I normally love Taco Bell, especially because I'm pregnant and it's been a craving of mine. But I ordered a chicken taco like I normally do; and this is what I ended up with... needless to say, I am not happy read more

Taco Bell - A small piece of burnt chicken - Fast Food Near Me - Ocala, Florida

the night manager is a rude lady who yells at her employees over stupid things .tells costumers that they shouldn't order bc it was right before the lobby closes and yells more at the employees Food was slow to get because she was upset. read more

Horrible service! I didn't get what I ordered, I asked for 2 number 6 combos, one combo with steak and one with black beans. She said she asked me if the order was correct in the screen, it was correct before we left. I received instead, 3 soft tacos with beef. Even if she said I did order a number 2, WHERES THE STEAK!? I didn't receive a receipt so I couldn't confirm if she rang me up for steak or not. i called back to make a complaint and get a new order but she told me I agreed to what was o n the screen. I am assuming they are used to travelers coming through that won't turn around to fix their orders. To top it off, the black bean chalupas were a mess! $48 WASTED!!!!! If you are traveling through Ocala, please do not stop at this Taco Bell! read more

TOOK FOREVER. We ordered two things and it took a trillion years. The customer service was not well. The food was mid.

Awful customer service!!! Their prices are higher than the other Taco Bell locations and they charge w5 cents for each pack of Verde sauce.

Best drive thru service we've had in awhile, anywhere! Brianna went above and beyond for our family! Thank you Brianna! read more

I pulled up at 11 ,they close at 12. They claimed they did not have enough meat for tacos so they could not do my order. I never experienced that before. beware of this Taco Bell read more

Clean bathrooms, lobby. Great food and friendly staff. The perfect Taco Bell?? They got all my order customizations correct

They charge me extra money for small sour cream and guacamole when I bout 2quesadillas ,ridiculous!

I was in here for 20 mins waiting on my food. Atleast 3 orders were screwed up. I love Taco Bell but this location is awful. Please send someone from corporate to help this place. read more

Everything is fresh and delicious, I've never been to a Taco Bell that's so good! Highly recommended, the staff is friendly and is just awesome read more

Staff was super nice and brought our food to the table and made everything correctly (with lots of modifications). The restaurant and bathroom were super clean. Would definitely go back again. read more

If you're thinking about going to this tacobell don't waste your time or money. They're more then likely to get your order wrong, forget something and be rude when asking them to fix it. This all wouldn't of happened if the lobby would of been opened. Per the state of Florida open dining is available during covid. This is one of the only tacobell locations that I've been to that are closed on the inside... Sunday April 4th around 2:26 me and my fiancé placed two separate mobile orders, they were not busy what so ever, we pulled up to the window and they immediately asked us to pull around, we were okay with that and while we were talking to the lady with no name tag in the photo we said "please don't forget the sauce, most tacobell's do" we wouldn't of said that if the lobby would of been opened because we would of been able to go inside to get some, and or if they didn't send us away before giving us food we could of checked to see if the sauce was in the bag before pulling off.. we ordered two build your own boxes, two medium Baja blast with the box and the fiesta potato for one of the sides. When a gentleman brought our food out we noticed there was no sauce, no drinks, and no spork. I went inside and immediately the lady with no name tag yelled at me "LOBBY CLOSED" so I told her what was going on, I may of raised my voice a little due to the lack of empathy she had towards the situation and instead of asking if there was something wrong with my order or saying in a nice way the lobby was closed she yelled it very rudely. At the time I entered the building the door was unlocked. When I entered the building to get my drinks, sauce and spork I was handed a medium Baja blast and a small freeze. I told the lady with no name tag that this was not what I ordered, she then said it is what I ordered and I again said no it's not. She refused to give me the correct drink, so I then said "okay I'll bring this outside to my fiancé, however I'm sure he'll be coming back in because this is not the drink we ordered." My fiancé went to the door as soon as I handed him the drinks and she gave him the correct one. (Thank you for that, sucks it was a hassle and you could of just gave me the correct one when I explained to you it was wrong) I had two other friends that ordered mobile orders at the same location with us, they as well had really bad service and stuff was missing from their order. While being at that location we witnessed them messing up 3 separate orders. I would like contact from corporate or a owner, I think this lady with no name tag needs training. I will follow up on this until I hear back. Thanks read more

Taco Bell - Rude employee with no name tag - Fast Food Near Me - Ocala, Florida

had the best women ever serve my boyfriend and i in the drive thru, janice is the absolute best and hooked it up with the great drinks!

