The food is tasty and delicious. Made to order. The service was quick. The ordering process was simple. Nice clean restaurant. read more

Taco Bell - Steak and quac nacho fries - Fast Food Near Me - Wixom, Michigan

OMG, slowest TB EVER! I ordered ahead through the drive through. Just two items. I pulled up and gave my name, easy enough. There were two cars in front of me. Tell me I waited 15 minutes behind these two cars! I don't even know how the food taste yet. I'm just frustrated that I had to wait that long in a drive-through when it wasn't even busy. read more

Taco Bell food is pretty standard across the chain - customers know what to expect when they're ordering. The food itself doesn't disappoint especially when one is hungry and needs something filling. The chicken quesadilla and crunch wrap have good flavor. The only thing about this location is they tend to prioritize online/app orders as well as drive thru first before in-person orders. It took 10 minutes before someone came to the counter after I pressed the button for an in-person interaction on the kiosk and then another 20 minutes before my order was filled because they addressed customers at the window as well as the app orders which were placed on the shelf. What I thought would be a quick trip was not in fact quick. So to be more efficient, I would use the app, attempt to get the Tuesday drop, and pick up at the drive thru. You'll save time and will minimize aggravation. read more

I waited a full hour to get my food. I'm exhausted and still waiting for someone to answer on the drive thru and I'm up next now. I'm livid. I placed an online order too. I'm so scared my food will be terrible. There's no way to refund so I'm stuck. They didn't even have any empathy when I finally got to the window. read more

Taco Bell - Fast Food Near Me - Wixom, Michigan

Why do I bother? I keep forgetting how horrible this location is. Was there with my husband. You can only order from a kiosk. We ordered the retro menu items. The tostado had a small scoop of beans in the middle, lettuce, cheese and maybe a quarter teaspoon of red sauce. Had to flatten that out with a knife at home to spread the beans. The gordito supreme was on a regular soft tacos shell so it was basically a taco supreme and the meximelt wasn't melted, it looked and tasted like a beef soft tacos with no lettuce, substitute tomato. Could not have been disappointed more. No interaction with the staff due to the way we had to order. read more

Taco Bell - Meximelt?! - Fast Food Near Me - Wixom, Michigan

Sad how many bad reviews there is, but there always nice thru the drive thru everytime! service is fast. only concern is a couple times I've had cold nacho fries but that's on me for not checking. but good service night shift workers read more

Horrible!! Place should be closed immediately!!! Dirty restroom and food all over the floor in the kitchen. Staff could not get orders right! Will definitely not be going back. Plus their meat comes prepared in water and be up to a year old. read more

Got the worst crunchwrap ever here. Super burnt, hardly any cheese or meat. It was literally 90% tomatoes and sour cream... So nasty. The service was also super slow, we had nobody in front of us and still had to wait around 20 minutes. Incredibly long wait for a FAST food restaurant. There was also a guy in the lobby with no shoes on, just airing his feet out...? Hands down the worst Taco Bell location I've ever been to. read more

Who closes down their entire dining area at 5pm to wash it? The entire store was a flooded mess. We asked. They said that's how they do it. Moving on! read more

This is a normal Taco Bell. They move a little slower here, so just be ready to wait, but the food is always hot when j get it, and I never have a problem with my order. I go here often, so I don't mind the wait. read more

They closed an hour early without warning after I had been sitting in the drive-through line for 20+ minutes. I rarely eat fast food. I wouldn't wait in the drive-through line that long but it was 11:30 and open food options in the area aren't very plentiful. I'm visiting family in from the West Coast so my body clock is off and I needed something to eat. Completely unacceptable. While the bar wasn't set very high the McDonald's across the street did fantastic job and I was happy to give them my money. read more

