The food is better here sometimes than other Taco Bells. But it's hit and miss. I was over charged. Came back in to get a partial refund. Was told we can not refund you (for our error), because our drawer will not balance. Gosh really? Was I the first one ever overcharged? I think that teenagers just can't problem solve, add and subtract, or make change anymore. If the register can't tell them what to do, they can't figure it out. So I said OK, refund me for the entire sale. After I was refunded, I said: is there any reason why you can't ring me up now correctly for my order. They said no. And proceeded to re ring me up. But why oh why couldn't the cashier think of that themself? It's like that movie about the future: Idiocracy. Only I think the future is here now. read more

its so tarable that i would give it a zero but that's not possible so i give it a one.not only did i not get my food but the screamed in my face that they were closed at 7:15 on a sunday afternoon.when i round by there were multiple staff members standing in the window and people were still in the building eating. not only did i not get tacobell it made me so upset to were i didn't eat dinner that night. the staff were rude and more then likely just were being lazy and idk not want to make me my food. toco bell usuallu closes at 2 am not 7:15pm.im disappointed to say the least. read more

Never go to this location mistake food horrible kids serving you playing in food we did not eat save your money cook at home ! Nasty food horrible service ! Please pay attention to this post read more

door dashed some Taco Bell with my girlfriend pretty late 1st off I ordered it at 12:00 and the food didn't get here till 1:30 and it wasn't even the Dasher's fault. The food sat at the Taco Bell for an hour until i finally called the taco bell to ask about the food definitely won't order again. read more

This has to be the worst Taco Bell we didn't have half our order in the bag and the inside is never open.

Change your hours if you want to close early. No late night eating here folks. Either lazy workers or they have hours wrong & seem to just hang out at work too long to tell people their closed. read more

Stingy!!!!!! Ordered 2 cheese roll ups and got basically just bread and ordered 3 nacho fries and got half cup of fries they were so stingy with their food won't be back !!!! read more

Umm, how did this even happen? A taco HELL just got 5 stars. Let me tell you. We saw a long drive thru line and we figured we would just go in. *after a football game *Right before inside closed *teenage staff.... I expected the worst. To my surprise we had the best service and pretty good fast food. I wish I had gotten all the names. We were greeted immediately!!!! They were very kind to explain a couple of items as I don't know the menu. They were courteous enough to ask if all the meat would be subbed out for beans -yes! They asked a name for order - even verified spelling. They offer indoor and outdoor seating. We chose inside. The lobby/ seating area was spotless. The condiments were clean and full. We stopped by bathroom to wash our hands - again spotless. While we ate a large large large group came in right at close. The staff never said a word just smiled and went about their jobs. I was so blown away by everything about this visit. Congrats Friday night 920ish pm staff and manager! read more

Taco Bell - Late night, only vegetarian option In scotsboro - Fast Food Near Me - Scottsboro, Alabama

I asked for no beans on my 5 layer burrito and it was littered with beans (luckily I'm not allergic) I get to the "nacho fries" and there's literally little to no seasoning on them I don't know if they changed the amount they put on them or if whomever is working got lazy. read more

Taco Bell - (The fries) - Fast Food Near Me - Scottsboro, Alabama

I've always loved Taco Bell until today, the cheesy potatoes were drowned in cheese, couldn't find the potatoes, they were just bits of rotten pieces, the cheese was all the way to the top, the crust on the chalupa was hard as a rock, couldn't even bite it!!! The only thing was good was the Pepsi, but the most awful meal I've ever got there!!! I called them, talked to the manager, but she really didn't care, I'm sure they all had a good laugh at my expense!!! I won't be back!!! Taco Bell 308 County Park Road Scottsboro, Alabama 35768 read more

Night shift sucks, they used to be decent but both times I've been at night there systems are "down" the first time 5 people were out smoking the second 2 people. They say they are short staffed but one night they are and the next not? How does that work??? Not only that but both times they've forgotten part of our order and just thrown our food in the bag it's not wrapped it's not neat and over all sucks read more

My husband was hospitalized for food poisoning after eating here. Do not eat here! read more

One of the workers spit in her hand and wiped it on a burrito. Never eating here again.

Do NOT eat here. When I drive up there were 13cars in the drive thru. I went inside, stood on the marks to keep my distance. There were 5people waiting on their order, one person at the register placing an order and a couple next in line. I waited close to 10 minutes then had a manager tell me only 7 people were allowed in the store. I asked who else had to leave and she repeated only 7 people were allowed. I left and went to burger king where I was served quickly. I am aware that the owned of taco bell Scottsboro can operate however they choose, they need to remember that I can spend my money where I choose, too. I choose not to visit that store again. Your ill informed, stupid policy and continued slow service just cost you a regular customer. read more

My dorito loco tacos were old the shells were chewy and the meat tasted weird. It was extremely slow which could have been due to the time of day which was around 6. But I go to school at the JR High right down the road and there's always a line. read more

Very disappointed! Went here tonight with my boyfriend and we were not happy with the food we received. My boyfriend got a number three (three supreme tocos) and received a number eight, just three plain tacos. The lady at the register have no idea what the difference between a number three and a number eight was. When he asked if he could get what he ordered we were informed that they were out of tomatoes. We decided to order a side of nachos and ended up waiting ten minutes just for that when they were not even that busy. As we are leaving we decided to order some cinnabon delights to-go for his family only to find out that they are also out of those. If being out of something was just a one time thing it would not be a big deal but this is very typical for this Taco Bell. The food tasted okay but it was very disappointing not getting what we ordered or wanted. read more

