I'm conflicted. I deducted stars for the huge (and very loud) fight we witnessed while in the dining area between employees with the F bomb dropped all over the place...yet, I added stars for the entertainment. The net result was 3 stars. Our order is correct 90% of the time here. Employees are usually pretty friendly and service is usually quick in the drive thru. Food is ok, I mean, it's Taco Bell. Dine in is different. You're going to wait a while, like, a long while. Maybe even witness verbal fights amongst staff. Tables are only clean sometimes. My recommendation, if you choose to come here, is to use the drive thru. read more

Entire order was wrong, ordered for 6 people and it was $100, called the store a dozen times and not a single pick up. Food was cold, only thing correct was the drinks and the tasted like the artificial flavoring was running out. Would be better off eating food from a homeless guy and not catching a disease then getting your order right here. Don't waste time or money on it. read more

Beyond pissed! Absolutely pathetic. They did not have my order correct at all. There was even hair in my daughter's food. She ended up getting food poisoning a few days later because they did not cook their chicken quesadillas properly. It would be better to sh*t off the ground than eat from here. The employees are extremely rude and would not come to the register to take my order. read more

I've never been to a Taco Bell that so consistently has its food taste like burnt, dirty, over used fry oil ever. It's disgusting. And I know you're considered wildly to be the worst Taco Bell in all of STL. But good lord. Awful doesn't do you justice read more

Zero stars if i could. Believe all the negative reviews and DO NOT go here. I placed my order online, paid, pulled to the drive thru, the worker asked me to pull to the parking spot and she'll bring it out. I waited 40 minutes then called them (it was 1am and their doors were locked). I asked how much longer, im on my lunch break and need to know. The lady says it's not ready yet and she just put down the meat. I asked again, how much longer? She then said 15 minutes. First off, I ordered 40 mins ago and was the next person in line. Why did it take 40 minutes to start prepping my food? And why didn't she tell me when I pulled to the drive thru that it would take this long? There were about 4 other cars behind me that had to pull to the parking lot as well and waited. After another 30 minutes, we finally got our food. What happened in that hour that no food were served to any guests? In the end, I ended up waiting over an hour and 10 minutes for some wack ass taco bells. This is unacceptable, especially for a "fast food" establishment. I understand if the line was extremely long and there were guests in front of me that caused the long wait time, but this was not the case. I will contact Corporate and report this location. DO NOT GO HERE! read more

I am so sad. I was so hungry so I doordashed food from this establishment. My taco was covered in slime and it was very cold. There was also what looked like bug remains in my meat. Very unsatisfied. read more

Dear God... bless them for they not what they do. How many times does a person have to say "fresco style" to only have the person say with a straight face "what is fresco style?" Then after you explain to them it's only tomatoes and lettuce... they still give you the wrong order. It's a classic example of just... "hold my mule." Maybe it's the Universe's way of telling me... stick with a tick-tac and water... I don't know. And this is the 2nd time this location has messed up my order...puts a whole new spin on forgiveness... "but don't forget." read more

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Go anywhere else but here. Seriously, save yourself the hassle and money and go elsewhere. $50 order was missing $20 of food and drink. The food we did get was not great. I'm not a bad review writer typically but I just want anyone to fight with their spouse over some stupid kids making tacos and shitty service. read more

Sat inside waiting for orders. Workers just hopped back and forth into bathrooms to smoke

Absolutely terrible, I've tried to order here two nights in a row. It shows online they're open yet they can never take an order. When I came last night around nine they said they weren't taking orders for 20 minutes so I left. I come back tonight at 1:00 a.m bc I live nearby and I get to the drive thru which took 20 plus minutes to wait in and I couldn't even leave bc someone is behind and they say they're only taking DoorDash orders..... what does that even mean? Is this a thing now? Anyway I had to sit in the line with no food because there's no way of getting out the drive thru. Terrible services, never coming back even though it's close. And, also thing they need to advertise their actual hours and door dash hours. Online says they're open... read more

