I experienced their new AI ordering system and have to admit it works great. It made additions and deletions to my order and my order was correct. The cashier was awesome! Super friendly service and the food was hot, seemed fresh and tasted as expected. read more

The food and the service was so amazing! The lady that gave me my food was so respectful and polite. The ambiance was amazing to.

I don't eat at Taco Bell, but my niece and nephew asked me to get them a Taco Bell. In my opinion this place does not sell junk food only, but it has a junk service too. After I placed my order and asked for ketchup (screenshot attached showing Ketchup $0) the lady behind the microphone said here we don't sell ketchup, I said that's fine no ketchup. After waiting nearly half an hour in line, we got to the window, she said we don't have an order for you, the system threw it out because you asked for ketchup. I told her I already said no ketchup... she said sorry and have a good day, she didn't even offer to place my order at window. What a shame! read more

Taco Bell - Order showing $21.77 and the lady said no order... - Fast Food Near Me - Moss Point, Mississippi

Arrived 6:15 pm. No one at the counter so we had to use the kiosks. Ordered Nacho Fries but they were out! Out of fries at the dinner hour?? My girlfriend paid for large fries but didn't print her receipt. She was refunded for a small fries. Very short staffed so getting a refund was a hassle. Lots of dirty tables. Floor was sticky. Even the food prep area looked dirty. Stay away from this location! read more

Not real impressive. First I hat to se a touch screen to place my order. What happened to the friendly counter service? I requested 2 hot sauce, didn't get them, didn't even get napkins read more

My family and I went into this location ready to eat some Tacobell. After standing at the counter for a good 5 minutes while being looked at by numerous employee, one snapped that if we turned around to the kiosk we could order. We very politely decline. She informed us that was the only way to order. We informed her we would go elsewhere. She actually let us walk out while muttering under her breath. MOSS POINT TACO BELL - DO BETTER. read more

I placed an order for a steak bowl with extra steak and extra cheese. I got home only to discover I had not gotten extra of either item. So frustrating, as I paid for the extra. read more

I have had 5 bad experiences with this taco bell. They should just shut down. Mostly I hear they don't have food. Two days ago I went at 11am and the doors were locked so I went to drive thru and asked why. She said it was because there were only 2 people there. She then continued to list everything they did not have available and it was quite alot. Time before they were out of all the meats. Don't go there. I won't again. I have had it. I go to other taco bell rest. and don't have any problems. I asked about the boxes because they are not on the drive thru window. She said we have a 10d 9d and 5d box but did not say what was in them. I won't go there again. That makes 5 bad experiences there. Not worth the prices anyway. Went to mcdonalds. read more

The one time I went thru this drive thru no one answered. They were supposed to be open, there were cars in the parking lot. I have not been back. read more

It's Taco Bell! You always know what you're getting as far as taste. It is close to the crappy motel I stayed at too

Service is awful. On 2/18/23 at 9pm the entire crew was outside smoking then popped an attitude when one had to go inside to work the drive thru. Left without ordering because of an awful attitude. Horrendous read more

Hours say they're open to 1am on weeknights. Ordered Wednesday eve 7/27 using mobile app at 11:45pm and it went through, told me to go check in and get my food. Pulled into drive thru 5-7min later, told too late, they're closed. Weren't supposed to be closed for another hour. What's the point of business hours if you just open and close whenever the hell you want? Wasted my time. read more

online it says that they're open till two and they're not. I think if you were gonna be open till two actually be open till two.

I came here as a last resort for food on our long trip from one state to another. they got my order done fast and it was good! they did forget one thing tho. read more

I ordered 3 quesadilla meals total. That comes with three tacos. I only received my two crunchy tacos, they didn't give me my soft taco. That was the first red flag, secondly on one of my quesadillas there was barely any meat. On the other there was meat and NO CHEESE on the quesadilla. I will not be coming back to this Taco Bell. read more

Taco Bell - Quesadilla with No Cheese. It's supposed to come with cheese - Fast Food Near Me - Moss Point, Mississippi

A Taco Bell less than 1 mile off the interstate close at 7 PM really? I am used to pulling into a Taco Bell at 3 AM and still getting served. This Taco Bell still screws up your orders anyway. read more

I have been here not 1 but 2 days in a row. Day day 1: Yesterday waiting 30 + minutes inside. Just to get our order started NOT finished and then the girl walked away because someone called her. She didn't come back!!!!!!! Left & went to McDonalds. Going to give them a second chance we really just wanted Taco Bell. Day 2: walk in no one to be seen. Someone pops up. As walking away from me states "were out of taco beef " it's going to be 30 or more minutes. And turns around and looks at me. Left & went to Wendy's Taco bell after a ball tournament is just what we do. And I've yet to be able to do this !!!!! read more

This is the absolute worst experience I've ever had with any company ever! I was sitting in the drive-through waiting till 10 AM for them to open and they simply told us that they were frying stuff up still and not open yet. Then they followed with if we were really hungry we were more than welcome to wait. When I called to get a number for corporate they hung up the phone on me and disconnected their phone lines they are still disconnected two hours later! I left a complaint with corporate and they said they will be fixing the issue so we'll see... read more

Had the worst service I have ever seen. The burrito was not wrapped at all which made the cheese get on everything and the meat in the food was freezing cold. Will not be going back to this location. They need to train their employees better. Want to put zero stars. read more

Taco Bell - 5 layer burrito - Fast Food Near Me - Moss Point, Mississippi

This taco bell location just opened up a few weeks ago. I ordered a taco bell grande at drive thru. The wait wasn't long and the food is hot and fresh. They give you a good amount of toppings too, unlike the location in pascagoula. Hope they keep up with the flow! read more

Taco Bell - Taco bell grande beef - Fast Food Near Me - Moss Point, Mississippi

I ordered through the app. I ask the lady at the window if she could fill my cup all the way up because they only filled it a 3rd of the way up. Then they give me the bag and it looked kind of small so I asked if everything was in the bag. The checked it and said yes with an attitude. I get home and 2 of my items were missing. I have called them over 15 times and no one will answer the phone. read more

Went late night to get tacos, no one was in line, literally received cold food that I paid for. !