Honestly, one of the best Taco Bell's I've ever been too. Our family made a pit stop on our way up north and we all agreed. The place was clean and food was made well. read more

DO NOT GO THERE... 20 min to get food. Order was wrong..girl spending whole shift slowly wiping trays while talking and laughing with other staff on drive thru head set. No soap or paper towels in restroom, only 1/2 Of staff are actually working. Many people angry waiting for food.. Need New management and staff ASAP!!! read more

So weird! Their hours are posted on the door but during posted dine in open hours their front door was locked. They should have had a sign or something because we watched multiple customers walk up and try opening the doors. The people working inside just kinda stared at us like we were crazy. read more

This use to be a great place to go and eat great atmosphere as well as people gave a lot of great reviews but today was the worst service and food I've ever had here the line was out around door. Extremely slow getting to the register it took over 5 minutes for the one customer to get a credit card to scan then management was called over and got card to work she kept blaming his card. There was no sporks and when someone ask for some she just kept saying they were there. Never offered to get any finally someone else put some out After a long wait I finally got to order. However the supposed to be $1. New Grande Burrito was a 1.69 there and I was told to order it thru the internet if I wanted the price. I told her why should I wait in line just to order on my phone when I just wanted an advertising price I then went to pay with a TACO BELL GIFT CARD and their card machine refused it and said it was unavailable at this time. I paid for my 2 grande burritos and salad. However beans in salad was hard clump and shell was old tasting as well as extra beans I paid for was missing but when I brought it to isiash's attention I was told he had other orders to take care of the person at the register ask what the problem was but was just being nosy I guess because she went back to ringing up customers. Pictures of what the GRANDE BURRITO LOOKS LIKE AS WELL AS WHAT I ACTUALLY GOT ARE INCLUDED AS WELL AS ADVERTISED PRICE. We had to actually call the store in order to speak to a manager but was told the burrito was full. Let's get your opinion KID FOOD HAS MORE. read more

Taco Bell - Fast Food Near Me - Ocala, Florida

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I don't mind Taco Bell it's just plain Jane menu But this location is worth driving by The food was not very good Lettuce was old Nachos were dry and mostly chips Chips had an odd taste Next time I'll try the one on 466 read more

Stood in front of the cashier for 5 minutes while she did nothing. They weren't busy, but for whatever reason she wouldn't take our order. We left. I would say terrible service but there was no service at all. Very rude read more

Terrible AWFUL CUSTOMER SERVICE!!! Ordered two separate orders thru drive thru, we received first order and were parked for second order and sat and waited 20 minutes!!! (NOT AN EXAGGERATION!!) received the other half of my order finally after going into the restaurant and standing around like a bobble head for 5 minutes before i finally got someone to acknowledge me!!! First order is now soggy and gross and when i went in to ask for a fresh order i was told no!!! BRANDY IS THE WORST MANAGER EVER!!! She was incredibly rude and obviously does not care for her customers... NEVER AGAIN!!!! New management!!!!! read more

Quality of TB: great My crunch wrap was deliciously warm, all substitutions accounted for and my nachos were layered beautifully. Slacking on the potatoes quantity. Generous application of sour cream. Quality of Service: okay Speed of Service: 3/5 They were fairly busy, I applaud them on the quality of food for the amount of people. Would pit stop again. read more

Food was horrible I asked them to not put any sour cream on my Crunchwrap and then motherfuckers did. I asked one thing and one thing only do not expect me to ever go back to this location again read more

The only employee that acknowledged our existence was rude and neglected to serve us, despite us being the only people in line. We waited over five minutes before walking out. Yikes! read more

My experience here wasn't good at all. I arrived around 11:30pm. I believe they were closing within an hour in a half or so, the cashier provided good customer service but wasn't to aware that most of the things weren't been prepared anymore which this is a big negative for me! I understand 30 minutes before but like an hour in a half before that's just insane. We ordered food for like 5 people and you can imagine how long it took. More than 45 minutes to give us our order on top of that once I got home I ordered a chicken sandwich from KFC and I'm guessing they didn't have the whole chicken since they don't really have anything done anymore and they did my sandwich with small pieces of chicken. I felt like I was getting the left overs. read more

Horribly slow service. Incompetent staff. Food not ready. Cold when finally served. Only 2 people in line in front of me and still took forever. Drive past this place and go anywhere else! read more

How are you gonna give Togo orders without silverware? They told me it was all in the dinner box and it was not.. also did not give me the right chicken I ordered. read more

By far the worts Taco Bell KFC I've ever been to. Super super slow taking orders, super duper slow making your order, then when you go to get the packets of sauce they don't have any. BE AWARE THIS IS AN INDEPENDENTLY OWNED TACO BELL!!! The drink station is a mess! read more