Greeted warmly just as soon as I arrived at the counter. Service is quick! Tacos made perfectly within seconds. Ordered 3 Super tacos today with a side of their picante sauce . Today they were a little light on the lettuce. No biggie I still enjoyed them. This restaurant is always spotless. Huge fan! read more

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Worst tacos ever!!! First of all who puts olives on nachos!!! This might be taco bell's original menu terrible!

Love me some Casa the food was outstanding service was awesome got a couple taco lights and two combo burrito with mild sauce so good

Taco casa is far better than Taco Bell. Everything is made fresh and the meat and beans taste fresh. No complaints. Perhaps just melt the cheese better. read more

do you know how many times i have gone through the drive thru and not gotten utensils? this week was the third time. thanks taco casa i finally got smart walked into lobby last time i got no fork and grabbed a bunch to keep in my car. i was ready this week when i opened the bag-and sure enough no fork. grabbed a stolen fork off my dash. shame on you!!!!!!!! your food is not cheap at least give us a fork in the drive thru. read more

The restaurant decor is your typical Tex-mex fast food restaurant. The portion sizes are large and the food is excellent. We had tacos and nachos. read more

The Rhome, Texas location just absolutely rocks; tremendous service, no matter when I go. They do a great job there, tremendous leadership.

Love the burritos at this place. Nachos are OK, at least they put enough items on them. Tacos so-so but not any worse than other places. They supply lots of taco sauce and it is good so that is a plus. Service is good. Typical no frills ambience. read more

Swung in here for a quick bite while visiting my family in Fort Worth. All items were delicious. We had a variety of fixins all of which exceeded expectations. Think Taco Bell, but I would say better. Taco Casa is a flourishing chain in Texas; hopefully, they'll expand their operation to Lafayette , would go over well I believe. Fast food gets a bad rap, but it can be done well. Taco Casa does it right. read more

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My first time trying Taco Casa and it was interesting. I went through the drive thru around 9pm with one car ahead of me. After placing my order at the thing I waited... and waited. The wait was kind of long considering the car ahead didn't really order that much but there were quite a bit of customers inside so that's okay. Overall the service was good. I ordered the Super Nachos with peppers and was confused when I was handed a bag with two boxes in it, and when I asked if it was just the nachos the employee confirmed. Okidoki, home I go. To my surprise the super nachos don't come assembled but rather everything is separate, explaining the two boxes. Although I noticed that I never recieved any peppers in my order. Overall an okay experience but I'd rather have nachos put together but I understand they wouldn't want the chips to get soggy. read more

Taco Casa - Super Nachos, everything is packed up separately - Mexican Near Me - Rhome, Texas

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Love Taco Casa, but this location is whack. I waited over 15 minutes for 1 bean burrito.

Ordered $35+ of food and forget to order jalapeños. Went back to the counter and was told there was a fee, which is fine but then I couldn't actually buy them because they don't take card under a certain dollar amount. I'm left without what I want without any attempt at resolution. Employee couldn't have cared less. read more

Poor service by Scarlett - empty burrito and your other guest couldn't believe that y'all were so off tonight!

Stopped thru the drive-thru... just wanted a large Coke... I pull up and handed a medium cup... "your total is $2.32."... wait, what??? I asked for a large. The clerk proceeds to tell me that the "new" large drink is now actually the "old" medium drink but you are being charged as a large though the cup is medium.... So you mean to tell that I am getting a smaller cup but still being charged for the bigger cup??? She walked away and brought another clerk, assuming this was the manager on duty. This clerk proceeds to tell me that this was a "Corporate Office" decision... the "new" large is the "old" medium and the "old" medium does not exist anymore... just Kiddie, Small and Large. So I ask her why is the menu not reflecting this change... you still show Kiddie, Small, Medium AND Large... she blankly stared at me, took a deep breath and said "It's a Corporate Office decision.". So I kindly asked for a refund because apparently I didn't warrant any traction in getting a medium Coke for a medium price. She hands me a receipt and says it's taken care of. I drive off, since there was a vehicle behind me, and notice that the receipt she gave me was a reprint, NOT A REFUND!!! I park and go inside. Again, she walks to the register and tells me it's taken care of, yet NO REFUND RECEIPT!!! I have sent their "Corporate Office" a formal complaint but I doubt any response because I know they are not going to admit to the menu mistake, creating a classic Bait-n-Switch... you have lost a loyal customer. PS They also charge a Surcharge Fee for debit cards... read more

Taco Casa - No refund receipt... printed a "Reprint"... - Mexican Near Me - Rhome, Texas