I have been in line with my girlfriend for 30 minutes..no one has come to the window to let us know how much longer we will have to wait. The shitty thing is we already payed.. I have never been treated like such swine in my life. I will never come back to this blowjob factory called: Taco Bell. read more

Today was literally the best service I had ever received here. Having gone through the drive-thru, I was promptly greeted. Once confirming the order screen was correct, I pulled ahead. Upon reaching the window, the CSR explained the drink I requested was not available and quickly asked what substitution I'd like. Unlike former visits, I didn't have to ask for a straw or napkins! My food was fresh and hot! Thanks! read more

This Taco Bell has HORRIBLE service. I've delayed writing this review in hopes of not being so emotional in my choice of words (yes, it was THAT bad!). I visited in December with my kids and chose to go through the drive-thru. When trying to place the order, I was asking each of my teens what they wanted, then asked the employee questions such as what comes on each order. The employee gave very little details and help, and she could barely be heard through the speaker. So, as I kept asking each person what they wanted, they were unsure, still wondering what different choices came with, such as number of tacos, or if it had sour cream, etc. After just a couple of minutes of this, the employee told me to hurry because I was holding up the drive thru. At this point, there was 2 cars in front of me and one just arriving behind me, which I pointed out to the employee. We continued trying to decide what we wanted for a bit, and trying to get clarification on the menu from the employee. Then she told me again that she needed me to order or go because I was holding up her line. Again, I pointed out that there were cars in front of me, that I wasn't holding anyone up because the line wasn't moving and that I couldn't move forward. Because of the employee's lack of help and customer service and her impatience, my kids were becoming anxious and feeling hurried and pressured. They became more focused on their being unable to please the employee and decide fast enough to make her happy, which actually kept them from thinking about the menu and what they wanted to order. The lady kept saying that "she wasn't trying to be rude, but.... she needed me to order or get out of line because we were holding up the drive thru." That alone to me is rude. When you say you're not trying to be rude, yes, you're being rude. All of this happened in probably 5 minutes or less. Had she been more enlightening with help with the menu, and had she spoken up clearly so that we could have heard what she did say so that we didn't have to ask her to repeat everything she said multiple times, and had she avoided the nonessential chat regarding our need to order, we might could have actually ordered much faster. Finally, after about her 4th or 5th time telling me that she wasn't trying to be rude "but", I snapped and decided that Taco Bell had lost my business... FOREVER! So, I pulled up to the vehicle in front of me and sat and waited a good 15 minutes for them to get their order and move out of the way so that I could leave. The way that their drive thru is made, once you're in line, you're stuck. There's no pavement or area to drive around the line, and a car was behind me, preventing me from backing out. Of course, she knew this, which makes me wonder where she thought I could go in order to get out of her precious line. Yet, it was perfectly acceptable to her that my family had to wait another 15 minutes for them to fill the orders in front of us, rather than asking them to pull up and carry their order to their car when it was ready, like McDonald's and other places will do. About a year earlier, we went inside the restaurant to eat and it was unusually packed. My kids really wanted Taco Bell, so we stayed. I remember that it took about 10-15 minutes that day just to get thru the line to order. Because of that wait, and the volume of people in the restaurant, I asked the lady how long the wait would be, to which she replied she didn't know, but it shouldn't be too long. After waiting almost an hour and the dining room being about half as full, our food finally came to us. I asked the employee WHY it took so long, to which he grinned and shrugged his shoulders and simply said, "I don't know." Really? With that in mind as I sat in the drive thru recently, I've decided that we can go to a family "sit down" restaurant, such as San Miguel's or Coco Loco and each just as fast, if not faster, and have much better food and service for the same amount of money. Taco Bell has forever lost my business. My teenagers are disappointed and have asked me several times since this if we would ever visit another Taco Bell location. I haven't decided how to answer that yet. I think that if the main corporation finds this behavior acceptable, then why would I want to do business with any of their locations. Needless to say, McDonald's got our business once we finally got out of that horrible Taco Bell drive thru. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time! read more

Server was extremely rude and had a terrible attitude. Also lobby was closed 3 hrs earlier than posted.

Ordered crispy tacos fresco style to go......got home and the tacos were bean.....where's the beef! Not a happy camper since its a good 35 miles from home....bummer! read more

Terrible service! Went there two days in one week. First time we went through drive thru and it took 30 mins to get my food. Second time I went in to order To go and took nearly 45 mins! This is ridiculous there is no reason a fast food restaurant takes longer than it would to sit down at a nice restaurant to eat! Especially when you order food that just needs to be slapped together and has already been cooked! Needs better management!!!!!! read more

This is the worst Taco Bell I have ever been to. I waited thirty minutes in the drive-through line. When I finally got to the window, a young girl was there and two of her random friends were behind her. All she did was laugh, never said sorry about the wait, or anything. She was completely rude. I told her that it took a long time and she said a rude comment and closed the window and proceeded to get on her cellphone. When she finally handed me my food she was still being rude. I called up there to speak to the manager and the same girl answered and I kindly said, "Can I speak to the manager?." And she said, " About what? Can you call back later?" And I said, "No, I would like to speak with them now." I have never been to such an unproffesional place in my life. I definitely do not recommend coming here. read more