The staff was rude and incompetent when customers were concerned about their order. instead of being calm and answering questions politely they were rude and gave short answers as if the customer should have known better. the food was awful i would not cons coming here ever again. looks are deceiving because the inside looked renovated read more

threatened to call the cops on me after telling me to hold on the phone then blocking me and refusing to give me a door dash order for someone else. Another customer who saw encouraged I don't go to this one as they forgot some stuff in her order and are very unhelpful staff. horrible downright horrible go to burrito king read more

Taco Bell - this is the boy who tried to call the police when I asked for her order. received 30 min later - Fast Food Near Me - Wixom, Michigan

Really friendly staff. Love them! Even under busy overwhelmed stressful weekend nights, lined up they never ever sounded overwhelmed, irritated or burdened etc like sometimes that type of experience can cause employees....gotta give em a hand for that! Such kind guys. Foods always great when I get it no matter the timing....only negative is I feel like they are always out of stuff every night. Let it be chips, chicken or beef....hard shell or soft shells....too often it's something....even ice at one time. I don't like worrying about that if I order off the app and pick up. It sucks. But I do enjoy the deals and rewards I get thru the app and makes it worth while. So deff a perk! : ) read more

This is my first ever Yelp review... $4 is a lot to pay for an empty chicken quesadilla. How is my 5 year old supposed to get full off of a tortilla? And my 2 year old shouldn't have to eat hair in her supposed to be chicken quesadilla but instead we received a cheese quesadilla. read more

Taco Bell - Nothing - Fast Food Near Me - Wixom, Michigan

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30-40 mins wait time all the time On tope of it out of stuff which we wish to order we end up buying what we don't want since we waited in line for so long. read more

Easy parking. Moderately clean location. The staff are super confused at this location. We ordered using their new kiosk, and at the end it gives the option to print, text, or email your receipt. Since my phone battery was about to die, I thought it would be best if they printed my order so I can compare what they would give me to what I ordered since I had a lot of food. The printout never came out, so I asked the employee if they could help me. The first employee said there's no print out. I asked how will I know what I ordered, and her response is you won't. I asked how will I know if they give me the correct food, her response was you won't. I then asked a second employee if she could tell me what I ordered. She went in the back and told me that I ordered 21 items. I asked her if she could tell me if my order will be correct or not if there's no information to verify with. She said she would try to help, but she was leaving due to her shift ending. I asked her why doesn't the print function work on the kiosk, and she said it never works and everybody has the same problem. I said why don't you put a sign up that says do not select the print option. She said management will not let her put a sign up. She said she's asked numerous times, but they refuse to let customers know that there will be no printed receipt. They are also an able to print one out from the cash register if the order was made at the kiosk. This all seems like a disaster to me. Once our food came out we got only part of the order, which then they had to figure out what was missed and to provide us the rest of our food. read more

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They were a person down tonight but they did great! Food was organized in bag, and he was very nice. Good also great:) Thankyou!!

I'm going to go ahead and say it. They would've had a three star rating for the amount of times I've had okay food, to the times I've had crappy/mistaken orders, but this last time was a bit ridiculous. Ordered my food, and took it to work. I go out of my way to frequent this location as the other two around me are 1) More expensive (GO FIGURE THAT OUT), or 2) have crappy service and ALWAYS mess up my order, no matter how simple. That being said, This review was spurred by the lack of attention brought to the food in which they're supposed to take pride in. It's not hard to make a taco,.. any person can do it. Especially when you have pre-made items such as shells/ground beef/salsa. What I fail to understand is how the crew at this specific location doesn't know how to fill a damn shell. Multiple times I've ordered a basic taco combo pack, and I've gotten 3/4 shell to 1/4th filling. It's a bit redundant to even order it, I'd be better off just buying shells from Kroger and eating those,. and probably have a less stale tasting shell. Now, I get that some of you might be thinking "Why do you continue to go back then",.. and the simple answer is this, I work midnights and these are the only places that are open around me. So I have limited choice in which I choose to dine, if I have to pick up something instead of bringing it. read more

