I placed my online order. When I went in to get my food a few minutes later, they gave me my food. I have to give it to them, they're decently quick. Everything else- terrible. When I got my food, it was the luxe box I ordered but the options I chose were incorrect. They gave me chips instead of cinnamon twists, they forgot an entire burrito and they made my food wrong. One of my worst Taco Bell experiences and I've been going to many Taco Bell's. I hope this can be improved. read more

Went in to grab a single burrito from the value menu and a cream soda thing they have. Was on a time crunch. Waited 25 minutes. Asked multiple times and the manager said she would check and just walked away. Finally they realized and she had to scroll back through like 50 orders. They made it for me and forgot the drink. I asked for it and they gave me the wrong drink. It's like it was everyone's first day. F- worst Taco Bell ever read more

Amazing service got my food and my hot sauce when usually other taco bells don't give me enough and to the girl that didn't speak English well thanks for the free large baja blast u should get a raise fr fr twin. read more

Taco Bell - A Supreme Luxe Box with an upgraded Baja blast and free large Baja blast - Fast Food Near Me - Portland, Oregon

Foods fine, but don't bother asking for sauces because this location NEVER includes them EVER.

Don't be fooled by the photos they are showing of their new chicken nuggets, please see my evidence. I get it, it's Taco Bell, not fine dining but they need to stay in their lane and improve the food they already carry. Bring back the 7 layer, for example. These nuggets were straight up disgusting. Thanks to Door Dash for refunding. I was supposed to get a free drink but I hate Pepsi products, boo. read more

Taco Bell - New golden nuggets, lol. - Fast Food Near Me - Portland, Oregon

Big disappointment. Went in, and there was no one at the counter to serve us, two people waiting for their food told us we had to order via the machines. After doing so I asked how long the two had been waiting, and one guy told me he had been waiting 20 minutes just for a slushy drink. I had things to do, so I called over the manager who is very upset that I had bothered him and said I needed to cancel my order and get a refund, he said that you've only just ordered... And I told him that two of the customers told me they had been waiting an extremely long time, and I wasn't about to do the same. read more

Super quick service in the drive through. Food was very hot and fresh and they gave us everything we ordered. Probably one of the best meals I've had at a Taco Bell. read more

don't go there racist Mexican men working there told us to hurry up and order because they have people in the line waiting while we was in the middle of ordering read more

Worst service. Take forever for a simple order. Incapable of fulfilling an in-store order for a simple large cup of ice. Useless.

There apparently is a policy where you cannot add a single item at the drive through window and have to go all the way around again. I've never encountered this at any other Taco Bell, but if it exists please change this policy that wastes your customers time and is terrible service. read more

Thank you to everyone who works here this is literally the best Taco Bell ever the food taste so good and is HOT EVERY SINGLE TIME.

This is for the Taco Bell/Long John Silver in Troutdale on Stark. 1st you cannot order Long John's through the drive through window. Once inside you cannot order on the kiosk you have to wait for someone to notice you. Once the order was placed and my card was ran I was told that it could take up to 20 minutes for a Long John order! Really?! This is fast food?! As I am typing this WAITING for my order I notice there are at 3 other folks waiting. Got my order 10 minutes. Clerk was pleasant. My long winded point is if your offering two brands treat them the same. read more

The guy taking our order kept being mean and not understanding what we were saying and blaming it on us. We weren't sure he got our order right, so we asked for him to tell us what was on it and he called us all stupid in Spanish, and when he realized we spoke Spanish, he didn't apologize and do anything. After all of that, our order was still wrong. read more

Store was absolutely gross and 2 of the 3 people I came with orders were forgotten! Not good!

Our Taco Bell at the corner of NE 122nd & NE San Rafael, is the best! I have always experienced EXCELLENT customer service.

Place was clean inside. Customer service was horrible, rude for any customers who came into the restaurant today at 330pm. They locked the door after I arrived to not let anymore customers into the lobby. I recommend get the food at the drive through because the people will be very rude. They tell you they can't give you a receipt. read more

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It's lame to leave a review on a chain whose business that will not be affected, but this was the first time in my life I paid for food that I didn't receive so to mark a life accomplishment: Ordered through the app, at the voice box the guy told me they could not make a Black Bean Crunchwrap (listed on the app, available at every Taco Bell), he claimed the crunchwrap could only be made with beef. How about refried beans? Nope, just beef. So I asked him there to cancel the order. Drove through to the window and asked him again to cancel the order. Confused, he looked to another guy for help in my request who came forward to say I had to do it through the app. Note: App doesn't let you cancel the order once they open it at the restaurant (so, fair warning, do not use the app). From their end, it comes off as the order went through. And Taco Bell has yet to refund/credit/respond. It's worth mentioning there were two cars ahead of me that I saw drove off after the window without receiving any food. I'm sure it's a super stressful location to work at, I'm sure it was busy and maybe they just ran out of all beans or possibly lost consciousness on how to apply beans to various foods. read more

