I stopped in for a bite. I received excellent customer service. I don't like the wait for food at a fast food establishment. I received my order promptly, and serving size was nice. The restaurant was clean and maintained. I will return based on my experience. read more

Taco Bell - Restaurant - Fast Food Near Me - Palos Hills, Illinois

First time going to Taco Bell and this place was great definitely a 10/10 would recommend. Great service the workers were friendly and helpful read more

Why haven't I learned? This burrito is $6. It's about 3 ounces. Chicken. I know prices have gone up but this is ridiculous. read more

Taco Bell - Tiny for $6. Never again. - Fast Food Near Me - Palos Hills, Illinois

Amazing service, and loved the food. Loved the decorations at this location they always have an amazing time

I don't know what happened to this place, but the service level has taken a deep nose dive. Placing an order here and waiting for your food is like watching molasses flow in the dead of winter. Also the old crew would greet you and make sure your order was complete. Now they grunt your name and toss the order on the counter. And from what I seen today, most of those orders were wrong. And the late night drive thru is a joke, I swear they take an order, make your food, and deliver it to you, then they take the next order. The only reason I put up with this nonsense is that I do have a taste for the food here every now and then. read more

Something....everything, changed. Wow that sucks! My order was messed up and chalupa was raw. This was the only good TB

This is my neighborhood Taco Bell, and as such I visit fairly frequently. So you can consider this a more balanced review, as opposed to someone who visited just once and unfortunately had a crappy experience, then couldn't wait to rip them here on Yelp. For the most part, the people working here have been pretty friendly. And the food has been good. Have there been a couple of times when that wasn't the case? Sure. But that's what you're going to get with fast food. There's a ton of turnover, and some people working these jobs just don't care. So when you unfortunately come across these people your service and food are likely to be subpar. But the ones who do care work hard to get it right and do it in a friendly manner, and I can honestly say I've luckily seen this most of the time I've gone there. One thing I highly recommend though: if you see a long line at the drive-thru, just park and go inside. Trust me. The drive-thru can move at a snail's pace and once you're in that line you're stuck. So don't be lazy, get your ass out of the car and walk inside. You'll be glad you did. read more

I went through the drive-throughI ordered a number 2 I got the wrong order and the guy wasn't comprehending my order. Finally I just canceled and asked for a refund. They need to get it together. I'm not tryingto be mean, but that man shouldn't be working the drive-through if he can't take orders.the manager wasn't much better read more

I was at this location on 9/19/24 at 1:51pm. I ordered and received 5 soft shell beef tacos. They were awful. Soggy lettuce, maybe a teaspoon of meat and some cheese, of course I wasn't aware of this until I got my order home. Must have been left over from lunch. I was charged for this mess a total of $10.40. Never again. I use to love Taco Bell, sadly I still have some gift cards left This place was a terrible experience!!! Virginia read more

Food service an the ambiance, so clean an so polite! An very accurate, thank you , this will always be on to list of favorites!

They gave me the wrong order. I went back and they took the wrong order and said they had to throw it in the trash. The person who it belonged to asked if he could have the food instead of throwing it away. PHYLLIS snatched the food and threw it in the trash then started yelling. PHYLLIS then yelled her name and spelled it for anyone that wanted to complain. When I overheard her reaction I asked for her name again and told her there was no reason to be so rude to that person, especially when she gave us the wrong order and PHYLLIS began to ignore me and refused to say her name again. PHYLLIS has terrible customer service and I most definitely will let corporate know. read more

Terrible place! App is awful! Service is also awful!. Total waste of time and money!.

How can you be out of pop. We ordered uber eats and received no call from restaurant telling us.

There is always a mistake. Order was wrong when it was read back and we corrected them. Then receipt was wrong and again we corrected them and the response was I know. We were told they were making the corrections for us. Got home and the mistakes we tried to correct 2x we there. Then another item was missing. It tired to call them about 4x and the phone rang for about 2 min each time and no answer. This is every single time. read more

After visiting various other restaurants within the area, I have received nothing but nice and consistent service every time I have visited the location, especially for special orders with special diet restrictions (aka picky eaters). They are always kind at this location and have yet to receive a wrong order. I will continue to return to this location in the future. Please, keep doing you. read more

