I consider myself a Taco Bell connoisseur, and this has *consistently* been the worst Taco Bell I've ever been to. Just to give you some background, I'm from California and have been to almost every Taco Bell in Cali (including the Cantinas). I'm an OG rewards member and am the highest level. I also worked for Taco Bell when I was 19. My first review of this Taco Bell was actually on another platform (Google) over a month ago. I explained how my order was wrong, the beef was the incorrect color, and my Crunchwrap was ridiculously skimpy. After writing this review, I decided to give this location several chances to redeem themselves, and each has been worse than the last. On three separate occasions, they've straight up ripped me off by completely leaving out the main ingredient, whether it was meat or beans. On one occasion, they left the beef out of a Chalupa. On another, they left the black beans out of a Gordita. On another occasion, they left the potatoes out of an item for which potatoes were the main protein. Three times is way too many to have accidentally forgotten the protein. Since I worked for Taco Bell as a teen, I know the manager gets bonuses for ingredient surpluses. I very highly suspect that the manager at this location has directed staff to routinely leave out the protein in order to make their food usage look low, so that they get bigger bonus checks. I also strongly suspect that this Taco Bell intentionally retaliates against people who write bad reviews, which is a horrible and immature business practice which always leads to a loss in revenue. Instead of trying to do better, they've messed up every order I've put in through the app. After I complained about my $7 Luxe box, they seem to have removed it from their menu by marking it as unavailable. I'm still able to order it from other locations, but not theirs. Last time I came in, I ordered the loaded beef nachos, sub potatoes for beef. There was no beef or potatoes. There were ten chips that didn't even cover the bottom of the tray. The tray was not even 25% full. These mistakes cost the business money since I ended up complaining and getting free items. I'll be redeeming them at a different location, though. This Taco Bell is so bad that I literally went to McDonald's for the first time in over a year and Dairy Queen for the first time in many years-- they literally drove me away to their nearby competitors. The Taco Bell corporation needs to take a serious look into what is going on with the management at this location and consider closing the store until it's staffed by at least one person who isn't constantly harming Taco Bell's reputation. read more

It's supposed to come with Guacamole, you call that Guacamole? That's smaller than a quarter. If you are going to rip people off. Not worth buying this. 5.99 with no Guacamole when it's supposed to come with it, is a rip off. read more

Taco Bell - Steak and Guac nacho fries. - Fast Food Near Me - Hood River, Oregon

I get off work at 1:00 a.m. One of the only places that are still open, or at least should be, at least on the weekends. Twice now though I've come here to find that they've closed early with no warning even after making a mobile order. Just to told that I just have to get a refund. read more

Food was hot and great. The staff was very friendly and helpful with me. Trying to figure out what to order with the new menu items. Service was five stars. Store ambience was clean and bathroom was spotless. read more

Personally, I've never encountered a vegetarian Cheesy Gordita Crunch before, and let me tell you - ITS AWFUL. Staff was friendly, but maybe it was because they knew they only put lettuce and cheese in my taco. Shameful. read more

Taco Bell - Fast Food Near Me - Hood River, Oregon

This place was terrible. They forgot my cheese to my cold nacho fries crunch wrap, barely had meat on. It didn't have any drinks and said I need to leave when I came back around and asked them to fix it. Absolutely terrible Taco Bell never come here. Tell your freinds read more

No nacho fries I would give zero stars if I could they are very slow not only at service but in the head

Said they were out of the Baja blast then we see them making the for the person behind us. Then we ask for them and they make us some. We asked for straws and they say the don't have any, so we asked for spoons and they say they don't have any of those either. Guys behind us come out with straws and spoons, didn't make are burritos right asked for a remake and they never did. Horrible service! read more

It seem Taco Bell has changed most of their items with beef to beef flavored rice. Does not taste as good and is a poor substitute for diabetics. read more

Taco Bell is Taco Bell and sometimes you just crave it. In Hood River for the night and stopped to grab something to take to where we are staying. I am giving 5 stars thanks to the exceptional customer service and friendliness and our correct order and the fact they let us use their restroom even though the lobby is closed, much needed after a long drive. read more

Husband loves their tacos. He goes there when he has lunch on his own. A good quick stop.