This is probably the best taco and burrito I have ever had. I have heard they use 100% American beef and you can tell in how it tastes. I like the super burrito or the combination burrito spicy and then I like the super taco or the taco lite those are my favorite items you won't be disappointed! read more

Excellent service and very fast. Food was prepared fresh and was extremely tasty. This location is always very friendly and the dining room is nice and clean. Very pleased! read more

The food is always made fresh. The restaurant is clean and condiments well stocked. The staff are helpful, friendly, and prompt with customer service. It's great value for the money. The cup lids were recently changed and will sometimes come off when you pick up your drink, but that's a corporate problem. The staff is always willing to go above and beyond in customer service. The General Manager is top notch and stands behind his workers like a good manager should. It's a good place to stop & eat. Edit: FYI for the people who say they don't tell you about the 2.8% surcharge for using a card, it's been posted on menu board, drive thru window and at front counter for past 3 years so the only way to Not know about it is to not be able to read. Also, That's a corporate policy, not the franchise owner's, and Taco Casa is Not the only place doing it whether the other places tell you about it or not. read more

Customer service horrible. Rude employees, won't fix their own mistakes. Manager wouldn't fix it so I told them to refund it. Ramos called me, the customer, a liar- never coming back here lol Update: disputed the charge on my credit card and got a full refund- Somehow big banks are better to their customers than small town franchises read more

Was enjoying some tacos for lunch my wife had a super burrito, on her third bite a 12" black hair came out and grossed us both out so bad we threw the food away. Something should be done to fix this, how disgusting to find read more

I took my family the other day and the tortillas we got was moldy! absolutely disgusting!! Do not eat here!!!

Place was clean and staff was awesome and helpful but food was not all that great not to mention they don't have a lot of variety. But that's just my opinion on food wise I would definitely not be back read more

Taco Casa has always been know for lots of meat cheese and lettuce. This place is struggling apparently, they are serving low grade tacos. Hope it gets better soon. read more

We make weekly trips to this location in Rhome to feed our family of 5. We usually get one of the 12 packs of burritos or tacos, and split them up between plain or mild, crunchy or soft. The quality is consistent with what you would expect from Taco Casa, which means lots of refried beans on the burritos and tons of cheese on everything! We occasionally get the 2/$5 Chiladas on Fridays, and they are delicious! We've been to this location dozens of times since they opened, and rarely have a bad experience. This is a good location with friendly service and tasty food. read more

This place is a joke. They take forever can't get your order right and don't tell you if you use card they are going to up charge you 2.8% by using a card not cash. read more

This is the absolute worst Taco Casa. I was pretty excited to learn about the new franchise location in my home area but it has let me down time and time again. I have visited this store at many different hours and days of the week and am disappointed every time. The food is either cold, prepared incorrectly, I mean how hard is it to make a taco. I blame poor management since there seems to be a lack of food quality leaving the store. Especially in drive through. I will just have to visit the Saginaw store to get my taco fix. read more

Food was good, but I don't recommend getting the Super Nachos unless you like to assemble food from a fast food restaurant that should already be assembled, no where on their signs does it say the Super Nachos will come in two containers some assembly required, unless you're eating inside the establishment, but if your driving avoid it. read more

Drive through is nice and speedy. Food is hot and as it should be. Staff is polite. Works the way a drive through visit should.

We love this location. Always good food, courteous employees, and clean (and away from busy traffic of other locations). We went tonight with my family of 5 and it was perfect. Even loved the music they were playing tonight! read more

Always good. The most consistent food of any fast food chain I've ever eaten at. All the ones I've ever tried were awesome and friendly service. If you've not tried this place than shame on you. What are you waiting for?? read more

Food is always great, and the service never disappoints! They always go over and above when I order from the take-out window, and give me lots of extras and condiments. I recommend this place! read more

