience could possibly occur at the local Ice Cream Store, but I'm sad to say, it did. Instead of posting about how delicious the treats are at Taffy's, I'm the one who will be telling about the HORRIBLE SERVICE and EXTREMELY RUDE AND NASTY behavior by the blonde female who works there...
I went there to buy some popcorn for my homebound neighbor and ordered two Medium-sized popcorn boxes. One Cinnamon-flavored and one Cheese-flavored popcorn and a drink. The female walked over to the popcorn area, yelled over her shoulder, TWICE, "Open or closed?" I answered, TWICE, "Open please."
After paying for my items, I went to my car, and realized that the box which was SUPPOSED to contain CHEESE-flavored popcorn was full of Caramel corn instead. So, I went back inside, and found the other employee, a MUCH NICER brunette to be alone in the store. She asked if there was a problem, and I told her that I had ordered Cheese popcorn but received Caramel instead. Suddenly, out of nowhere, the other blonde employee yelled form the back of the far room, "I asked you twice and you said, caramel!" As she ANGERLY STOMPED out of the back to 'confront' me, she again yelled, "You said caramel!" I said, "My neighbor cannot have sugar, so I would have NEVER ordered caramel popcorn for her. I ordered cheese-flavored." She SHOVED a bag of popcorn at me and I went back to my car, only to CLEARLY see that she had PURPOSELY handed me a SMALL-SIZED bag of popcorn, when I was supposed to have a Medium-sized BOX. Again, I returned to the store and told the brunette I had the wrong size box of popcorn, and again, the blonde HAG yelled from the back room, "That IS a medium!" I showed the brunette BOTH the and bag of popcorn so she could see that CLEARLY the boxed Cinnamon corn was MUCH larger than the tiny bag of cheese corn. Before the brunette could respond, the blonde continued to yell (from the back room) that I was wrong, and the size was a Medium, even though it was CLEARLY NOT.
I knew I was getting nowhere, so instead of ending up in jail, I left, frustrated, angry and disappointed.
This COWARD of a female should NOT be allowed to work anywhere NEAR other humans or animals UNTIL she receives PROPER training in how to treat others RESPECTFULLY, NOT FEEL THE NEED TO CONTROL EVERY SITUATION AND HOW WRONG IT IS TO RIP PEOPLE OFF. I noticed she ONLY yelled at me because she was in the far back room or behind a counter...STUPID girl. Sooner or later, that counter and back room will NOT protect you if you continue to treat customers this way. Your boss may not notice that your cash drawer is not consistent with your sales either, but it WILL catch up to you someday. You got your money and your moment to 'show-off' in front of the other customers. I hope your parents are proud of you, SCRUB. read more