If I could give them negative stars I would. This is the worst Taco Bell I have ever dealt with. Everytime we order here half is always missing and It's always atleast 100 dollar order. They always say they will fix it the next day and then the next day they say oh we can't do it anymore talk to corporate bye. All employees are rude they never get anything right. There GM is a joke she has ruined this taco-bell she doesn't care and you can tell she acts like she's better and she always refuses to give her name. So corporate should really just get an entirely new staff or just close this location down already. read more

Suppose to be a beef taco salad. The meat looks like it has been balled up with someone's hands. It came with no salsa and when I asked for salsa they just gave me mild sauce. Horrible quality on second shifts part tonight I think next time I want something by I'll just go find a jack in the box. read more

Taco Bell - Fast Food Near Me - Scottsboro, Alabama

I have to agree with Dean! It is the best Taco Bell, the store is always clean, the staff is very nice and the food is fresh, hot and very fast! The bathrooms (Every time I have been there) have been super clean. The last time I was in there, the cashier was cutting up telling jokes, it seemed like he really liked his job. I know it's just fast food but when you meet someone like that it makes your experience that much better. I have been to many Taco Bells, but this one stands out! All in all, if you want Taco Bell go to this one! read more

NEVER gets order correct!!! They either leave items out of your bag or don't fix as requested!!! Always asking if you want to round up donating change and NO I don't believe they donate all the money received!!! read more

Food is always, well it's always Taco Bell ya know. Depending on who you are that can go however you see fit. I love that shit, it's my go to when I'm late night gaming or whatever ya know. It's not exactly healthy but what can you expect from fast food. But the people here are super rude. We sat there waiting to order while they just screwed around talking and whatever else they were doing. You'd almost think we were behind a wall because of how hardcore they were ignoring us. It was ridiculous. Customer service people, it's not that hard. If you're not a people person why work in that kind of environment. Great food like I said, just needs better customer service. read more

I ordered a Chicken Chipotle Melt and I did not get my Chicken Chipotle Melt. If I go back to that God-forsaken establishment one more time and DO NOT GET a Chicken Chipotle Melt I will be furious. read more

Good luck getting anyone to the drive-thru intercom after 10 PM on any given day. The Google listing states that this location is open until 1 am with the exception of two days where the listing claims the location is open until 2 am. In my direct experiences, especially within the last 6 months, this has not happened. Every past time I have gone to this location, after 10 pm there are plenty of people inside the kitchen, and lobby area however, they ignore you until you leave. read more

Best Taco Bell in the world. Cheesy Gorditta Crunch with hot sauce. Eat at outside patio, even during late night.

After arriving at home, I discovered the THIRD problem with my take out order; two of which I discovered in the store. After driving back to the store, I took my Beef Baja Chalupa into the store and told the cashier that I had ordered my Chalupa with no lettuce on it lettuce, the cashier actually said "I Don't Think So!" ????? WTF! "I Don't Think So?" I don't know what I ordered? I flipped the incorrect order, they place in my carry out bag, into the trash can. I am going to contact management and get my money back! That will be my last trip to this Taco Bell! read more

Do I even have to give a star? All of my co workers and I use to eat there every night and Taco Bell was always awesome! For the past couple months it has just continued to go downhill on a fast slope! First it starts with being out of everything, which would OCCASIONALLY be understanding. Then it started with the order not being correct. I personally have a food allergy to sour cream. It got to where I could not eat half the food because they never bother to look at the screen for anything special about the order. We have started ordering food from places that care about the food they make and care about the customer that keeps them in business. Tonight we broke down and ordered the worst Taco Bell we have ever had. The order was completely wrong. We were missing half the food. The food we did get was extremely cold and thrown together. And they don't bother to answer the phone because they know all they are going to get is complaints. If this is the best they can do they need to just close the place down and let a business that is worth going to open in its place. read more

good place to eat but sometimes really busy and the drive-thru is sometimes hard to get in and out. sometimes slow service but that is expected when its busy. read more

In my last several visits at this Taco Bell, service just hasn't been up to par. Over the last month or two, it seems as though they've hired all new staff and are having a hard time getting orders out promptly and accurately. In fact, the first time I noticed this was a night when I literally sat in the drive-thru for 50 minutes (20 mins to get to the speaker, 20 mins to get to the window, & another 10 mins to get my food while at the window). At today's visit, I decided to again utilize the drive-thru as I didn't want to get out. While at the speaker the lady was very friendly, although she acted as though she could not hear me so I had to repeat the very first item in my order. Then I ordered another item and she cut me off and asked if I'd like any drinks with my order. I was only halfway through with my To-Go order but I continued that I would like a Lemonade Freeze and a Mtn Dew. She again, cut me off and said hang on, so I held and the 2 drink items never came up on the ordering screen. She came back about 30-45 seconds later and said go ahead. I then had to repeat my 2 drink items to her again, in which her response was that the particular freeze I requested was out at the moment, so now I change it to a Starburst Freeze and it finally comes up on the screen. She asks if that's all and I ask if she got my Mtn Dew and she says no. So, at this point, I have ordered the same Mtn Dew 3 times and it's still not on the screen. I go ahead and order another food item and she asks once more if that's all...I say it is and all of my order finally appears on the screen correctly. This whole process took longer than anyone else in line ahead of me and I was already prepared to order before I got to the speaker. read more