If i could give 0 i would. My husband and i(8months pregnant) got the worst food Poisoning of our lives from here on Sunday. read more

Customized my five layer burrito and paid for customizations. Ordered a five layer with "easy beans", add lettuce, extra nacho cheese sauce. I received a "five layer burrito" with one layer. All refried beans. A seven dollar burrito... read more

Taco Bell - My "five layer burrito" opened up. I ordered lite beans, extra nacho cheese, add lettuce. I received a refried bean burrito. - Fast Food Near Me - Powder Springs, Georgia

I had a taste for a taco bell taco. Every time I go there the service is worse and worse. Hire someone that at least acts like They want to work. They never listen to your full order And she kept saying In a very impatient voice. What else ma'am what else ma'am. She didn't even listen to my order because it was wrong. No napkins with food you eat with your hands..mild instead of hot but that darn attitude got me..for just 2 simple tacos..I'm disappointed lost my taco appetite. read more

Given it was quite late, around 1-2AM, we were sure the employees working there were not happy when we showed up in the drive-thru wanting to order. It was obviously open, but it was a long pause of silence when we were waiting in the drive-thru to get someone to talk to us. We were able to order a few things, limited menu items since it was late, and they were going to close soon. We ordered 8 beef burritos, and they gave us plenty of hot sauce packets...Except there seemed to be no beef at all in the burritos. It was literally all beans. read more

I've never had a bad experience there. As one of the few places open late, this is a great spot near downtown Powder Springs and we go quite often. read more

Gave me wrong food and no receipt I didn't even leave parking lot and went back through drive thru and the lady yelled at me and said I ordered wrong. The food they gave me wasn't even what she said I ordered. They tried to make me pay again then some other lady told me to come Inside and they gave me the correct food after 10 minutes of back and forth and it was thrown together so poorly you would need a fork to eat it. Miserable people. read more

Ok. This will be the absolute last time we go here! There always seems to be some kind of problem whether it be food or service. The people (kids) that work here are rude and could care less about their jobs. It's a shame! Just drove up at 6pm to order 2 craving boxes and was told they no longer serve them! Clearly they are on a sign at the drive thru! Funny when I got back home I went online and you are able to order any of the cravings boxes! This place needs new management and a visit from their district manager Sherri DeLong and director of operations Keith Fuller! BTW, I've left messages for both via LinkedIn! Either they just don't care to do their jobs or have given up on this location as it has always had problems!! SMH read more

Can't put all of the items in the bag that you pay for. Not hard at all. Continues to be an issue here.

The lady at drive thru tonight was very nice. Not the fastest group I have ever witnessed but the order was correct and hot. Thank you!!!

I know another 1 star review will pretty much go unnoticed here, which is not surprising. It takes A LOT for me to take food back. This Taco Bell has messed up my orders many times, I'll stay away for a few weeks, and give them a try again. I usually just say oh well when I get home and eat what I'm given, and they've never heard a complaint from me before. A lot of places make mistakes, that happens. Missing items, wrong items, I've been there, I understand. Tonight I went through their drive thru and paid $9 for a Crunch Wrap Combo. When I got home and opened the wrap, it was extremely light and thin. So I opened it up. It looks like they took a quarter scoop of meat and spread it kind of around the edge, and then put a tiny bit of the veggies in the middle on the open side. It was missing 90% of everything but the tortillas. $9 for what amounts to two tortillas with a little liquid cheese, plus a $1 side taco that I did not even open after seeing the Crunch Wrap. Congratulations. I think I'm done with Taco Bell altogether after this incident. I took it back and got my money back. Not going to give them a chance to remake it and possibly do something to my food. I went across the street to McDonald's and was given what I asked and paid for. read more

I ordered from the mobile app and the dude who helped me at the window was the nicest Taco Bell employee I've met. He was smiling and really came across like he was friendly and having fun. he was also on top of things and made sure that my drink was corrected for the one I asked for without me having to say anythin. The past couple of times I've ordered at this TB they've forgotten the sauces I asked for. Not this guy. Dude knows what he's doing. Thanks man! read more

Is zero stars an option?? Please check the tips section on this page so you can save yourself the trip because every single time... no lie 10 for 10, they're out of something or have setting broken. In the past 4 months: no ice, system is down, app orders only, no debit only cash, no sodas, grill is down etc.... it's ridiculous. This is a good piece of property & I'm sad it's being wasted on this Taco Bell. Btw...BTW... you're in the drive thru you're stuck because there is no way out. read more

In my previous review, I stated that I would never use the drive thru again due to their super slow service. Well, technically, I didn't use the drive thru, my husband did. I just happened to be in the car. I must admit that I was pleasantly surprised at the short time we spent at the drive thru. From start to finish, our drive thru time was less than 10 minutes, even with 3 cars ahead of us! For that, it gets an extra star. The taste, and freshness of the food could still use some improvement. read more

