I usually don't do reviews on fast food, but this Taco Bell was better than my local Taco Bell. My order was right and everything tasted fresh. The vibes for in dine are excellent as well. read more

Taco Bell - Fast Food Near Me - San Diego, California

Maybe fix your dumb machines they stole me and all my freinds money. Never come to this place if you don't want your money to get stolen read more

Taco Bell - This place stole my money they say it's pending but for me it's been a week while they said it take 2-5 days not business days, DAYS. - Fast Food Near Me - San Diego, California

I came here for some cheap food and to redeem 2 rewards. I was pretty broke and able to get a few things under $10. I redeemed the Baja blast freeze for my bday reward and a crunchy taco. Also bought a few new items. I tried a mini taco salad, the mini empanada desserts, and beefy potato loaded griller. The mini taco salad was pretty good. I didn't really like the chocolate fudge and Carmel empanada. I wasn't feeling it. The beefy potato was ok. It was pretty filling. Service was good. You can only order from the kiosk at this location. I ordered on the app. The inside was clean for the most part, but the table I wanted to sit at was dirty. So I sat on the bar. read more

Taco Bell - Bja MTN DEW Baja Blast Freeze - Fast Food Near Me - San Diego, California

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I got the cheesy bean and rice burrito without the nacho cheese sauce and creamy jalapeño sauce. It was pretty good for being under $2, but a taco shop's bean and rice burrito is definitely better. read more

Taco Bell - Cheesy Bean and Rice Burrito - Fast Food Near Me - San Diego, California

They stole my money, then said it was pending, and said that it was a problem with my Apple Pay when both the friends I went with also had the same problem. The service is also trash as all employee didn't do shit and started yelling at us. read more

Genuinely terrible experience. Not even a long drive thru lane and my order was completely wrong along with no hot sauce given. I drove all the way home to find out how bad of a job they did I hope they shut down. read more

Buncha big backs on here complaining about how to wrap something and how the drive through is AI, when the food is still good, employees are chill, and you get what you payed for. This Taco Bell may have 1.7 stars but it's still good and quality, just a buncha people that will complain about anything when they're paying 12 dollars for 5 burritos, pretty good read more

They did a whole event about their new menu, but I didn't see this one, I shouldn't expect much from them but seevice was on a hurry to see me out or I don't know how this happen. read more

Taco Bell - I shouldn't expect much from Taco bell, but this is next level, images speak for themselves - Fast Food Near Me - San Diego, California

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This location was super friendly and had one of the cleanest bathrooms I've seen in a fast food place! Great food too

Ok, I LOVE Taco Bell but this location is HORRIBLE. Everything in my daughters Chalupa was everywhere other than inside her chalupa! All the items were wrong! Major incompetent people at this location! Never again! read more

Taco Bell - Ordered my daughter a Chalupa! All the contents of the food was everywhere other than he Chalupa!! Just insanity incompetent!! - Fast Food Near Me - San Diego, California

