Best food hands down Best servers and sense of humor which…read moreis very important to me And the atmosphere is always lively and and everyone knows each other

We just left Hugo's Mexican Restaurant in Red Oak, Texas, and unfortunately our experience was…read moredisappointing this time. We had to send our queso back because the meat tasted old. It was replaced with ground beef, which tasted much better. What also stood out was that the manager, Chris, walked around greeting every table except ours. We noticed he continued greeting other guests as people came and went, and as an African American family, it made us feel uncomfortable and overlooked. This is not the kind of experience we are used to at Hugo's. Previous managers have always been welcoming and treated everyone fairly, which is one reason we've continued supporting this restaurant over the years. The food was also mediocre compared to past visits and definitely did not taste the same. We have never sent food back before and really hated having to do so, but we didn't want to risk getting sick. We do plan to return because Hugo's has always been known for good food and great customer service. We just hope Chris was simply having an off day, or that improvements are made so every customer feels equally welcomed and valued.

While visiting some family we stopped here for a late lunch on a Sunday. They had a…read more I like live music but I want to be able to enjoy my company and not have to talk so loud so they can hear me. Service was great. Seated right away. Chips, salas, and bean dip placed for us. Food was delicious. Order their torta with pastor, i didn't even share it lol. Also had to try their churros with ice cream but I wasn't that good. My wife had the birra tacos and those were good. SisNLaw had there enchiladas and she enjoyed them. It's a must try if in the area.

We've eaten here before and enjoyed the food. Tonight was totally different. We placed an order to…read morego. I ordered a steak torta which was lacking on everything. It had more veggies than meat. My wife ordered a carnitas tostada which was put it a small container and did not travel. It broke apart upon removal. We won't be returning.

This place is so good! Everyone was so nice and the portions are huge! Great price and the best…read morebreakfast burrito I've ever had!

Authentic food in a very clean welcoming environment. Food is wonderful and staff is very helpful…read moreand attentive. Blue corn tortillas for gluten free options are excellent! Just traveling through, would recommend anyone passing through stopping for a meal! Worth your time

Great food and not expensive at all. Service and atmosphere was great. Definitely will be back…read moreand recommend to everyone.

Normally it's great, however, tonight I got my regular bean and cheese nachos and noticed about…read morehalfway through that the meat underneath everything was raw. The rest of the night was fun-filled sickness. There's no way they didn't know raw meat was being served.

Their sour cream enchiladas are AMAZING!! They have some of the best salsa and queso in town, too!…read moreIt is affordable & the staff is excellent every time! 10/10 recommendation for me!

The food was good. My wife and I had the brisket tacos. The portions were good sized. The Pico de…read moreGallo was very tasty and fresh. The chips were nice and thin. The salsa was very good, also fresh. My wife ordered a green salsa which was served warm and was on the spicy side but not overly hot. The service was excellent. The waitresses are very attentive. The noise level was average even though the restaurant was extremely busy and crowded.

A friend recommended this place a couple of weeks ago and she was so spot on because this place is…read morereally good!! The waitresses are quiet there but very helpful and friendly. Great service. Ambiance is hole in the wall goodness. Small and clean. Okay so the food is just delicious!! Very homemade. I'm very judgy and I start with the chips and salsa. Also, most places are greedy now and don't even give you chips, they do here. The salsa is very good and spicy! I hate salsas with no heat and I hate salsas that taste like grocery store brands. So when i tasted the salsa i decided to start with a risky dish, the Caldo de Pescado. Not everyone can make a good one, I'll give this place a solid 9 on it. The taste was delicious and the fish was fresh, the only thing I would have done is added more veggies. So of course I went back and took my daughter. We both got the taco plate that comes with 3 tacos, rice, and beans. I got barbacoa, lengua, and rajas. I did that to try a variety and every taco was delicious. My daughter got pastor and said it was good. She said the rice tastes just like at home and I agree. Very good. Can't wait to try the breakfast plates.

