This has been a horrible experience, we have 2 mobile orders and the stupid ai didn't work. Then we go into the Taco Bell and the workers ignore us and another customer. There's no bell to ring, so I have to shout to get their attention. Then to find out they don't have NACHO FRIES. No hate to the workers, they were working really hard, they are just under staffed. One had a horrible attitude. Then we hear some people in the bathroom not doing good stuff. To be frank, Taco Bell smelled like weed. I'll come back but I will raise hell if I get treated like this again. read more

I love Taco Bell but skip this one, they forgot to my quesadilla and completely ignored me when I asked for my drink cup after ordering at the kiosk. read more

I went to the drive thru and apparently they have ran out of nacho fries and I did not know that. They also did not have a bunch of drinks on the menu and only had Pepsi and were rude when they couldn't hear us through the AI speaker. I messaged one of the girls that worked there to be goofy and tell her they needed to refill them drinks and nacho fries...and she rudely gave me a message saying don't come back then and got her coworker who was also at the window with her to message me and say racist comments ALL WHILE AT WORK it just shows how lovely there service isn't. read more

service here is disgusting, almost as bad as their food. not only did i get yelled at the speaker , she had a attitude when i told her i wanted only meat and cheese on a taco she said " I KNOW". then she didn't wanna give us our second drink cuz she didn't " hear" it. the name on the receipt is sinegal c. i came here while driving thru town , and next time i come thru i willl not be returning. this place is the epitome of trash. do not recommend read more

Taco Bell - soggy taco , they gave us. - Fast Food Near Me - Jennings, Louisiana

Came in to have lunch at this tacobell while going to Lake Charles. The employees did not greeted or say anything. First words were "what you want". The employee had an attitude. Such a bad attitude. Also being a vegetarian some of the tacobell charge you when you sub meat to beans. That policy I never understood. So what we do is get the meat on side and beans on our food. Such a waste of food and money and container. That plate of meat is going in garbage. Also the bathroom soap dispenser was broken. Pic attached. However, we spoke to the Manager of this location and she was very understanding and explained the situation. She will also retrain the employees on their attitude. She also refunded our money, which we did not ask for. That was nice of her. The food was good. Thank you read more

i made an order here and when I called to let them know that they got my order wrong and that they didn't give me all my food the worker hung up in my face I called back and I get no answer I do not recommend this restaurant read more

Worst Taco Bell experience EVER. Extremely rude from the beginning. Gave us wrong food. Told them we were missing over half our order. Handed me another bag that was still missing items. Opened up the tacos and they were all wrong. Quesadilla was completely torn apart and thrown in the bag. No napkins. No receipt. Rude employees. Food tasted terrible. Employees here don't give a crap about their job or the customers. Check your order before you pull away! read more

rudest staff I've encountered. order came out wrong and the one who seemed to be in charge yelled that I didn't order no creamy jalapeño sauce but their receipt never came through so I was unable to prove her wrong. also asked for ice because the machine in the lobby was not working. she looked at my big cup and gave me half of the smallest soda cup of ice and basically threw it at me and rolled her eyes. horrible service. do. not. recommend. read more

Trash!! If your order isn't wrong at this location... go out and buy a lottery ticket immediately, because it's your LUCKY DAY! Nasty food, nasty attitudes and if they don't feel like making your food they lie and say that they are out just so they don't have to serve you. Oh and what's so annoying is, you get 15 min down road to your home to find none of the stuff you ordered. Then u call to complain and she says "well are u gunna come back" ?! Not a sorry not a we apologize... nothing. Nasty attitudes! read more

How in the world did I get a $5.00 steak nachos box and it's advertised to have 2x the steak. I sifted through the chips and have located like 5 pieces of steak. Don't let the beans confuse you!! Can I get my money back now? read more

Taco Bell - Fast Food Near Me - Jennings, Louisiana

If I could give a one star I would. No soap in bathroom. I told the personnel. Nothing done. They did not give me my drink order. I have to ask for it. My order missing a taco. They made me another one with only half the portion size of the first. None of the sodas has syrup in the machine. Only carbonated water cane out. No one fixed it. Manager said they were completely out. No napkins in the dispenser of the main dining area. I had to ask for napkins and they handed me two and never refilled the dispenser. We arrived to this facility on a Sunday at 11:30 am. Clearly they were not ready for a lunch crowd of 6 people. Other customers in the facility were not happy. Poor management. Lack of teamwork by the rest of the personnel. No one took ownership of their job. read more

Last time here they were letting truck drivers order food at the door...was just told I couldn't order....truckers do not eat here...they don't honor truckers read more

I stop here from time to time and it's seems to be getting worse 50% of the fountain drinks were out so I was left with some nasty drink which I ended up just throwing away Food is cold read more

Standard Taco Bell, the food has always been good at this location, but the cleanliness varies greatly. read more