I don't think Cobb County has a Taco Bell that I would be brave enough to eat at. This was my son & I first and last visit to this location since moving to the area. Went through the drive thru around 8pm this past Saturday evening. I wanted to try the Naked Chicken taco, so I order the box, which said it was $5 on the sign, but the cashier gave a total of $6.99, I advised him that the sign said $5...his response was" I don't know ma'am, I just work here" ...... I laughed and drove up to the window, he said " ok, do you still want us to make it" I say no and ask him about his phrase " I just work here" he shrugged-lol, I drove away!!!! No never will I, and you probably shouldn't either. I have yet to find a decent Taco Bell or Steak n Shake in Cobb County. read more

This place needs new management ASAP. They are always either out of meat or can't make an entire section of food because they can't grill anything or can't fry anything. I tried to order last night and between the rude/dismissive attitude that the drive-thru employee who always works there had and them not being able to even make half the items on the menu, I just pulled off and went home. Money saved. I'll be surprised if this place doesn't shut down soon. If you can, just go to a different one. HEED THE ONE STAR THIS PLACE HAS ON YELP. read more

This location should be shut down. The first time I went to this location service was slow but I gave them the benefit of the doubt. Tonight I waited 20min in drive thru. If I couldve left I would have but this is a single lane drive thru. This location has a inexperienced manager that has lost complete control of staff. I will be sending a complaint to Corporate about this location. There was one car in front of me tonight and once again, I gave them some slack thinking maybe it was a large order. Nope. They were handed one small bag. Ridiculous. I wish I had taken a pic but I just threw it because it was so disgusting. I think they made my order immediately but it sat there for 20 minutes. read more

They just need to shutdown because every time I go to this establishment there's always somebody bringing something back or complaining, and I see why my order is never correct, NEVER, just look at the reviews, if MGT won't try to correct this service issue then why continue to operate, I guess because ppl keep coming huh, either the kids that you are hiring needs more training or something else is taking their attention away from what's best for the customers, but it needs to be fixed read more

I know mistakes are going to happen but when I went through the drive thru it was not busy at all. I ordered 3 things and only got two of them. When I went back around to inform them I did not get something I was accused of already eating it. read more

Sitting in this drive-through for 40 minutes waiting on an order at 10 o'clock at night not moving at all

Such bad attitudes! I ordered 3 soft chicken tacos and the cashier literally said uh! They're harder to do! ARE YOU KIDDING ME? Do your job and let me have my chicken tacos! Ugh! Whatever happened to customer service? read more

The gentleman working in the drive thru is always rude ... very snappy and matter of fact . I understand that we all have bad days but geez . And typically they are "sold out or a machine isn't working ". I decline to order and go to a different restaurant . read more

I'm over this location it's always something with them.... out of something you wanna order or tonight they said the card reader was down yet an employee was just talking to people in the drive through and waved us to back out of the drive through without asking what we wanted to order assuming we didn't have cash read more

i placed an order on doordash and they said they had nothing to make my order and that i had to cancel. then i had to go through their annoying customer support. read more

Taco Bell - Text message from Doordash driver. - Fast Food Near Me - Powder Springs, Georgia

This is consistently the worst fast food establishment I've ever been too. Every time I've ever gone they are either out of beef or out of tortillas or some other core ingredient to all of the food. This particular visit they didn't have any beef so I just went with a cheesy bean and rice burrito off the dollar menu which is $1.20 because they also have jacked up prices. I get home and my cheesy bean and rice burrito doesn't have any rice or cheese sauce. Instead of cheese sauce they put a small pinch of cheddar. I basically ended up with a bean tortilla. Never again. Update: there was also mold on the other burrito. read more

Taco Bell - Fast Food Near Me - Powder Springs, Georgia

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Aghhhh! Disgusting! I eat Taco Bell, but I do not know what they are doing at this location in Powder Springs. I can deduct that the owner of this franchise does not visit this facility frequently, or he just does not care about his investment. The place is dirty. The employees are angry and the food tastes awful. The meat looks and tastes like corned beef, the lettuce is not fresh. How hard could it be to prepare a Supreme Crunchy Taco? DO NOT GO HERE! Do yourself a favor and drive a little bit further to the Hiram location. read more

They have the worst service if you go anytime during the the they always say "their system is down" strongly do not recommend

Let me start by saying that 1 star is about 10 too many. This has got to be the hands down the worst fast food experience anyone could have, and I have gotten food poisoning before that was better than this place. I have already gotten my order wrong from here in the past, but I thought I would give them a third chance. I usually use the app to order from and have used it here before and found that they closed early. Luckily I got refunded without having to question it. This time we went there late, about 10:15 PM, made a mobile order, finally got to the window since there were a few cars in front of us. When we got there they asked again about my order, I told them it was a mobile order. They asked that I pull forward and they would bring it out, nothing out of the ordinary so far, but that ended there. I knew it was not going well when I saw another car waiting and had to send back incorrect items. About 20 minutes goes by and still waiting. Finally someone comes out and asks my name, I confirmed and he brought out what was obviously the wrong order. I asked what is this, he said (in a very annoyed tone) this is your order, it's what you asked for. I told him that it was not. He asked that I come inside, so I did where I was met by another employee who told me that I could not be inside, and asked me to leave. I explained that the other employee asked me in and inquired about my order. She told me that she could not make my order since they were out of black beans. I told her that I had already paid. She said they could substitute refried beans, and since I had already paid, I reluctantly agreed. Then I went back outside as asked. I waited about 15 minutes more and finally left without anything. This was the last time I will ever visit this store. I am only writing this review to warn everyone about using the app at this location. They will accept the order and tell you they can't make it, if it's late they might ignore you completely . These are quite possible the most uncaring fast food employees in the Atlanta area. It seems that by placing orders that keep them employed, you are only making their lives more difficult, and they will show you with attitude. I would suggest that you do not ever go to this location. If you do, be ready for wrong items and attitude. Thanks for reading the rant. read more