This Taco Bell is always on point. Today I had a craving for some tacos and pulled in to realize this location is closed. There are structural damages to the building so I don't know what happened to this location. Anyone know what happened and when they are planning to reopen? Hopefully it will be closed temporarily and reopen soon. It's so close to home and very convenient. read more

Came here the other day to try the new nacho fries. Love them! But this review is mainly to compliment whoever was taking my order at the drive-thru at this location. It was about 11pm, if it's the same kid who works this shift every night. He was super polite and asked how my day was before taking my order. It was just a nice refresher after a long day especially since the workers at most drive-thru's are pretty rude. Thanks for being very polite, kid! You don't know appreciated being polite is! read more

This is my favorite Taco Bell. The staff is polite. Best of all they are accurate. They have never made a mistake on a drive up or dine in order. This is very important to me. They will make it your way with no errors. They are generous with napkins and sauce packets. The staff knows their products, i.e. how spicy or not spicy an item is. They never over do the ice in drinks. read more

Went to the Taco Bell as my husband and children are driving threw parking lot to get to drive thru all the employees were standing outside by car all smoking then we go to pay with Apple Pay and she says that they can't take that there I thought they just got remodeled and updated and if we're trying to be safe they should not be outside all smoking together and it makes you wounder did they all go in and wash there hands probably not read more

Missing half of our order and when I called asking to speak with the manager the woman answering named "Jo" pretended she was the manager. Not only was she unwilling to help or accept the fact that they messed up our order she kept cutting me off. I then stated I need to speak with the manager (after she got me extremely angry) and a man comes on the phone. He was of no help either and wouldn't rectify the situation. I will never be going back to this location due to poor "management". This store needs to learn proper customer service techniques, better management, and giving people the food they pay for. Train your employees properly or get some proper training on customer service because they clearly severely lack in this department!!!! read more

Best deal for breakfast, two grilled breakfast burritos. Made to order, moist, juicy, hot and delicious...for only $2.20 including tax, no coupon needed. The only thing better than the food is the fast, friendly and professional service in the drive through. read more

do not order through uber eats or at all! way to expensive and got half my order... oh and try to go to tellthebell.com ... ya ok... haha joke how do you forget a large drink. uber eats order at 7:57 @tacobell it out... read more

I used to stop at this Taco Bell once in a while because it's fairly close to my house. Never had any problems until I received attitude from the drive-thru person for no reason at all AND the jack@ss stiffed me on a Quesadilla. Maybe he was hungry, but I hope he choked on it. Yes, it was a Taco HELL experience! read more

If I could rate zero stars, I would. Dirty Restaraunt, unfriendly child employees who are incapable of about everything I can imagine, horrible product (I get that it's cheap fast Taco Bell but JESUS CHRIST IT IS BAD). Pretty much everything that could be wrong with a fast food joint is on display at this location. Wow... read more

Taco bell is hotrible. ESPECIALLY This one. Most workers are rude and they skimp you on everything

Always liked this place. Currently closed due to a fire. No idea when it will re-open, tired a quick google search with no results. Hopefully it gets fixed and re-opens and doesn't just close down. read more

Like another review said, it is Taco Bell. When you need something quick and cheap, this will do. Plus you can people watch here, some odd characters here. read more

Took forever for a simple order, and they forgot my drink. I couldn't come inside because their register was down, so I had to wait another 15 minutes in drive through to get my drink. Just go to McDonald's because it's ten times better read more

This Taco Bell has never failed me, today the only thing I got right on my order was my drink. I didn't even receive 2 of the items that I had ordered. Once they got a new drive through employee I started to get more messed up orders. It's ridiculous read more

So the support of the workers when I went to get tacos for the family after 3 hours of driving from them it was half of them open leaking disgusting. do your job right or don't do it all. Was a guy Bc the older lady is always nice with me. read more

I am currently waiting in a long line at Taco Bell and they just informed me that they are out of ground beef. It is 9 o'clock on a Wednesday evening how contact Obel possibly be out of ground beef? read more

I stop here every morning for a baja blast. I also eat here often, have been for years, and special order literally every item (no onions, add sour cream, ect) and they've never made a mistake or forgotten anything. The staff has always been incredibly polite, and on days when things get backed up or are moving slow, they've always been more than apologetic. As far as fast food goes, this is one of the better ones. I actually drive past one taco bell to go to this one because I can be sure my food will be made correctly and the service will be nice. read more