I went to this taco bell and was gonna order food. However I needed a pen to cash my check. I asked 3 times for a pen and sat around for 10-15 minutes. I was told to wait ‍. I get they get alot of drug addicts in there causing all sorts of issues but how hard is if to walk to the back of the office and grab a pen for a customer who wanted to buy food? I ended up leaving because nobody gave a hoot. read more

Oh my lord this place had hubby crappin up a storm in the bathroom oh my! I couldn't stand the smell in the bathroom it had my toilet clogged for so long we had to call so many pluming places just to unclog it beside that this place taste amazing THEY JUST NEED TO BRING BACK TGE WATERMELON FREEEEEEZE!!!!!!! read more

Ordered $27 in food, opened the bag just to count items and the item count was correct so we left. Drove back to work and sat down to eat only to find they gave us the complete wrong order that is nothing close to the amount we spent. Unfortunately because we are at work I can't just drove back over there for my correct food so I called....8 times and no answer. So now no food AND out the money. IT'S NOT THAT HARD TO READ AN ORDER ON THE SCREEN AND PUT THE CORRECT ITEMS IN THE BAG!!! Or even answer the phone so it can be addressed. read more

Burnside tacos bell is the worst, you can't go inside or walk up and order from the walk up window w/o the app. It's a good thing that WingStop was near by. Dealing all the shut down during Covid was enough but this is stupid! I will boycott And I will definitely share this information. read more

I came through the drive through this morning around 3 am - when I came up to the window to pay, there was two young men standing there. One told me the price of my order, I handed my card, and they both started laughing. As one handed my card back to me they looked at eachother and said something in spanish that I couldnt make out followed by "pendejo" - which I know means stupid. I grabbed my card back, my bag of tacos, and they both burst out in laughter. It was one of the most uncomfortable experiences Ive ever had picking up food through taco bell. Tacos with a side of insults was not what I had in mind for my late night snack..... read more

This is the worst Taco Bell I have ever ordered from. Orders are always wrong. Staff is always rude and very racist. Order off the app? Order was never received and they took my money. Order through a deliver service? Get my name wrong and give me the wrong order. Order through the drive through window? They complain they can't make your food despite being the most customizable fast food restaurant. Gross and I really wish they would hire people who actually care about working. Don't waste your money. read more

This location constantly gets my orders wrong. Just got food today and ended up getting all the way home to find out I have someone else's order (my mistake for not checking when they gave it to me) but still, this isn't the first time I've had the wrong order read more

Taco bell is Shit !!! went the other day and a 5 dollar and something supreme beef burrito was a big wet blob of crap. Hardly any meat , just disgusting. Luckily I also ordered a chx soft taco which was edible enough to satisfy my stomach till I was able to actually eat something good . Yes , locals might say why didn't you go next door to the mom and pop mexican which is 100x better ?? Well I do , but the reason was that TB location had their doors closed way too long since Covid and just recently opened back up for indoor dining, I wanted to see how TB is holding up . Ha !!! Well at least for the burrito , ----Total rip off. At least years ago I remember 6 pack tacos and Gorditas use to be worth going for so maybe they are still good, I don"t know maybe I will risk going back and see . read more

Not sure why this Taco Bell has such bad reviews. I'm from Beaverton area and in Portland for Rose City Comic Con and we've came to this Taco Bell twice now with great service and great food! read more

The worst Taco Bell's I've ever been to. After a night out with the boys we decided to get Taco Bell. We ordered a couple of boxes on the mobile app. We went through the drive through to pick up our food. We got one of the orders and to our disappointment it was completely messed up. Multiple items were missing. We tried to talk to the workers but they couldn't speak full English. Conversing with them felt similar to Christopher Columbus's first interaction with the Indians when stepping off of the May flower. Finally after multiple minutes of translating we were told to go to the parking lot for our fixed food. We waited for multiple minutes and the food received was also messed up. Almost every drink was wrong and still multiple items were missing/wrong. After two failed orders we decided to give up and go home. Safe to say we will never visit that location again. read more

When I pulled up to the drive thru to order, the lady said she was ready for me to order and I asked if they still carried a product. She ignored me. I said, hello, and she said I'm trying to find out. No big deal that they dont carry the product anymore, but don't rudely ignore a customer when you just said you were there and ready. When I was handed my order, I wasn't given a receipt. I asked for my receipt and Sean G handed me a random receipt and I said this isn't mine. I asked for mine and he shook his head with attitude and walked over to the trash can and starting looking. GROSS! He came back and said he didnt have it. I asked for a duplicate and he said they dont do that. Another lady came over and showed him how to print one out. When he handed me my receipt there was no apology or anything. Very rude staff! read more

I've ordered from this Taco Bell using the app and delivery over 15 times and not once have I gotten my full order. Always 1 or 2 items missing in the bag. Do not waste your time or money. read more

I switched from going to the TB off burnside to this one all because of the customer service but specifically because of Juan P. He works the drive thru every morning and my god this is someone who works there cause he likes the ppl u can tell. It's really not that hard to be nice. He always makes great convo and works efficiently and w a smile! He needs a raise :) thanks!! read more