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By far my favorite Mexican restaurant in the Detroit area! Great tacos very high quality authentic Mexican food

I would avoid this location. The employees were out sitting in a car together and said their system was down so all the people pulling in couldn't order. They had their headset on in the car telling people that. Everything seemed to be lite up and the screens looked like they worked as well. This location has continued to decline in service. It is really disappointing. I find myself avoiding this location to avoid slow, terrible or no service. read more

I stress one thing ALWAYS CHECK YOUR BAG BEFORE PULLING AWAY. Every single time I've come here they have forgotten 1 thing or half my items! Plan on ALWAYS sitting in the DRIVE-THRU for 25 minutes. They NEVER get it right. This location is never consistent. But...for the most part the food is always on point. However, today every single one of my items was COLD. Maybe it's because I had to sit in a long line of cars TWICE because ONCE again they forgot something I paid for. Always the same line "So sorry have a great day". Really hope you guys can get your shit together. Won't be back for awhile. I'd rather deal with the idiots at the Beck Rd location. At least then I can get home and eat my food before it's COLD and SOGGY. read more

This used to be a good location. The past few trips here were not the best. Forgot items, messed up items and system down. Trying to get through to complain is pointless. Todays trip will be our last here. We were the only people in the drive thru when we ordered. Our grilled cheese burrito was burnt, the sour cream on all items was a big blob at one end. I understand there are staff shortages, but we were the only ones there! Save your money and run to a different location! read more

I literally despise this Taco Bell off of Wixsom and I-96. I tried on multiple occasions to give them the benefit of the doubt but they have always leave me with a bad experience. The customer service is horrible, they are consistently out of stock when I come in and today they are supposed to be open but no was available nor answered thto take any orders. As I write my review at least 4 cars have driven away without being serviced. Never again will I come to this Taco Bell I will drive 10 miles away before I ever come to this Taco Bell. read more

This location clearly says open everyday from 7:00am-1:00am. We went there at 12:00am and they said they close at 12:00am. For such a big company it seems pretty incompetent. read more

I ordered a cheese quesadilla it wasn't cooked or cut and was mostly chipotle sauce very sad

Worst Taco Bell I have EVER been to. They have ripped me off multiple times on my orders. Here's a picture of what my food always looks like from this place. Not to mention their staff is horribly managed and mannered. Will never waste my money here again, the Taco Bell further away from me off of Beck road is much better. read more

Taco Bell - Nacho supreme - Fast Food Near Me - Wixom, Michigan

I want everyone on earth to make $15/hr except for these assholes. They fucked up my entire order. Ordered two soft shell taco supremes. I get home, they are hard shells. Ordered a Mountain Dew Baja blast - flat as fuck. My chicken quesadilla? Two of the four sections didn't even have cheese in them. I'm glad I don't live by this shit home because I'll never be back. read more

not gonna say much, pretty shit service tho. didn't get any sauce when we asked for it and got a potatoless spicy potato taco. like i get it's the late shift and you're working at a taco bell but cmon read more

I come here ALL the time on my lunch break and every time it's the same thing! BAD CUSTOMER SERVICE the lady working there is always rude to us and makes us uncomfortable (only because of the mean looks we are given) i'll go up to the counter and ask for the drink that i order and every time it's the same thing, looks right at me with a mean look and kinda roughly puts the cup down as if to make a statement, i've waited about 10 visits to leave this review as if it would change the next time i come in but it never does it's alway the same, if any management reads this just know it's the tall lady who always wears the head dress (i'm sorry if that's the incorrect term i mean no offense) read more

I was greeted as soon as I walked in then I placed my dine-in order. I had been craving a nacho bell grande. It was made to perfection, and hit the spot. read more

Taco Bell - Dining area was clean and well organized - Fast Food Near Me - Wixom, Michigan