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It's been a few years since my last review which was admittedly quite harsh. Now, I believe they finally got their collective sh*t together! No, really, they have had great customer service.. still a little lazy with quality control. If you have an issue, just go inside and bring it to their attention, and they will make it right. Unfortunately, this location is now a casualty of inflation, greed, political ideology, or a combination thereof. Over the years, I'd stop by and pay about $25-30 bucks to feed a family of 2.5. You can still sort of do that if you stick to the cheapest items on the menu. Splurge for 2 chalupas, a crunchy taco and drink and what used to cost a pricey $11.x is now $16 bucks! For meals, expect to pay $4-5 more dollars than you did a few years back when it was already overpriced! I know expenses rise during inflationary times, and paying for state mandated minimum wage raises cuts into the bottom line, but management (ownership?) decided to flip off customers by passing all costs onto the consumer rather than giving up their precious profit margins. Problem is that it's going to force consumers elsewhere. Think about it, why would anyone go for the Taco Bell drive through experience and pay as much or more than an overpriced, yet authentic, Mexican sit down restaurant a few blocks or miles away? Whatever value proposition was once there is completely gone! So, what are we paying for? Drive through "service?" You already expect us to tip for handing food to a customer, as owners nationwide are too cheap to pay employees right. The fast food industry is a mess. McDonald's is in a similar position and some items are cost prohibitive, but at least their menu makes sense for the average fast food consumer. Just for comparison, you pay as much for an order of fries, hash browns, or burger as you do a single crunchy taco at this location. Remember when they used to be 39 cents? How about 49 cents? 59, 69, 79, 89? This Taco Bell location is like, "ahh screw it, let's just triple the price, forget the incremental price increases.... We're in Del Mar bitches!" Corporate also needs to get its head out of its ass, this isn't just a local ownership or management issue. The big corporations have an extraordinary amount of influence on pricing; they can leverage and negotiate deals, and can destroy or enrich entire companies with the stroke of a pen. I don't feel sorry that corporate bosses actually have to work to tame the inflationary pressure we are all facing. BUT, when the solution is a giant middle finger to the face of customers, I walk and recommend others to do the same. Let the greedy shitty owners of America drown and fail due to a problem they all play a role in. Or, perhaps create a better value, improve quality control and customer service and actually give us a reason to want to return. So long for now, if you survive your missteps in sure I'll be back some day; just not anytime soon. read more

Taco Bell - sad taco - Fast Food Near Me - San Diego, California

Came here to get something and was met with an AI machine at the drive-through and then it said that it was gonna get a team member and the team member told me to drive up just for them to say that they're having technical difficulties and that I can't have I can't order anything what this is a Taco Bell like what do you mean you're having technical difficulties? What the hell like I wouldn't even give this one star deserves no stars at all like you can't just get me my order what an utter fail. These people should be so embarrassed. Like get it together read more

alright i usually order on doordash and never have a problem but the people who work nights cant even wrap a burrito. read more

Taco Bell - sad burrito that they cant wrap lol - Fast Food Near Me - San Diego, California

This place suuuuuuuuucks! It's way more expensive than other Taco Bell's in the area and they mess up basic orders. Management is rude and they use an AI for the drive through that is annoying as hell. read more

This outlet overcharges for the food and their staff claim that they can charge anything as they are franchise. For eg. The breakfast burrito at the other taco bell outlets cost $3.79 but they charge $4.99. The breakfast set promo is $5.0 but they charge $9.99 ASo do yourself a favor and spend your money at other Taco bell outlets read more

I made a mobile order through the app and drove through the drive-thru to pick it up. When I checked my order they were missing some items so I went to the lobby door to ask for the missing food. The door was lock and the employee refused to open the door and talk to me. I had to wait again in the long and slow drive-thru line to ask for all the items that I have ordered and paid for. When I got to the window he didn't believe me when I said I was missing some items and asked to see my bag. As he rifled and flip through all my food it was apparent it was missing... like I told him. Furthermore, when I finally got to eat my order, the food was cold and stale. Save yourself time and don't go to this taco bell. It is worth the drive to go to a different location. In addition, all the prices at this taco bell is inflated. The prices are higher than other local ones and as high as double the price at this store. read more

Taco Bell - all my food at the bottom of the bag after the employee was trying to look for the missing item that was never there - Fast Food Near Me - San Diego, California

Half my order is missing. I can't get a hold of them via phone to fix it. No straw for my drink. No hot sauce. This is not what I'm used to at a fast food place. $18 for a taco and a quesadilla. read more

Another bad experience at Carmel Valley Taco Bell. I consistently get asked to "pull around and wait in front" when I order through the app. Doesn't that defeat the purpose of ordering ahead? I get to the window and, like always, the person at the window asked me to drive around to the front to wait. I said, "Can I ask why this happens to me every time?" to which the girl at the window cut me off and said, "Mobile orders are usually bigger than drive thru orders." Really? 2 cheesy roll ups, a quesadilla, a taco, and a Crunchwrap supreme is big enough to make me pull around and wait? It's fast food for a reason. It's supposed to be fast, but you'll never get that at this location. Management seriously needs to reevaluate how they run this store, maybe sell if they continue to run a restaurant as poorly as this one is. read more

