The food was cold and burnt. Seems like they need to hire new cooks. Worst taco bell ever. The blonde lady is also extremely rude. read more

Taco Bell - Burnt - Fast Food Near Me - Sparks, Nevada

Typical drive thru. Slow but steady. Large menu ..they will take substitutions when ordering...but the kitchen does not follow order. Onions were asked to be deleted and they were in burrito. They give lots of flavor packets..... Drinks did not have spilled stickiness in it. read more

Taco bell is always consistent. I like the build your own box although it's from a list of items. They need a true build ur own box. Where anything can be put in. But guess that's just an al a carte bag. Lol. Order on the app is easy and easy to customize. read more

We arrive at the drive-through during dinner time around 6 o'clock, and there was no line. We were quickly greeted and ordered. We were in and out of that drive-through within three minutes. The food was fresh, the order was made correctly, and the customer service was good as they had limited interaction since we were in and out so quick! From the outside, looking in, this Taco Bell was clean, well maintained, and made for a good experience. read more

Food service was short. Food came out fast, my crunch wrap were not closed correctly and it was cold the hashbrown was frozen. read more

Taco Bell - Fast Food Near Me - Sparks, Nevada

Terrible service. Grabbed my phone almost dropped it never said a word to me. People on their phones when there was a long line.

Lady on the phone " you never ordered a crunch wrap" yeah okay like. I don't remember what I ordered??? Hate you all. Then she says " oh the black bean ??" ALL OF A SUDDEN??? Get you life together and help the customers fr. Never recommend this place ever again go to the one on prater read more

Taco Bell - Fast Food Near Me - Sparks, Nevada

food outages, poor substitutes, poor service, often not open when posted. very poor management.

All I can say is this place sucks. It's sucked every time I've been here, which isn't much. Apparently you can set a pick up time, but they don't make it till you "check in." Waited another 30 minutes after checking in. Got my kids' food finally at 7:15 for a 6:30 order. Absolute nonsense. Complete incompetence. read more

Ok, so I have to do this because Aubrey was amazing. I had a horrible day today where nothing went right. Complete with tears and break downs and I think I may be sick now. The worst day. I wanted to cheer myself up with a burrito for lunch and the app sent the order to the wrong location. Probably user error but like I said bad day. I tried to change location but no option. I tried to cancel but it said no. I tried to talk to the taco bell by my work but there was one girl in the drive thru lobby closed and she said she couldn't help. I tried contacting the app but the help page was not loading properly just gave me a white screen. I tried calling pyramid and got hung up on. I was super frustrated and did not get to have my burrito at lunch. After work I drove to pyramid location and said I have a problem. Aubrey announced that she loves problems. I explained the situation and she said, "I got you girl". She made my food again and made up for an app that totally failed today. I thought I would be out my money but she took care of me very quickly with a smile and was very sweet. Also,the food was good which is hit and miss with taco bells as we all know. Thank you Aubrey you were the best part of my day. You get my very rare five stars for a fast food place. I hope you have a great evening. read more

Ordered on the app a simple order at 10:18 am, the Classic combo. Went inside to pick it up and 3 people who ordered inside after me, on the kiosk mind you, got their orders before mine. After the said 3 orders, I asked one of the 4 people working the kitchen and drive thru if my order was ready. It was the light haired girl with glasses, she said not yet. I asked if I could have whatever was ready since I was on my lunch. She said they were making fresh (nacho) fries but would see if they could. She asked a guy in the kitchen and he said "I don't have any of that order ready". Finally after 18 minutes my 5 layer burrito, hard taco, luke warm nacho fries and stale cinnamon twists were bagged up and handed off to me by the aforementioned light haired girl with glasses. No apologies, nothing. I feel like franchises like this take for granted that people accept the hit or miss of the service, see my previous 5* review. They take for granted that people will come back no matter what. read more

Taco Bell - Fast Food Near Me - Sparks, Nevada

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Teach your Staff how to roll a Buritto. The top was beans, cheese was in the middle, and all the red sauce was on the bottom. Wouldn't hurt to have someone at the counter to take your order. read more

Ordered Taco Bell Cantina bowl the chicken was completely hard overcooked, very disappointing

