My grandma had an issue with her kitchen drain pipe. She doesn't use the computer much, but she…read morewon't stop telling me how much she likes the crew chief Harrison, who came out to originally look at the water damage, and she insisted that we needed to leave a good review for this SERVPRO. I think she just wants to get on Harrison's good side, but, whatever her intentions are, I promised her I'd write this. They finished the drying process quickly, the plumber is coming out to handle the drain issue, and she's ecstatic that she'll get to use her kitchen again so soon. Admin staff was very friendly when we called the office. We thought the drain pipe thing was going to be a nightmare, but SERVPRO helped us get it sorted quickly and efficiently, and it's actually turned out to be a pretty painless process.

While the workers were friendly this company will scam you and does not represent their…read moreservices/estimates properly. They originally quoted us 1000$ (and some change) half due upfront and remaining half due when the "job was complete" as they put it. The came out tore a hole in my ceiling and informed me we had a leak in roof. That was fine and I was aware that the roof work would be extra. The whole time I was asking and verifying "so we pay the rest of the 1000$ after we fix the roof (extra) and you put the ceiling drywall back" they all said yes. LIES! They put a fan in the hole in my ceiling and the next day I had a separate roofer coming out to fix the leak. Subsequently same day Servpro sent people out to tarp a 3ft area of my roof and tacked on a 700$+ to my remaining 500$ balance and informed me that the job is considered complete and they don't repair the ceiling at all. This was completely ridiculous! They did not even tell us the tarp was an extra 700$, nor would we have ever even said yes or agreed to that since we had a roofer coming out the same day they sent the tarp out and that is basically worthless. The tarp was up for maybe 2-3 hours before the roofer came and it was not even raining that day. Second, the 1000$ quote included 3 day use of the fan and we only had it for one day. third, they left a huge hole in my ceiling claiming they don't put everything back the way they left like they stated they would. Fourth, they do not give you an actual agreement with all charges to sign before doing the work , essentially tacking on random irrelevant tarps for 700$ that were only up for 2 hours when there was no rain. They don't tell you about the extra charge beforehand, and then when you question them they place blame on either the worker themselves, or try to say they believe they told you even though it's no where noted in the one and only estimate you received for 1000$. So basically we paid 1700$+ for them to rip a hole in the ceiling and put a basic fan in it for less than 24hours (even though I was charged for 3days of fan use) and put up an undisclosed 700$ tarp for 2 hours. Now we are our out 1700$ and still have a hole in our kitchen ceiling.(note we fixed the roof separately). The only excuse I was given was "sorry that's not what we meant, by "finish the job" or "maybe someone else told us it was good to place the tarp". Like bye Felicia, who wrote your check, it was me not someone else, so the only person authorized to say yes to anything is me the person paying for it! Honestly im tempted not to pay 700$ seeing there was no agreement pertaining to the tarp, no one discussed any extra charges, nor sense that anyone would agree to have one placed considering a roofer was coming to fix the leak SAME DAY! Again the workers themselves were friendly but they do work on commission and it shows. I would not refer anyone here and highly advise going elsewhere unless you want to pay 1700$ for overpriced use of a fan, a giant garbage bag for 2 hours and giant hole in your ceiling that you have to find and pay someone else to fix. Just bust open your own drywall yourself and save your 1700$

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

We had our carpet cleaned today and Kevin Hernandez did a awesome job. We have an 80lb furball with…read moremuddy feet that sheds like crazy and our carpet looks brand new as it did a year ago when we moved in. Very professional, personable, and fast. We will definitely continue to use them.

I never do this but I just cant stand by and let this happen to someone else. I have used Joshua's…read moreCarpet Cleaning multiple times. The 1st time was awesome. 2nd time they where an hour late but still fabulous service and now this time they where 2 hours late and didn't communicate to me that they would be late until I said something. And then said that he had a lot on his plate??? Like are you kidding me. This is your business and this is not how you run a business. And then not even overing to Make It Right or doing any compensation??? I wasn't asking for anything for free and i still payed for my service but don't tell me you have a lot on your plate. We ALL HAVE STUFF ON OUR PLATES!!! Communication is my BIGGEST pet peeve. I get it life happens just tell me!!! So if you want someone who doesn't communicate and is late constantly then hire him.

I had a great experience with WeatherTech. They were really professional and did a great job for meread more

From the owner: WeatherTech General Contracting is your comprehensive solution for all residential and commercial…read moreneeds in the Dallas-Fort Worth and San Antonio, TX areas. Whether you require residential repairs, upgrades, or storm damage restoration, or need commercial suite build-outs and roofing services, we have you covered. Our mission is to ensure complete customer satisfaction by delivering exceptional craftsmanship and providing tailored solutions for every project. We also serve as your advocate when working with insurance companies, ensuring the best possible outcome.

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

I had a refrigerator needing to be hauled, since the landfill would not accept. So, gave TX Junk…read moreRemover a call, for which they answered and Hector showed up the same day. He's very professional, courteous and responsive. I'll definitely be giving them a call again when needed!

From the owner: The purpose of my services is to help provide a cleaner earth, by helping people get rid of…read moreunwanted junk around they’re house or garage. We trash the trash and donate what’s good

Builditect is owned and operated by the best, including their management team. They take care of…read moreresidential and commercial jobs all of Texas. Custom homes, apartment complexes, and more.

Garrett Coulter is an unlicensed, unprofessional thief. He pretends to know contracting but he…read morecould not tell satin paint from flat paint. He took advantage of the fact that I left him unsupervised to do repairs in my home. He did a horrendous job patching, texturing & blending the various cracks in my walls and ceiling. He wants top dollar to do a shoddy job. Then HAD THE GALL to not want to correct his substandard work. DO NOT HIRE THIS GUY!!!

From the owner: Coulter Contracting Solutions (CCS) We are small business, 2 years in running and looking forward…read moreto many more years to come. We are dedicated to our craft and treat every clients’ home as if it is our own. We specialize in, but not limited to, kitchen/bathroom remodels, feature walls, fence repair & painting, flooring, trim, sheetrock install and repair, painting, and installation of many products and materials. CCS has the solution to any remodel project.

This company made getting our roof replaced after the bad hail storm so easy. They have great…read morecustomer service and our new roof looks amazing. The crew that came out was professional/friendly and very efficient. They left our property very clean. We would most definitely use them again in the future.

These guys do not follow instructions. They stuck a business card right on top of a door sticker…read morethat clearly states no soliciting. If they can't follow instructions before the job is even landed, I would expect the same with the work they do.