I asked for 2 tacos and to add chicken. Didn't get chicken in either one of them. Also heard her say "i already messed up 3 orders today" Highly don't recommend this location read more

Came by after working my service industry gig on 5/27. Ordered food and was immediately greeted with horrendous service by some chick in the drive through. Asked for no sour cream or cheese due to an allergy but STILL got it on all of my dishes AFTER I got attitude from the girl at the drive through. The gentleman who gave us the food and charged us was amazing. Regardless; after being a fellow service industry worker; I'm extremely disappointed and extremely dissatisfied. Stop being so rude, I deal with those ***holes too. Edit: being understaffed is one thing. Being completely rude is another. I work in the industry and I've worked for years at McDonald's, KFC and other fast food places. No reason to give someone attitude for no reason. I never leave reviews but I had to for this mess. Be better. Zero stars if possible. read more

Taco Bell - Fast Food Near Me - San Diego, California

baja blast drink completely carbonated tastes like sparkling water. do not recommend getting baja blast at this exact location

Teach the mf rolling burritos how to disperse toppings properly. This incompetence had me gagging a fist full of beef every bite for the first half, then cucked me with a throat full of beans for the latter end. read more

Seems petty to leave a review for Taco Bell, because you know what they're about, but THIS location needs a comment. 2PM, long drive-through line, so went inside to order. There is no human to talk to, just Kiosks. Well, Kiosk, because only one of the two works. And there's a line to use it. Partly because tap-to-pay is broken. I guess the kind thing to say is that they're just severely perpetually understaffed. I suspect they prioritize drive-through orders since the kiosk orders come out much slower. They don't have most of the hotsauces available, which is a good part of the Taco Bell Experiene, right? Food was fine; order was correct. Just don't plan on a fast in & out pickup. read more

great service!! my husband has dietary issues, and they fixed his food so great!!! he was so appreciative!! great service and helpful!!!

I ordered a new item they have. It's a square wrap it had lettuce tomato into much cheese and liquid cheese. It was like having soup in a tortilla. It was supposed to have meat in it. I didn't even taste any meat and it was it was terrible. I should've taken a video but I didn't have time because I was going to work and that's why I stop there to eat. The I'm gonna call it a square wrap was six dollars and some odd cents. I rounded up to seven dollars for some kind of charity. I went through the drive-through. Customer service was good. Time was less than three minutes. read more

horrible experience Taco Bell store 025500 3144 Carmel valley road 92130 On 12/22/24 we had our 4 grandchildren with us for an exciting trip to Taco Bell to get lunch and have a fun Picnic. My husband found online an offer for the Meal for 4 at $20.83 The offer was 2 crunch wrap supreme, 2 chicken quesadillas, 4 beef soft tacos, 2 chips and nacho cheese. I went in to place the order and was told I could not order at the counter but online only. So an employee tried to help me as I did not know how to do it. She said she can't help me and another girl came and said that they will not help. I then tried again and it came up at $34 (for the same offer we had for $20.83 They said that their store would not accept this offer. My husband was in the car waiting for over 30 minutes with the grandkids. I went to the car and he went into the store and tried to show them the offer. They did not want to help him at first and he asked for the manager and who the district manager was and all of a sudden they tried to help him. He was there for another 30 minutes. They would not offer the offer so they entered each item separately and that showed $19.29 even cheaper than the offer shown. Why did the employees not tell us that we could order this way and even cheaper?? We wasted an hour with our grandkids stuck in the car with very rude employees that did not care to help us. We have been customers of Jack in the Box from the day it opened. I am very disappointed in the way they treated us and did not even care to help us. We are both senior citizens who wanted to have a fun day out with our grandkids who love Taco Bell that we introduced them to. The store was empty when we went inside. read more

The service at this Taco Bell is horrible all the workers seem to be in a rush nobody in the front counter to assist me they all stare and see me but no one comes up to see if the customers need assistance I wasn't the only one maybe yall should get rid of the kiosk or have someone in the front ready to assist customers poor service. read more