We'll, let's start with the dining area/order counter. The dining room was very clean and well taken care of. No one at the counter so we (3 of us) had to use their self-service system. Asked an employee that came from outside if the had the Enchirito, he said "no, they sold out so fast we don't sell them anymore"... We we're able to get thru their system and was given our cups for drinks. Sat at a table for approximately 10 minutes and our name was called, so we headed up to pick up our order. The gent at the counter said he was only giving us our drink cups. But we already had them... he said "I'm gonna quit"... About 20 minutes later, we got our order... YAY! Uh oh, too soon... ordered extra meat on the Nachos Bell Grande, nope, no meat at all... the Mexican Pizza was opened and surprise! We had lettuce on top. She removed her lettuce and discovered that the pizza wasn't cut - asked them at the counter to cut it and was told that they don't cut them anymore... when it was discovered that the chicken quesadilla with rice, but it had no rice. At that time, they dropped a big drive-thru order on the floor, someone yelled "I'm quitting right now!" We decided to just be Nancy Reagan and "Just Say No"... The kids were working hard, but it's a hard pass for us. read more

not sure why there's so many bad reviews.. workers are polite and always making sure i get what i ordered, pretty typical lobby/store but clean, wait time is pretty standard and the food is great, i usually get a bowl and it's a little under plated sometimes but not so much where id be angry read more

Never had a problem here. Line is always quick. Food is always as expected. Staff and s always friendly evening and afternoon. Keep up the good work. read more

Ordered 2 Baja blast freezes. First of all, they changed the sizes from small and regular to regular and large, so if you order a regular, it is now the size of a small. Second of all, the freezes had hardly anything liquid in them. You could tell by looking at them, that there was hardly any Baja Blast in the cup, and that it was mostly ice. read more

Got to say this place has really turned it around. I think some of the shortcomings they had was epidemic with a lot of fast food chains but they've got some great staff there. Everyone seems happy to be working which is kind of a shock for a fetched food location. This Taco Bell always makes me what I want and if they can't they suggest something as close as possible. Not only they prompt and courteous and friendly and all that, I see that they're having a good time when they're working and it looks like whatever they're doing it just clicks. Nowadays everyone seems to order food to go but I like to sit down in the restaurant and it's very clean. Again seems really odd for a fast food chain but this feels more like a mom and pop outfit. That's what I like about it read more

This review is based on my drive through experience on Sunday at around 2:30. Glad to say the customer service was excellent from the young man and lady that took my order and gave me my food. Very kind and courteous. Glad to see these days. read more

What has happened to this Taco Bell?? Dining room closed, wth?? Drive thru was soooo slow, we left, making tacos at hime instead. Absolutely ridiculous!!!! Not enough workers, just crazy. Thanks the Dems for that one. I WAS SO DISAPPOINTED!! read more

A couple weeks ago my husband ran up to this location to grab us dinner. He ordered me a burrito And it wasn't showing on the screen so he told the girl and she argued and said it was. He questioned it again at the window, was told it was there and he PAID FOR IT, and guess what wasn't in the bag when he got home. About a week later he went for himself and order 4 tacos. Guess what had sour cream all over them when he got home? He HATES sour cream so all 4 went in the trash. Tonight we tried again. He gets to the window and was asked do you want sauce? Yes. Hot. Guess what wasn't in the bag? Sauce. Or napkins. Never again will we go to this location and honestly, it's time to stop supporting the insanity that is fast food workers. If you literally screw up an order 3 times in a row YOU DONT DESERVE $15++ an hour. read more

2/19/24. I was so beside myself with this establishment on this date I became calm. Order said ready at 7:04. I finally received my order at 8pm. In the meantime, we have door dash drivers playing paddy cake with the crew in the back causing an even longer wait. Said door dash driver going behind the counter to get a cup for a customer. Five other delivery drivers waiting on their orders for extended times. To top it off, a burrito was made wrong twice, which ended up being thrown at the manager, as she throws it back as obscenities are thrown. Manager is 17. Way to young to get control of any situation. read more

I don't know what the issue is but the last three times that I have come here, including tonight, I've had to wait 25 minutes or longer to get my food. It's not busy, 3 people in the lobby and those people waited longer than I did. The one guy checked on his order and they didn't even have it. They lost it. Guy got his money back and left. How come they can manage to take care of 20 cars in the drive-through faster than it takes them to take care of three people in the lobby? No fast food should take that long. When you finally get your food there's at least one thing that isn't correct. This is an ongoing thing with this location. read more

They always forget items. They make you pull to the front and forget about you for 30 minutes. You call inside and they give you one excuse but at the window switch their story. The food I received is INEDIBLE. The tacos are soggy not that it matters because they are CRUSHED. They put UNPACKAGED food in the bag so all of the ingredients fell out everywhere. read more