This is the worst Taco Casa I have been in. I went in to purchase dinner last night. As we approached the counter, the cashier asked whether it is for dine in or take out. My response was take out. Then, I asked what do they have for family package? The cashier asked one of his colleagues and her response was, we do not have family deals however, you can get 6 tacos and 6 burritos for $17.00 and that is special #3. My response was I don't want burritos . I am only interested in tacos. Her response was then you must but it individually at $1.69 each. So I order 8 tacos. Then , I asked if they still have their tea on special at gallons for $5.00 the cashier then said no. All we have is for $3.49 per gallon. So I went ahead and place my order to include 3 orders of Super Nachos. While this food us being prepared we were standing by at the handicapped table across the register. Minutes later this server called my name to hand our orders. It was prepared for dine in do I simply told her oh, it was for take out. Her facial expression changed from looking upset to furious. Then she look at her colleagues to advise it is for take out. They all state at me as if I was causing a problem. Then , she took the food back to put in a container for take out. First, these people need to remember that paying customers keep them employed. Second, they work in a hospitality industry to where great customer service is a must! Third, your facial expression, tone of your voice and body language says it all. Basically , what I am saying is if you are having a bad day, you must take a deep breath and relax. People/ employee like you ruin a good business. Then she handed over the bags and it's messy! This attitude and service us unacceptable! I can understand you to be stress if you have a line if people ordering. Your restaurant only had 2 tables dining in and a car at the drive through. Change your ways or get out of customer service related jobs. Your bad attitude is toxic to society. read more

Taco Casa - a plastic tray with four separate compartments - Mexican Near Me - Rhome, Texas

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Everything is the same as other tack casa except that they are stingy on the cheese. Wished they put the same amount of overload cheese like other taco Casa's. read more

No lettuce means don't put lettuce on the damn taco!!!! Are you stupid or just plain dumb? Last 3 trips I have ordered no lettuce, open it up and guess what!!!!! Pisses me off read more

Just stopped in here for a quick bite, before a baseball game. The food was fresh, portions were generous and the staff was friendly. The restaurant is new and clean. Highly recommend. read more

Was good when they first open now same o same o oh and now they charge you a % for using credit card so I don't go anymore

they make the food fresh, they make their meat and beans fresh and the employees are usually always nice and energetic. the restaurant is almost always tidy and stocked. i love the old taco bell vibes and the selection they have is different. sometimes i feel it's way better than taco bell. i've heard complaints about the surcharge on the card which is a corporate thing but they have it on the menu and so many other places do the same thing and don't tell you so i'm not understanding that too much but anyway. i personally love that the super nachos come separate when ordered in the drive thru because nothing gets soggy but if i don't want to build it then you just ask them to spread it out and they do it. considering it's off a freeway and gets lots of customers from town or travelers, i'd say my service has still been good. having worked in customer service i have realistic expectations and if i see that the drive thru has a long line and/or they have the lobby packed then i take that into consideration regardless of what i ordered and i give grace. i highly recommend coming here. read more

I was super excited to have Taco Casa so close to home. We've eaten there many times and the food is always hot and consistently good. They have very friendly employees and customers and a very clean restaurant. read more

This taco casa is good considering it's fast food. The restaurant is clean unlike the Rhome Dairy Queen that's further on down the road. The staff is friendly and the food comes out fairly fast compared to other fast food restaurants ( Like the Dairy Queen where I waited 10 minutes for a drink that I watched a rude employee drop my cup on the floor and then fill it up instead of getting me a new cup ) The only things I would like to see change is the price of the tea and the fee for paying with cards. I liked when the tea was only a 1$ for any size. I also think it's ridiculous to charge a customer who's already paying for food, a fee for buying their food with a card. The following employees definitely deserve some recognition- Bobby Jessica America Jason Kollin These employees go above and beyond with their customer survive. I make sure to tip them every time I see them. Anyways what I'm trying to say is give this place a try. You'll be surprised :) read more

This place goes through people like nothing. I got sick here once eating a bad burrito. When the cheese looked bad I should have stopped eating it. And now today I got my order and they forget too give me stuff in the past and when I received my food and was making sure they got my order correct, the man at the window got irritated with me I guess for not trusting him too get my order right and yelled at me if I needed something too pull back around again because they want too get to the person behind me. I told him I was checking my order and left. I called the manager and she sounded like she didn't really care. She Sounded like a 16 yr old and told me, she was right there when he said that and that is normal how he talks and she said he has been there for 2 weeks. So, I then asked to speak with the general manager and it sounded like he just said some stuff too calm me down and sounded like he really did not care as well. So, iam not coming back too this place again. read more

One of the worst taco casa locations i have ever been to. I am signed up for the area wide texts and received a text for a new years special and decided to give it a shot. This location is the closest to my home and with the weather being cold and icy i didn't want to take my family further than necessary. We drove all the way there , during bussiness hours and when we got to the restaurant, there was only one employee who was locking up. When we asked her what was going on she told us that they were closed because the roads were bad and it wasn't fair to the employees. I agree, the road conditions were bad, the parking lot and side walk were awful, solid ice. But she was very rude about it and they could at least have sent out a message that they were closing some of the locations early. We are very upset and will probably never come back to this location. read more