Bro was peeling tape off the ceiling instead of getting our order ready that we were waiting 30 minutes on. Why was the tape so important? Watched this lady have to come up multiple times because her entire order was wrong. All the workers were doing was walking around instead of making food. Prioritizing the drive thru orders. Gave us the completely wrong and then argued with us when we brought it back. Literally argued with us. Like, I did not order a grilled cheese burrito or two nacho fries, it's obviously not my order then. They gave us and everyone else coupons to try to make the situation better but like you already argued with all your customers so I don't think that's going to fix it. read more

For the love of God, please consider eating elsewhere. I am a huge Taco Bell fan but this location consistently takes almost an hour to make my order EVERY SINGLE TIME. I know I'm a fat tub of lard, but it's $10 worth of food. In the time it takes for them to make your food here, I could've put myself on a plane to Mexico, harvested raw ingredients from the Earth, and made my order myself. Meanwhile the employees are back there making 67 jokes while your skeletal muscles atrophy from lack of nourishment. I legitimately believe their kitchen is stuck in a time warp. read more

Food OK. Service is record-shattering slow and employees (not all) are rude. Avoid this location at all costs, I waited 45 minutes to have my order. Seems like there is no actual system. read more

Literally can never get an order correct. They were having a great time tonight as it seems with the dancing and singing, but just asked for (and paid for) sour cream on my burrito. Every time I visit my order is incorrect read more

In addition to waiting 50+ minutes for 5 Value Menu Items, the lady preparing food checked her phone and attempted to make phone calls at least 10 times during the 5 minutes I was actively paying attention. An extremely unfortunate experience that showed the disgusting side of this location. Would not recommend. read more

Chose this because no one was in there and thought they might be quick. I was so wrong. Super slow and workers didn't care

Service was horrible. Took an hour for 5 things on a Monday night. Absolutely garbage. Would heavily recommend not going here.

Drive through apparently needs a better headset. They did not hear me say to include two drinks and my wife and daughter each confirmed it. Then provided no receipt or napkins. Poor service all around read more

I said I was never coming back to this location, but here I am. I went to the next closest location to me, but the drive thru was wrapped around the building and not moving, so I went to this one. Wife and I went in and ordered at the order kiosk thing. Once again, no surprise, they messed it up. I ordered 2 7 layer nacho fries burritos. They gave me 2 of the fries not in burrito form. I said I'd just eat it but the wife went up with the tray because they screwed her order up too. When she came back I asked if she reminded them I wanted extra beef and no beans. She said "they looked at the order on the screen." I said they looked at it when they didn't make it right the first time. What an absolute clusterf**k. read more

y'all bumbs for leaving 2 stars nacho fries are amazing and everything abt them are js amazing the Baja blast is amazing yall js hating for no reason read more

Once again nothing but issues from this dumpster fire if a business. Orderd food through their deliver service "big b" was my driver. And clearly that big bitch are my good bc it never arrived. Await a refund before the end of the day or I'm showing up at the store pissssssed read more

Do not! I say again do not go here on a weekend when the high school kids are working and all their friends are inside chatting...there is a line in the drive thru that is backed out into the street. Honestly if we were not trapped in line already we would leave! Shouldn't they have an adult manager here with them?! read more

This is the BEST taco bell. The staff is always so friendly. They greet you with a warm smile. The service and the food are wonderful. The dining room is always clean. Will be returning to this Taco Bell again real soon. read more

I really only ever use the drive thru here so I do not have much to say about the interior. It is a very popular destination for the students who live off campus and it is because sometimes you just get a craving for Taco Bell. My go to that has never failed me is just getting a cheese quesadilla and getting tons of hot sauce that you can use when you go home. It is a lot less boring than it sounds - they have a spicy sauce that they put in the quesadilla and they mix it with the shredded cheese and it always has the most wonderful cheese pull. Yum! It is definitely nothing special - just your average Taco Bell, but it is definitely fine for what you are paying. I would recommend sticking to the drive thru because most people do not come in here to eat. Every time I have driven by, the parking lot is completely empty and everyone is just picking something up to take home and I recommend you do the same! read more

Every time I go, my order is either wrong or they give me the wrong order. Even I do the mobile order, I still end up having to go back over my order. read more