Taco Bell - Fast Food Near Me - Sparks, Nevada

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Just left this location and it was terrible service. First off it took 15 minutes for our order which was as very small for 2 people. It took quite a bit of time for anyone to even come to the counter to assist. I ordered a black bean crunch wrap and made it vegan with no cheese or sour cream. I get home and there are zero black beans and meat I paid $5-6 for this item and I can't even eat it as I am A VEGAN. So incredibly disappointed. The lady even asked about if we wanted cheese how did she miss that I ordered the black bean crunch wrap with ZERO mention of meat. I didn't even have to ask for no meat, it comes MEATLESS. This is the first time in probably 10 years that I've been to Taco Bell and clearly there was a reason. Thanks for ruining my day, wasting my time and money. Additionally the workers are cussing in the back where all the customers can hear. I mean what do you expect from a fast food place. read more

I appreciate the employee who was working the night of 7/12/24. She took care of my order when there were some issues with Grubhub.

Yes this is fast food and it's Taco Bell. But for fast food it is good. Really nice employees. This store has a variety of vegan choices. Location is nice. It is located on Pyramid at Eagle Landing shopping center in Spanish Springs. They now serve breakfast too. However, we came and just purchased tacos. Fast and congenial service. read more

Taco Bell - Drive thru window - Fast Food Near Me - Sparks, Nevada

Extremely slow service in person, and they cannot get an order right. I either get an incomplete order, wrong food, someone else's food entirely, or something else wrong. Also they need to learn to read. I ordered over 20 sauces via DoorDash and they were clearly on the receipt. Guess how many arrived? 0. They need to get it together or get lost please... read more

I don't know why the reviews are so bad. I've been here 10+ times and the service has always been great. They've never been out of anything, from my experience and they've never messed up my order. read more

Apparently chicken quesadillas have 1 piece of chicken per section. How hard is it? And these people want $15 an hour lmao read more

Taco Bell - Fast Food Near Me - Sparks, Nevada

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Drive thru is awesome. Staff is super kind and friendly, even right before close late at night on a Friday. Food has always been good. These folks work hard and provide quick service and the exact food you are looking for. People need to stop hating. read more

Horribly slow people work here. Dining room closes at 8 pm forcing everyone to drivethru with all the door dasher. 30 minutes in drive thru SUCKS ! Don't arrive after 730 pm!!!!! read more

Really only 2 people working at lunch time for both the dining room and drive through. It took 10 minutes to get 2 nachos bell grande. And this guy behind me has now been waiting 20 minutes. Shitty service read more

Taco Bell - Took 25 minutes from this point - when I ordered. Ridiculous! - Fast Food Near Me - Sparks, Nevada

I wanted to spread the word because this is not my first time with an issue at this location. We ordered two deluxe meals and a nacho fry box. When we got our meal, we only got two of the three meals that we ordered and in each of those two meals that we got, they were completely wrong food inside. When trying to call this location, they refuse to answer their phones. I would avoid going to this location at all costs. If I can give them less stars, I would. read more

Put my order in on the app. Went to the drive thru, wait was long, but it was 11pm and I think maybe one person was working. Our order was missing 3 items, one thing we didn't order was added. The food was put together quite terribly. When the order is placed on the app, it seems like it would be hard to mess it up so much! But, it was a joke. Attached is a picture of my spicy potato taco. read more

Taco Bell - Spicy potato taco - Fast Food Near Me - Sparks, Nevada

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My Dad ate here yesterday and had food poisoning 1 hour after he ate and threw up all night and messed him up the next day!

Out of beef and steak, gatorade is very watery, not drinkable..employees don't seem to care either.. go elsewhere

Don't come here unless you have 30 minutes to sit in the drive thru. Even after finally getting your food youd be lucky if your order was correct or cooked properly. I understand there may be a shortage of workers but efficiency definitely needs improvement at this location. Go to disc drive instead! read more

Can't give it 0 stars. Literally every time I go the workers are rude, and just seem over all incompetent. Whenever I go I'm missing at least 2-3 items per order. I worked fast food for 5 years and therefore agree fast food should make over minimum. Not this Taco Bell. This Taco Bell needs to be close down and all their employees need to spend the rest of there life's unemployed. read more

Keeps their doors locked even when they say they are open. takes forever to order food.