Great Taco Bell! Super fast service, even at 1:30 am lol. In earlier visits when it's more crowded, they move through people quickly. Whenever I visit a drive through restaurant, I alway worry that they will leave something out of a more complex order, but this Taco Bell is always on point, and never forgets an item. The employees here are everyday heroes. read more

I used to go to this Taco Bell on the regular. But, I had a really bad experience, and probably won't return (unless I'm really craving it). This situation happened a month or so ago ... but the world needs to hear: A friend and I went to Taco Bell around 12:30 am because we were craving some quesadillas and crunchy tacos. We ordered our food and specifically asked for Mild sauce and then drove up to the window. We payed and a man handed us a bag of food and we drove off. About 10 minutes into our drive home, we realized that the food we received was NOT what we ordered. We were given a burrito, nachos and some other random junk that looked disgusting. And no mild sauce whatsoever. I was furious. I called the manager right away and she ASSURED me that I could return ANY TIME and get what I ordered free of charge. She specified that I would just need to say that I talked to a manager and I would receive my food. So... about a week goes by. I decided it was time to go back to Taco Bell and get my past-due late night meal. I called when I arrived and the conversation went as follows: "Hello, may I speak to a manager?" "Why?" "I'm calling about a mistake that was made a week ago." "What happened?" "I received the wrong meal and I was told by a manager that I could come back at any time and get the correct meal free of charge." "What was the managers name?" "I'm not sure. I don't think she told me it." "Do you have a receipt?" "No." "M'am, we cannot help you with this. I'm sorry." "Are you serious? I talked to your manager on the phone. She assured me that I could come back at ANY TIME and get my meal. I just drove all the way here and I'm sitting in the parking lot and I want my meal." "I'm sorry m'am, but we can't do that." At this point, I was livid. I demanded to speak to the manager. She was EXTREMELY RUDE to me and didn't even remember talking to me a week prior about my meal. After arguing with her for a few minutes, she gave in and gave me my meal with a sour look on her face. Can you believe I had to go through ALL THIS for a quesadilla and crunchy tacos?! Shame on you, Taco Bell, shame on you ... read more

I got home and my order is all messed. I tried several times to call store but no one answered. I called the 1-800 number and got disconnect I called the 1-800 number again and was told someone will get back to me in about 3 days. I guess for today I'm just screwed. This store sucks. It's obvious that they just don't care about the customer or the food and probably the employees. read more

The only reason I'm giving this Taco Bell 5 stars is for the customer service from the gentleman at the drive through window. Best customer service I've experienced at any fast food restaurant ever & I appreciate that very much! I will return here to this location when i go to Taco Bell again & preferably only this particular one just for the customer service! read more

This Taco Bell, located just off I-96, is pretty convenient when you are hungry on your drive between East Lansing and Detroit. Unfortunately, it would seem their chicken supplier doesn't de-bone the chicken very well, since I have on TWO separate occasions found 1-inch chicken bone fragments in my chicken burrito. For that reason, I've stopped visiting when I'm in the area. Additionally, they are stingy with the sauce packets. I guess this proves that saving a penny sometimes costs a dollar? read more

So the manager decided to tell this costumer they were wrong when we specifically asked for extra sour cream Because I am allergic to the ranch dressing and the extra was not given to me. When asked for the seconds one they wanted to charge even after I was told no charge. Disappointment when the customer is always right! read more

Slowest place ever... definitely not a fast food establishment. Could've went to grocery store, bought all ingredients for tacos, drove home, made & ate in the amount of time it took to order & get our food. Definitely need new management in there to straighten it out!!! read more

Order 2 Schreded chicken burritos, I got two sauce and rice burritos with maybe 3 bites in total that contained chicken.

Absolutely will never eat here again! The woman making our food had her mask on her chin the whole time. When she could not open the quesadilla bag with her fingers she proceeded to blow it open with her mouth. The manager never said he would take care of it. He just refunded my money and walked away. Never said a word to the woman. Don't eat here!! read more