The automated ordering system is terrible. The lady working the taco making was super helpful, but everyone else would just ignore customers requesting or needing extra sauce, changes on their food, or anything else that might've been missed. There should be someone taking orders at and greeting guests. read more

Can't believe this place even has 2 stars. Really disappointed at how this location operates. So it was taco Tuesday and I was craving, what else, tacos! Just happened to be in the area and saw they were still open, at least based on their posted hours. The line at the drive through was long on this occasion. Guessing others were also making a run for the border for a cheesy Chalupa, Gordita Crunch or Dorito Loco something or other... as I approached the speaker, the voice came up saying, "Sorry, our computers are down and we cannot take any orders". WTH! Really? Mind you, this is the THIRD time in recent memory something like this has happened (don't judge). One of those incidents, the line was, "Sorry, but we're out of food"! Wow! Not sure if these guys were trying to close shop a couple hours early or was it really that poorly managed? Either way, there is no reason that type of thing should happen. Granted Covid has been an issue this passed year, but c'mon now! When you're craving, you gotta have that cheap, greasy hot late night snack! But that explanation of why they can't serve you was quite surprising. Hearing it on more than one occasion, now that's irresponsible! Likely not to try again unless there are absolutely no other options. Keep on Yelp'n! read more

This location is horrible. AI only ordering, orders always messed up. Employees seem 1/2 awake and no interest in interacting or helping with orders or mistakes. I ordered yesterday and felt sick for 12+ hrs. Not accommodating in any way. Save your time & money. Don't go here. Sad since I have a craving for TB every once in a while and barely any drive thru in the area. With little effort this location could be amazing. Another sad fail for food I grew up on I'm sure it will be gone before long... read more

Had no issues. Food was good, the service was fine and the young man at the drive through obliged when I asked for extra extra sauce packets. I went through the drive through but the restaurant looked clean through the window. read more

Terrible and unprofessional experience. The dining room was closed, so we tried to order food through the drive through. The problem was we didn't have a car because we walked from the hotel to the restaurant. All we wanted to do was order food and give them business. The person behind us in a car even wanted to order for us. Long story short, we weren't served, so we ordered Papa John's for delivery at the hotel. Do not give this Taco Bell your business! They laughed as we walked away. read more

Came here after work to pick up food for myself and family. Longest wait in the drive through. Order was placed they had a hard time getting the order in which it seemed like the guy who took the order was training/new which to me was fine everyone starts somewhere and it takes time i get it, had no problem waiting while he figured it out. I changed one item from a single chalupa to a crispy melt box that included a chalupa. What I received was 6- 5 layer burritos and 4-crispy tacos, half full nachos and cheese. I call the store and spoke with Rose. Who was the rudest "manager". I tell her my order was wrong and told her what I got in the bag. She says " well first of all you changed your order several times so that's probably why, I remember your order everything should be in there." I immediately corrected her and told her "No don't tell me that, I changed ONE thing in my order" i also told her that all my condiments and napkins weren't in the bag as well (which I wasn't gonna make a big deal we could've managed but since it even stated 10 packets of sauce on the receipt and she wanted to through an attitude I mentioned it. She also told me to look inside the wrappers that all look identical in case one was mislabeled which is completely unsanitary, there has to be a better way to let customers know what's exactly in the wrapper. Regardless of if it's the right or wrong wrapper my order was still not what I ordered. I apologized to the man taking my order multiple times for the ONE change, I explained to her the gentleman who even took my order questioned why I had duplicates on the screen and I confirmed with him I only wanted one order of the item, I don't work at Taco Bell I can't control who pushes a button on accident multiple times but don't turn it around and try and blame me for allegedly changing it more than once. I work in the area VERY RARELY and have been at work since 6am Taco Bell was the closest thing to the freeway. I asked for a refund she stated with THE BIGGEST attitude and sigh "I can only refund you the things missing but you have to come in to the store." I asked if it was something that can be done over the phone she says no but she can when I'm back in the area they will. Explained multiple times I don't live in the area and very rarely work there. By the time I make the drive back for my $40 order I'll spend the same in gas. I asked for corporate number or somewhere to make a complaint and she states "they're not gonna do anything but give you a voucher it's gonna be the same thing and they're gonna tell you to go into the store" well on top of filing a complaint about my missing/incorrect order a complaint needs to be filed on how you should speak to customers. Idc if you're having a bad day at work you don't disrespectfully talk to a customer. All I did was explain the situation and in her first response she was already rude. After that the tone of the conversation changed extremely fast. Don't work in customer service if you can't be professional. read more