There are two things I expect when I go for a late night T-Bell run: (1) that delicious Tex mex flavor we've grown to love and (2) nice, sweet service from their drive through professionals. Let me give you a breakdown of my *supreme* experience at the broadway location tonight. A) rolled up in a hurry for food. There was a bit of a line but the staff member on intercom greeted me in a friendly laid back way that made me instantly think "ok this is going to be good" "they seem busy but well prepared and confident" B) oops. Forgot to order a CHICKEN chalupa for my dad (waiting at home and basically allergic to beef). The window guy switched it for me easy peasy. My dad was really happy. I thank you for that C) the window guy and his comrade on the grill seemed to have a great, natural chemistry. Almost like a teen movie or something. They appeared to have a great time making these delicious items and dealing with the customers. You never really see happy employees almost anywhere. But. Tonight I did. Thanks to this location and keep up the great work. The bean and rice $1 burrito is basically keeping me afloat through all of this. read more

The people are friendly, always the problem with this Taco Bell is they give you smaller and smaller burritos just like McDonald's gives you smaller burgers at some point we have to come together and say you know what prices are going up and you're giving us less food you get enough people together and stop going to these places what are they gonna do prices are gonna bring bigger. It's not rocket science. read more

Worst taco bell on 122nd and glisan. They messed up my order with an extra side of hair. They treated my like I committed a crime when I returned the food. Worst customer service ever. I didn't want to give a star but I had to post this review. read more

On Dec 20th I went to the Tacobell location on Lancaster in Salem. Before I start I want to say that I was a restaurant General Manager for 26 years. I don't make complaints lightly.I am now disabled. Anyway I went into their location needing to use the restroom in an emergency situation. The bathroom door was locked. I went to the counter and asked if I could use the restroom. She gal at the counter asked what my order was. I said that I didn't have an order, that i just needed to urgently use the restroom. She then asked if i had a pick up order. I again said no I just need to use the restroom. She said it is for customers only. So i ran out to my car to get money. Came back in and put a $20 on the counter and said fine I'll buy a taco can i please use the bathroom. Then the manager came to the register and said i can refuse you service for raising your voice. I said I just put a 20 on the counter. I'll buy a taco can I please use the restroom. He refused. So I grabbed my 20 and left. I went up a few blocks and used the Bimart bathroom with no incident. It is in my opinion inhumane to not let someone use a restroom in an emergency. Especially when they have a disability. As a general manager I never refused service to a bathroom even to the homeless. People have the right to have access to relieve themselves even if they don't have money to purchase something. I even offered to buy a taco. This was the worst service I have experienced. What is wrong with people!?! Was it going to hurt you or take to much of your time to let me in the bathroom when there wasn't even any customers there at the time. So ridiculous. read more

It's ok food. Why they get 3 star is if I'm ordering a power bowl, they should have a keto option maybe, and I don't have beans or rice the price should be less. It's disappointing they charge same for less food they serve you. If had keto bowl options on the menu for less I would give 5 star review read more

I don't usually bother writing reviews of fast food places. I mean, it's fast food, right? But it's during the coronavirus and what else is there to do? Plus, this was such a disappointment. We have been getting delivery on Saturday nights and this past Saturday, we decided to go for inexpensive. We had also been talking about how we used to love Taco Bell. I was always a huge fan of the bean burritos, they were piping hot, with red sauce, cheese and chopped onions. I also really loved the bean tostadas. This time, wow, so terrible. The bean burrito was like some mashed, lukewarm beans in a tortila. No cheese, no onions, nada. The bean tostada looked the same, but had no flavor. We also got the nachos, which were a tiny amount of nachos and cold, but at least had a little flavor. We won't be ordering from this Taco Bell ever again. read more

It's the worse. .. The worse. I know why I don't come here. Bad service wait time is horrible, one time I was here waited 45 minutes and you can't get out of the line. Tried again ordered on line and still have to wait and go through the long drive thru. read more

Is this human food or dog food? Is it a taco or a piece of cardboard? Is that shredded cheese or plastic? The thing is, I can't tell the difference. I know this is objectionably garbage, but why do I love it so much? read more

So I entered the drive thru at 10:09pm. It's now 10:49pm and I just placed my order. Unfortunately this drive thru has a wall to your right and a ditch to your left so once you're in, you're in. The employees here are usually pretty nice but seriously, niceness cannot make up for this ungodly wait. Maybe it's opposite day because this is not fast food. I'll update this review when I get my food.... don't hold your breath. Edit: exited drive thru with food at 11:04pm. read more

Taco Bell - 3 employees standing around doing nothing. Entered drive thru at 10:09pm, exited drive thru at 11:04pm. - Fast Food Near Me - Portland, Oregon

Every unfortunate time I have found myself here, they have gotten my order wrong, left out items, and refused to fix it. If you are vegan or have dietary preferences or any mods whatsoever, don't go here. read more