This place never disappoints with service or food. I come here often it's a hidden gem. It is a…read moresmall place with big flavors and service. The ambience is low key relaxed vibe. I recommend it to all.

You gotta give this place a try if you haven't already. The tacos are amazing and seasoned to…read moreperfection. The service is always friendly and welcoming and the restaurant is always clean. I ate the food before getting a picture so I will have to post some pics in my next visit.

Someone on a Facebook group had posted about them. I decided to go & try their tacos & they were a…read morehit! We went on a Friday to take food to go then came back on Sunday to order their twenty tacos & you get five for free. They were delicious. The lady that helped us place our order was so nice & attentive. I love feeling welcomed when I go to restaurants. This is definitely our spot to get tacos from now on! It's a must! I am so happy I don't have to drive far for some yummy tacos. If you are near the Red Oak you have to get some tacos!

We were a party of 15 so I was prepared for some tangles. I will say it up front I will never go…read moreback! I ordered a ribeye steak. It came out cold to the touch. Thought ok we are a big party no problem. I explained to the waitress and much to my surprise two ladies piped up with the same complaint. I noticed the steak was a bit on the thin side but remained positive. 2nd steak came out and it was way over cooked. I ordered it medium rare and it came out probably medium well. Sent it back again or tried to and waitress said the manager had to approve? WTH you cooked it wrong not me! Anyway manager stopped by and looked at it and agreed it was over cooked. So on to steak 3. It arrived in a to go box. Guess I was no longer welcome. Got home tried to eat said steak but could not get past the gristle and the fat! It ended up in the trash! $36 for a ribeye you could almost read through and it was inedible

I gave my wife a surprise birthday party, 19 people, on a Friday evening…read moreThe place was busy, but they did a wonderful job of accommodating us Obviously, not all the meals came out at the very same time, but it was very timely The food was excellent as always! It is one of my favorite restaurants, and it helps that it's almost within walking distance of my house! Five stars on food, service, and ambience

Came here to try their breakfast burritos! Got the Bacon, Chorizo, Potato, and Egg 12inch! Was…read moretempted to try their 14 inch "Monster Burrito!" Very clean inside and friendly service! Prices are reasonable as well. Would happily come back and recommend giving them a try!

My cousin and I stopped by for a quick lunch and they were a nice family owned restaurant. They…read morewere super nice and answered any questions we had. My cousin tried the Barbacoa plate and i got a kids enchilada as I was not too hungry. They were very accommodating with making sure my meal was vegetarian. The flavors were incredible and the food very well made. I also got the horchata which was a nice sweet blend with cinnamon. Very great find in the area!

We were in town for a local tournament and stopped by - holy cow! This is not like other Mexican…read morerestaurants! This place is insanely delish!!! I had the al pastor tacos and it was the best al pastor I have ever had in my life. Such a simple dish but performed so elegantly with refinement. We also ordered nachos as an appetizer and again, very beautiful display and all the flavors worked together to perform a symphony in my mouth. I wish i slowed down and took pics - sorry!

Hands down, this place is amazing and that's saying a lot because I don't even like Mexican food…read morelike that. The grilled shrimp nachos are the bomb. So flavorful and absolutely delicious. I stopped in because I was starving and needed lunch, sat at the bar, and when I say the service was 1000% on point, I truly mean it. I ordered my food to go and also got a drink to go, and while I was waiting, the bartender made me a small drink to enjoy at the bar. That was such a thoughtful touch. He also gave me chips and salsa and was extremely attentive and genuinely nice the entire time. I love good customer service, so I will absolutely rave about this place. The food was great, the service was top-tier, and they wrapped everything perfectly with plastic wrap for my to-go order 10 out of 10. Even though I'm not a big Mexican food eater, I will definitely be back just because of the service alone... and those grilled shrimp nachos . Also the ambience was so nice. they had the games playing so if you wanna go watch the game have some good food. This is the place and the drinks..... so good you only need one lol