Non-existent customer service. When you try to get service all you get is attitude and pointed towards the kiosks. You ask for a manager you get called a B;t€h. Even in the drive thru you get attitude for trying to order. We have a large family and get attitude every time we try to order for our whole family. Our kids love Taco Bell food. But due to the horrible service we try not to go here. read more

This is the worst place in hood river. The amount of issues and lack of professionalism is ridiculous. They have wait times that have been 45 min plus and you are stuck in a drive thru with no way out. If you ask or complain they will shut the window. They lock the doors at all times. They don't have consistent hours. If the employees are over it they will just stop responding to the drive thru kiosk during business hours. This location honestly needs to be closed by corporate. It's appalling. read more

Sooo we were only "snack hungry" when dinner rolled around and quite possibly feeling like we had eaten (and spent) our weight in food for a day in Portland. Taco Bell to the rescue. It was a short and sweet order- nothing crazy. The line at this spot moved superrr slow during our visit. Personal pet peeve- when they ask if you need sauce and you say one packet and they throw five packets into the bag even when you only have one taco. Such a waste :( read more

The lobby is finally open but nobody that works here cares. The lobby is gross. Dirty tables, the drink area is sticky and liquid everywhere. The girl at the counter took her sweet time doing who knows what I'm the back. Everytime we come here it's terrible service. Hard to support local business when it's bad business. read more

Having read bad reviews, I was very hesitant on going here. However it literally is next door to where we were staying and we wanted just a quick bite after having been to numerous restaurants. We walked in and the establishment was empty. We were greeted promptly and with a smile. The menu is the predictable Taco Bell fare. We ordered (2) 5$ boxes, and a 7layer burrito. It came quickly and the order was correct. Visiting from Hawaii, we swear the ingredients tasted fresher. I know my burrito was not sloppily made like in Hawaii (although I hardly go to Taco Bell). Everything came out hot as well. The restaurant was super clean as well. I don't understand how the reviews for drive-thru would be so long as there were no patrons when we came there were at least 3 staff. I finally saw someone come thru the drive thru and they received their order fairly quickly. read more

We order at drive up and asked for extra sauce. Got our order and went home. Got home and noticed that they gave us someone else's order that suppose to be a Door Dash. We live 20 minutes away so it wasn't worth driving back. Another bad thing is our order was $4 more than this one. read more

The employees do not want to interact with customers at all. You cannot order from a person or pay with cash. If you need something after your order has been placed on the counter, you get an eye roll and sigh for having to come to the counter to actually hand you the cup for the drink you already paid for. A little bit of customer service training would go a long way. read more

Justin won't stop hitting Blake. WTF?!? He's had a rough night. Also, this shuttle driver keeps playing Christian music! Where is Brice?!? read more

Taco Bell - Sandwich from Taco Bell - Fast Food Near Me - Hood River, Oregon

False advertising! their website and google says they are open till 12 am but that is a lie. There are very few options as it is in Hood River, when you work nights and are hungry around 11 it would be nice to have some place open to grab a quick bite. Going to google to see what is open at this time and it says closing at 12 but it aint actually open is frustrating and a waste gas when you drive to see it isnt open. update it or just take down the hours completely!!! read more

Staff and owner doesn't care about customers. Lobby and eating area very cold and even employees will admit it is, but they say it's hot in cook area is why they keep it so cold. We need knew operator or manager or both. Very poor service. read more

They we're supposed to be open until 10:00 tonight. I went through the drive-thru at 08:40 and a guy chimes up through the loud speaker stating, "sorry, we're closed", but doesn't give a reason. Terrible. read more

just came in and witness Lacey the manager hold a $100 dollar bill with the gloves she was using to make the food and then proceed to use that same glove to finish the burrito. I confronted her to change her glove but still used the burrito that was touched by a dirty glove. Extremely disgusting especially when we are in a pandemic. Please be more respectful of other people's food especially if you have customers watching. read more

Food was OK at best. The real kicker was the lack of cleanliness. I came in at 8pm on a Sunday. There was one table occupied and not a single clean table. Trash stacked on the floors. Trash bins overflowing. The two cans near the main entrance were nothing compared to the far trash can. Disgusting. read more