Spare yourself. DONT GO. No matter how bad you want it. The reviews are correct. Ordered this on Postmates and the order was SO jacked up. Decided to drive there instead. Waited 30 mins in the drive through line and get to the window and they're only serving tacos now. If only serving tacos you think it wouldn't take so damn long....FINALLY GOT MY ORDER. I sped off and when I got home they gave me only half of my order and I paid for the full thing. Paid 20$ for 6 tacos. Don't go. Wish I could give -5 stars. read more

Horrendous service. We waited over 20 minutes just for our order, the only reason the food came out was because we had to go and ASK about it. Once we got our food, it wasn't even made great. Go to a different Taco Bell if you're interested in decent service and food. read more

If the management is ok with them consistently not staying open until when they're supposed ,to then they should simply change their hours to closing earlier. I just waited 40 minutes to be told that my online order couldn't be completed because the restaurant decided to close early. read more

I am writing this purely from a comparison of the other Taco Bell locations in the city. I have never had any critical issues with this location and the food quality is usually on par. I've had them miss items a few times but I can live with it usually. I just want to say - thank you for not being as bad as the other locations in the city. I sometimes drive out of my way to go to this location over other locations to avoid the headache. This is about the only Taco Bell I can stand going to in Saint Louis city. read more

I would rate this 0 stars if I could. This Taco Bell should just be shut down. This location does not represent all of Taco Bell well at all. Every experience has been so terrible I do not know why I continue to go back when I know that my order will not be correct, the cost will not be correct, the staff will be so RUDE and the food taste horrible. I one time got stuck in the driveway because the person in front of me fell asleep in their car ( it was only like 10am) and I tried calling inside over and over again and they kept answering and hanging up. It just seems like no one who works there actually wants to work there. Do not spend your money here and if you are really craving Taco Bell drive to the one on Hampton because they are lovely there. read more

The last two times I've tried to order here there's a shift change or "the system is down" and they're very sorry but it will be 15-20 minutes before they can take orders again if I wanna wait in the parking lot. Somehow this system keeps going down and it seems always during the very slow times of the day or night. If you're lucky you can get served and I've never had bad food except once but if you're very hungry & depending on them on a very short lunch break I wouldn't chance it. Either run the restaurant or don't is my main comment. read more

I know Taco Bell isn't top tier but this is by far one of the worst Taco Bell's. Multiple times of them not accepting regular orders but only DoorDash and the like. They really don't want business. read more

Tried to order twice from them because my doordasher gave my food to the wrong person. Then my second dasher goes to pick up my food, and they tell him they won't make my order again because someone already picked it up (that was from the first time I ordered). Then the third time I order they said the same thing to my new dasher and that in their words, "at this point we're just giving away free food" even though my order is still being paid for?? I tried to speak to the employee or even their manager but they refused to talk or redo my order. I've never dealt with this level of incompetence before and good thing I'm not from St. Louis so I don't have to worry about ordering from this mess of a restaurant ever again read more

Would give zero starts if possible. waited over TWO for Uber eats. Driver said they were stuck in drive thru line and could not even pull out, so decided to just wait. They said there were 7 cars in front of them and it took TWO hours to get to the window. When my food came it was COLD, taco shell was stale, nacho fries had no cheese. Horrible. read more

Hella ass!! Hella slow!! They have 5 cars waiting in the parking lot that went thru the drive thru! SMH. I would give it no stars but that ain't an option read more

This place should just close down I don't understand why it's still open. It's a total waste of time and money I'm not sure how it will remain profitable if the quality is so low. The owners and management just must not care at all, even less than the workers. Smh read more

Fries was really soft fresh orders just had them really upset these are nasty cheese was hot thought and coming here on lunch really suck you just wait around for a long long and I couldn't order water ! read more

Taco Bell - Not good fries - Fast Food Near Me - Saint Louis, Missouri

Would give zero stars if I could. Not open when they're supposed to be and horrible service.