I'm knocking the rating down a star. I'd give this place zero stars if I could. I sent my father in with my debit card to take my order. My father made three different purchases (mine was the only one with a card, the others were in cash as reflected by all three receipts). I called because I had reason to believe that they double-charged my card and the manager working at the time made me jump through a million hoops to "prove" myself. First, she said that they couldn't check the system or refund my money without evidence. When I mentioned that they checked the system before for previous orders, she said that it had to be within a half-hour to an hour. It just happened to be a half hour so she checked. She said I was charged once and insisted that I was mistaken since the cashier couldn't make that mistake (although the drive-thru cashier, Dorothy, has made that mistake from a previous order, so I knew that was bull; the manager I dealt with at that time was more willing to be helpful but I didn't pursue it then because it was only $3). I had several people with me listening to the phone call insisting that they could and have refunded people through their system. Second, she said she would have to see my bank statement to make sure I wasn't "lying" (again, implicating that I was at fault). I told her I wasn't comfortable sharing that information with her and could show her the double payment through my bank's phone app. But no, I had to have a paper print out. She then changed her story after I complained relentlessly and said that the phone app would be fine, but that she had to leave in an hour. She said someone could come in later that night, but then she decided she would do it the next day. Third, she tried to implicate that my father used my card twice (implying my father was a thief). However, my father used cash for his other two orders. She wanted to see all the receipts herself to determine this was the case (again, millions of hoops, and suddenly I was in charge of keeping track of other people's receipts). Fourth, she tried to imply that the system doesn't make mistakes. I work with technology; I know that is bull. Even if this particular Taco Bell didn't overcharge that doesn't mean that somewhere along the line someone didn't overcharge me (for example, the company that manages their payments). It was still the standard "bring in your bank statement and all the receipts and prove it" line. She could have picked up the phone to find out if I had been overcharged. Instead, she wanted to blame me and make me go half an hour out of my way. Overall, she seemed like she was reluctant to issue a refund, even if they had been at fault. Her attitude was more or less "we can't do anything about it" and she only said the other things as I pushed her to do more because it was clear that she wanted to get off the phone. I probably cussed far more than I should have during this call, but only after she kept implicating that I was a liar and Taco Bell's system and its workers are flawless and don't make mistakes. Businesses shouldn't assume the customer is lying, even if the customer could be at fault. Nor should they imply that their family members are thieves. Even then I don't remember directing a personal insult at the manager; I just insisted that their policies and manner of treatment were bull. She tried to say that my manner of acting didn't "help my case", as if taking people's money is a less serious offense than getting angry at a manager who is constantly berating you, calling you a liar, and insisting your father is a thief. I want to see people keep their cool at that point. I had a similar instance with SDS across town where I thought I was double-charged and realized that I was mistaken and apologized. The difference between that exchange and this exchange, however, was the cashier was courteous and was trying to help me figure out why I had been charged twice. I never came to a point where I had become irrationally angry because the cashier there was never implicating that I was a liar. At this point, it isn't about a measly $5.71. You don't treat customers the way this woman did or insist that they are lying. This Taco Bell has a number of issues, though, and very few of them have been fixed since my last review. I did almost consider bumping them up to three stars after their service improved (although I still had orders messed up occasionally), but this incident alone has made me decide that I am going to quit eating at this place, despite spending several hundred dollars here. In conclusion, she said that they have hundreds of happy customers and do not mind losing my business or getting a one star Yelp review (I made her aware that I was going to write this). According to this logic, Taco Bell customers are expendable. I just hope she enjoys the phone call from her district manager and that something is actually done about this place. read more

The guy working delivery today at 3:23, brown hair, was SO nice. He told me to drive safely and complemented my bracelets and people like that make my day so much better and are too good for this world honestly but yeah... give him a raise for real read more

Y'all I just had a big hair in my food. Make sure u check for hairs unless you wanna be pulling them out of your throat.

Associate name Raven and her manager were nice calm and very helpful with answering all questions from every customer in the line. They both will always give you the best customer service you can imagine of. I wanted people to know that associate name raven and her managers she'd work is appreciated. read more

This location is pretty good. I give it three stars because you get what you expect. Can't really give a fast food restaurant 5 stars. Food is prepared pretty quickly. Dine in and drive through are available. read more

This place is such a sh**show, worst fast food experiences I've ever had. Only reason I ever come back is that it's the only local one. This places employees have cut my visits down by a factor of ten though. This most recent experience while waiting in line 7 groups of people left. read more

Went in at about 11 for lunch. Place was empty, food was typical for taco bell, so pretty good. Staff was friendly and food came fast. My favorite fast food near Miami. read more

The last time I went to this Taco Bell it was horrible. The cashier was rude. The food was sub-par. My Quesarito was 90% wrap and 10% filling. The manager looked like he was 12yrs. old. Probably won't be going back any time soon. read more

I had ordered three taco supremes. The first taco I started to eat had hair in it. Needless to say made me sick and I threw away the rest of my lunch. read more

You know what. This place is bull shit. My girlfriend got food poisoning and her dress ripped so she made me buy her new one. Unless you wanna gain a few lbs, come here. Otherwise don't cross this path and get a girlfriend under 100 lbs. read more