Taco Bell - Overflowing trash! - Fast Food Near Me - Hood River, Oregon

We waited in line for over 10 mins to order then another 20 mins to even get up to window. What an absolute joke...will never ever stop here again. Plus the food was terrible!!! read more

This girl name Jazlynn is what she called her self I went in approximately at 7:55 PM and I asked for hot sauce and they refuse to give it to me I will make sure that this location pays for what they did in the disrespect I'm reporting you I'm reporting them to the business bureau and they will see this affect them in the for seeable future I literally spent money and got none she said I have to go back around I order to get sauce because they took too long they are unprofessional and I recommend getting fast food anywhere else they look like they would spit in your food by the way I asked for the reason why I had to get back in line for sauce when I wasn't ordering an item read more

worst service ever. they don't care about their jobs and it's clear but they also don't even get the order right. that wasn't even that part that upset me. i got a party pack for my family and stuff for the people in the car and it was all fridge cold. just terrible. this isn't the first time either but definitely the last. read more

Missing items. when asked where they were was assured they were all there. dining room closed so only choice would be to wait 20+ mins in drive through line. I didn't have the time and so had to go without food as I didn't have time to make multiple stops. The most annoying part is that I asked where the other box meal was- and was told it was in the bag. Zero stars for this store. I'll wait to stop at the Dallas next time through this area. Don't stop here. read more

I can't believe that 200 cheesy gordita crunches would take this long to make. It's been 1.5 hours.

Absolutely terrible Taco Bell with toddlers for employees. Drive thru couldn't fit a van through it so we called and got hung up on by a bratty sounding girl and when we attempted to walk through the drive thru they laughed in our face like it's some sort of joke. Pretty bold to treat people this way and mock them when we were nothing but kind and polite. read more

Food quality is ok and no complaints! But now we HAVE to use the kiosk ordering only and it's a big impersonal hassle. We live in a day and age of electronics everywhere. We like Taco Bell in hood river because of the ability to order with a human. It's takes us 10 min just to use the machine and no paper receipt. Brong back the front desk person!!!! read more

May 30, 2021 - Stayed at hotel next door. Walked over to get a quick bite, but they were only serving drive-thru. They lost a customer.

Jed, the manager was horribly rude. The disrespect he showed us was unbelievable. Rushing us in the drive through, horrible customer service, missing an order is Unexpectable. Even the employees were embarrassed by his behavior, get some better customer service. If you can't eloquently explain your rules, get a different job, Jed. This is An embarssment to HR. I'm a local and you are an embarrassment to workers and locals with your horrible customer service. read more

Used to be great service and great food but Everytime we go now they give us wrong items and sauce .lately we told them that their mango tea is super watery now 2 months gone by and it still watery. This time got wrong reciept too read more

We would have settled for something else but this was a quick option. We wanted to get take out at the drive-through but we saw a line building up so I went inside while bf waited in the car. I placed my order and thought it would be quick but it ended up taking awhile and they forgot someone else's order ahead of me. Anyway, we got our chalupa and soft taco and they tasted normal, lacking meat, I thought. As I was getting some sauce from the condiments area, the floor was somehow sticky, with something that was spilt earlier on, I guess. It was gross! Even other diners were making fun that the floor was sticky and they should get the hell outta there. We noticed some of the tables were not wiped down so I guess they were under-staffed. Overall, an ok experience despite the sticky floor and slow service. It's a Taco Bell, after all. read more

S-l-o-w... It's definitely not fast for fast food. We stopped during happy hour & it's having a rough time keeping up. Other than that they have a soda selection I enjoyed. The bathroom is a little dirty. Single bathrooms & does not have a changing table for a baby. They are looking for a new Manager, so hopefully that will help. read more

When I arrived at the drive through my husband ordered a case (crunch wrap supreme) that's his grumpy snack. THER was hot Sauces!

Been to a lot of Taco Bell's as it is my favorite fast food to get on the road, but the HR Taco Bell delivers the best crunchwrap supreme of them all. Great crew and clean restaurant. read more

I'd give it one star if I could. My food was cold and they messed my order up big time. People were rude especially the dude at the window. Worse Taco Bell every read more

Taco Bell is one of my favorite restaurants but here's the thing.... when I order chips and cheese with my meal, the cup with cheese is only filled less than half way and I have a lot more cups than cheese. So please, put more cheese. read more