This Taco Bell location has touchscreen ordering, which was actually quite nice and easy to customize--and pay right on the spot. For fast food that you may want to customize, it really makes it easy to do (i.e. no cheese on a taco for one of our kids), and you can see your whole order (and photos/changes) when you're ready to pay. I didn't know you could make a burrito "fresco" and also "grilled" which was nice, we were able specify that for one of our items and it was a bonus. Their "limited time" items don't show up on the touch screen though. I wanted to try their chicken rolled tacos and searched every option on the main screen and couldn't find it. When I went up front to order, I told the cashier that the rolled tacos weren't on the touch screen, and she said, "I don't know anything about those menus" but took my order. It was too bad that I had to place two orders (my self-selected one) and the one up front, but that's probably just how it works for new items until they're programed in. The food was made fast (for a Saturday afternoon around 1:30pm) and the quality was good as usual. The location was clean and the staff were friendly and appeared to be working really hard to get things moved out. --------TL;DR-------- PROS: the touchscreen ordering makes it nice to customize your food orders and you know nothing gets ordered wrong if you can recheck it yourself. CONS: unfortunately, their "new" items or "limited time" items didn't show up on the touchscreen system, so I ended up having to place a separate order up front. BOTTOM LINE: It's a standard Taco Bell. Most of us have been to one at some point in our lives. They're pretty nice and reasonably fast. The touchscreens are nice for typical orders. if you want a special item though, skip the touch screen. read more

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my kids told me that they wanted to do free taco tuesday at taco bell. I guess they saw on twitter or something that taco bell was doing a free doritos loco taco on tuesday (this was a few weeks ago)... sure, fine...my son hasn't driven in a month and the practice would do him some good...so we emerged from our home for our taco bell excursion. we each got one of the free doritos loco tacos and the kids also got the fritos burrito (chips in everything!). super happy! the next week they were about to go (just 2 of them)....but plans redirected them elsewhere... so come yesterday...they were still upset that they didn't go last tuesday. This week the free taco is the flaming hot doritos loco taco! we all went for our free taco again! kids also got some of those frito burrito (that's just fun to say!)... service was friendly and prompt they used a bucket to take money and give change to avoid contact. the bag was sealed shut with a "sticker"...not sure how that reduces the risk of virus transfer... anyways...Taco Bell has given us a fun reason to leave the house during this lovely apocalypse read more

Taco Bell - Fast Food Near Me - San Diego, California

We have been coming here for years and while we had few issues with orders before, lately noticed the staff has been very nice, on top of things and there hasn't been any issues with orders. Cheers to improvement! read more

Automated Service only in the drive thru. They don't service breakfast so if you want that don't go here. Kiosk only to order, overall this Taco Bell has an AI vibe. If you don't prefer to talk to a real person this is the place for you. read more

They have their dinning room closed creating a huge mess in the drive thru. Go to the next Closest Taco Bell. read more

If I could give this a negative score I would. Went here late night after work, waited in the drive thru line for over 20 minutes to order food. When I went to eat my food everything in the box was cold and stale! I had barely made it around the corner but I wasn't about to go back and wait in that line any longer so I tried calling the store the entire drive home. No answer just rang off the hook. What's really frustrating is that this cost me $14 for food that was not edible and zero customer service! I didn't expect perfection from Taco Bell but I do expect hot food and customer service. Now I have to go back to the location and fight to get my money back. Waste of my time. read more

ZERO stars Worst Taco Bell location.!!!! Needs a better training program and stick to the hours they post online. Unfortunately it's the closest Taco Bell to me or else I would never come back . read more