Taco Bell - Fast Food Near Me - Jennings, Louisiana

Today made the third time in less than a month that our order was not only missing at least one item but also the things we did receive were wrong. When calling the Manager, she let us know very quickly that she was working on fixing things and if we wanted to drive the 20 minutes back in to town she would make our missing items for us. A nice gesture, but who is going to drive another 20 minutes back for the little bit of correct food given to us to be cold and soggy while we wait for the missing items. We have given many visits to this facility hoping things would get better but they just seem to get a little worse everytime. read more

The last few times I have been there through the drive threw they have forgotten half of our order.. to me this is stealing from the customer. And after getting home the food looks like slop.. Worst Taco Bell in history read more

No soap in the women's restroom, took 15 min for my order with only one other customer in the restaurant and no one in the drive thru. Only one person working the kitchen and 3 people at the register. Absolutely unacceptable, keep driving don't stop here. read more

We arrived here late at night, pulling up to the familiar bell logo with a mixture of apprehension and regret. Looking to spend some time out of our vehicle after a bizarre journey through Texas we were expecting the usual Taco Bell experience, but oh, how we misjudged! As we entered one of the employees was mopping (thoroughly) and all the chairs were placed atop the tables. We asked if they were still serving and we were assured we could sit and lay our burden down, the employee took the time to arrange a table for us as we ordered our feast from another cordial employee. The food was as consistent and filling as Taco Bell ever is but it is truly the customer/server rapport that made this the best and most positively memorable fast food experience we've ever had! When we were leaving we made sure to chime the bell for a job expertly done, and one of the employees took the bell off the wall and proceeded to ring it like a town crier around the spotless restaurant. Perfect ending to an incredible dining experience! God bless exit 34 Taco Bell read more

Just went in to get a large Dr. Pepper and the guy after me got one too. He tasted it and noticed it was out. He told the employee and she told someone in the back and after asking 3 X, they said they didn't have any more. Another lady asked for a fork for her taco salad, they were out of forks too. It was hard to get anyone to come to the counter to help you. I wouldn't recommend going there. read more

Stopped here on my trip back home. First of all the girl who took my order was not pleasant and all. When I got to the window she said nothing but my total, I handed her a $10 when she gave my money back she dropped my change on the ground because she was too busy laughing and being childish with her coworkers, she never said sorry or anything... when I got my burrito it was 1/2 the size a grilled stuffed burrito should be... it was with chicken and the chicken was so hard and dark it was next to impossible to chew, the rice was mushy and looked like slop, barely any beans, there was zero sour cream on it when I paid for extra... I go through Jennings about once every other month... and I would rather eat McDonald's from the ground than stop at this Taco Bell again. Seriously disappointed! I would give NO STARS but I can't figure out how. read more

We stopped here and ordered a Mexican pizza and it was so stale u could tell it was fried days earlier and when I told them the manager showed me an attitude and made me another one which was again stale and when I asked for my money back the manager gave me an attitude again instead of saying sorry read more

I have never gotten a correct order from here. Tonight was the last shot. I ordered two chicken quesadillas, and a mango tea. I got two tiny tortillas with chicken and cheese, and a water. The tortillas weren't even pressed and warmed. Cold, unmelted cheese and water. Save your money, there's an amazing Wendy's right down the street. Much better food and nicer people. read more

My husband and I stopped here while passing through. We didn't eat here because there was no soap in the men's room. Makes you question how the employees wash their hands after they use it. And clearly they don't check the bathroom every thirty minutes like the sign on the bathroom door says. Just disgusting. read more

It's your typical fast food meal. You get what you pay for. Place is pretty nice and clean restrooms which is always a plus!

Literally the worst location I've ever been to. The kitchen is open so you could see the employees making the food. They don't change their gloves at all. I stood there and watched him make all the orders before mine (5-6 orders) and he did not change his gloves once. He even picked something off the floor and threw it away and STILL did not change his gloves. We got our orders and the food was barely warm. My cheese quesadilla's cheese was not melted AT ALL! read more

Place looks brand new and was clean, but food was disappointing. The rice in the taco salad was uncooked and crunchy. People friendly, but can't take instructions. Asked for sour cream on side for all three taco salads, but received it in the salad. They were out of taco meat, but that didn't matter to our party since we ordered taco salad wo meat (vegetarian). read more

Locals were so excited so the long overdue remodel of the doghouse that was our Taco Bell. So while the appearance has been freshened up it remains kinda hard to call it "taco" bell since they are regularly out of ingredients to make even the most basic food items. I say this with assurance as we live in this community and have tried to be patient in frequenting this location. I will also provide fair warning that the employees are quite complacent in their duties, which includes cleaning and sanitation (hint). If you want to witness a true testimonial to poor management stop on by and order the "shelless" taco or the beanless burrito...or the cheeseless just about anything. My advice is to skip this place unless it's just cheap gas you're after. read more