do not go here!!!!!!! this has to be the most horrible fast food staff in all the land. they are intentionally moving the line slow to deter people from ordering. read more

This place is beyond a joke. We live a mile from it, try and try again. Think give them the benefit it's after the cards game, it's a weekend, etc. Then they laugh on the radio, you see them dancing in the window, your food still is wrong. They are out of everything! Literally a mile away. Don't go here. Go anywhere else. read more

This is one of the worst Taco Bell's I've ever seen. The staff are rude. They kick you out before they are even closed. You're more likely to get stabbed than to get a good taco from this Taco Bell. Avoid this place. read more

FIX YO DANG ICE MACHINE How long do it take to fix yo ice machine? Can't y'all keep a bag or sum in a lil cooler? At least tell me b4 u give me this weak a** no ice cup. read more

They could not serve any fri d foods because the fryer was out. They could not give me a receipt and after ch cling I was later overcharged. After I asked for a receipt and was told that they did Not have any register tape in the building and there was nothing they could do about, the Manager closed the window and laughed. read more

Last two times I have been to this location they had some sort of malfunction going on; card reader system was messed up and only accepting cash, and last week their iced coffee machine was down? In both cases we had to go to another location. read more

Maybe the worst Taco Bell I've ever seen! Service is so slow. I placed a pick up order at 11:38 and at 12:29 I was still in the line waiting. They are lucky isn't much else late at night... Edit: He asked me to pull around wait for it. Of which there was no parking accept for way in back. A manager greeted me and checked on things... it's 12:34 and I just got my food. Apparently when you do a mobile order they don't make it until you get to the drive through and say your name- so basically kind of pointless to order on app to still have to wait for it to be made. read more

Just ordered in the drive tru. Two crave boxes and a number 7. Sitting here at home with my friends eating dinner and crunch. My chicken burrito with uncooked rice broke my front bottom row tooth. Now I can't eat this nasty food and I have to figure out how to get a new tooth. Thanks 7/3 Still no response. read more

Their credit card machine has been broke for weeks. Never put ice in drinks. Worst Taco Bell I've ever been to.

If I could leave a zero star I absolutely would. Went through the drive-through at 9:03pm and the person at the window says we have to park for ten minutes in the parking lot and come back around again because they're on a shift change and doesn't have money in the cash drawer because they're putting in new money in the registers for the new employees. He also said that they don't have enough ingredients to make food for us then list only the two options available. This is incredibly pathetic. Watched him send away seven additional cars and gave no poop about the people they're sending away. He said he doesn't want to ruin his productivity at the drive through window. Tell me why this place is still open? read more

Omg!!!! I just placed an order through Grubhub because I was craving a Mexican Pizza. I took one bite and could not for the life of me describe what I tasted. I instantly got a headache and threw all of the food out. I will never go to another Taco Bell! I gave a one because I couldn't give a negative one hundred! read more

Food 7/10 service 10/10. Friday night $22 order and was ready in 3 mins. Very impressed. Thank you. read more

this place is the worst place to be at bad customer service bad taste in the food like the food is old

Not selling burritos or quesadillas today because "out of shells.". This is not Covid related. Other TBs manage to keep one of the most essential ingredients their business requires in stock. Also, for the record. A fried tortilla is a "shell." A soft one is simply a tortilla. read more

We pulled into the drive through. They said "we are not taking orders at this time". But they have food to the car in front of us. Not sure what's going on here. I should have paid attention to the other bad reviews. Avoid this place read more

"Our computer system is down." For a person riding an Uber to God's drunk food at 1am, when you're told this garbage it's an abomination. "Do you take cash?" "Well our system is down....and we can't itll take 15 minutes I guess...." This isn't acceptable. Computers mess up sometimes but backups always exist. Laziness isn't an excuse. Literally shut up and take my cash money. I don't mind the gastrointestinal distress, I just want a crunchwrap. Please. read more

Waited in the drive-through for 20 mins only to be told they are only accepting Uber eats and DoorDash - wow