If you enjoy stale chips, cold tacos, and enough grease to induce a heart attack, this is the place to go. Let's not forget rude employees, slow service, incorrect orders, employees that can't look away from their phones long enough to take your order, and the nastiness of the inside of the "restaurant". I would give this zero stars, if possible. It's worth the extra 10 minutes it takes to drive to Hiram. read more

We came to pick up a doordash order and I know we waited for 45 freaking minutes waiting at the speaker and window and nothing,no answer not even a sorry we're closed. How rude. No customer service shown at ALL. read more

Really not a fan of this location. Order is usually wrong. Employees seem like it's a hassle to even take your order let alone even repeat at the window to make sure their cashing out the correct order. Nothing is marked so usually my husband has to inspect every item to figure out who's is what. I rather drive out to Hiram which is a shame since this location is right down the street. read more

Just left Taco Bell, order crunch wrap the girl literally laughed in the drive thru and said haha we don't have that,it doesn't even exist and kept laughing. We ignored that and said okay do you guys have the Baja Blast freeze laughed and said yes but not right now. Where is the respect? Why would you laugh? Is 11:36 pm yes is late but there is no need for that. I literally said I didn't want anything and said thank you and drive off. And FYI to the girl that was working you guys still have the crunch wrap. You guys have the worst customer service. Your machine are always down and everyone has a bad attitude. Sadly it was late if not I would had requested a manager. read more

If I could give negative stars I would! I made a mobile order, arrived at the place..they had me pull around to the front which is understandable because I ordered for 4 kids and 2 adults ‍ anywho besides the point. No one was in line we sat in front of the building for 30 minutes!!!!!!! With no food. I will be disputing the $60 they took out of my account with NO food read more

Horrible customer service! I waited in line for 30mins (couldn't leave due to cars behind me) & whoever was taking the order was extremely rude! This place needs new employees or I will no longer be going there. read more

Worst place ever. Don't do it. They are ridiculously slow. Terrible idea. Seriously go somewhere else. I don't even want to give them one star. Hiram is only a few miles away If you have to have a cheesy gordita crunch make the trip. Trust me. You will get your food before you would have in powder springs counting the drive read more

Literally the people in the drive thru are soooo rude ! Nasty attitudes ! They just redid this store , the least they could've did was hire some polite employees . read more

There's only one circumstance where I want Taco Bell. Because it's late and I've been drinking. Nothing is more frustrating than trying to get your Taco Bell fix and they're out of hot sauce. No matter how much alcohol has been consumed, Taco Bell food is not edible without hot sauce. read more

Took FOREVERRRRRR. Terrible service, unintelligent employees and slop looking food. Yuk.

Slowest place ever. No matter if it's drive thru or going inside. And no matter what time you go to it either. It is still slow NO MATTER WHAT!! read more

If you enjoy a terrible experience that will literally get into a shouting match at the window with you over your order, then please -l ook no further than this Taco Bell. We drove up and placed an order. The onscreen total showed $14, but when we pulled up, the Manager took the card, and charged us $17 - telling us "Your total is $17" after having already charged us the difference. When we expressed that the price was different on the screen? "Well, I told you it was $17" was his answer. When we stated it again that it was $14 at the screen, he proceeded to state it was $17 that he /said/, and literally asked "Well, what do you want, a refund?" So we said yes. We'll take a refund and go. It was at this point he started to raise his voice, arguing further, insisting we should "Look at the receipt" and "I said 17$." We asked if he was the manager - of which he said yes. We told him we'd be reporting to his supervisor, of which he said "Sure, go ahead, and make sure you tell them I said it was $17." and continued to raise his voice. When we asked if he was raising his voice at us? His response was - "Yes, I am." In an even louder tone. At this point, the car behind us started to honk at us to hurry up. He finally closed the window, and started to issue the refund. After which, this man called out to one of his employees, and said, and I quote, "This nigger, I don't know what his problem is." We responded with a resounding "What did you just say?" of which he only smirked, closing his lips and going back to issuing the refund. Never even apologized for it. Never acknowledged that he did it. He thought he couldn't' be heard shouting behind the window, I guess. Jeremaih C. - A manager who will literally yell at you and call you "Nigger" behind the window when it's closed, smiling all the way when you call him out on it. read more

Can someone please explain why their prices are upped from other Taco Bell locations? If they could control flow and have you in and out within 5 mins I may consider the upcharge ok but no! Its faster to drive all the way to Hiram, save atleast a dollar per item and still get home wayy before you would if you visited this one. read more