I ordered from this location from DoorDash ... first of all my food came to the house in a bag that ripped when I picked it up off the porch . Second it was missing two of the food items ... third by quesadilla looked beyond burnt ... and Mexican pizza was all over the box .... This is what u call needing new management !.... U should never let anything leave ur store in this condition . This is inedible and was not worth the money paid . I see now why this location has a low rating . read more

Taco Bell - Cantina Cantina Chicken Quesadilla - Fast Food Near Me - Gilbert, Arizona

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In the morning/afternoon it's not bad, but as soon as night crew begins it's consistently bad quality and HORRIBLE service. Specifically one guy who is typically running drive thru seems to hate his job, and when he is there the cooks seem not to care if they serve customers potato's that are so old they are inedible, or care about making what you actually ordered properly. Had a cold nacho fry and so I came back and asked for a fresh one, and he literally scoffed and sighed at me before reluctantly agreeing to make me new ones. Come on dude. read more

Well I can see why this place has a 1.6 rating. Christ almighty....this is the SLOWEST and WORST Taco Bell ever. And I am positive corporate doesn't give two shits about this. All I can say is that fast food ain't rocket science. Figure it out Taco Bell....figure it out. read more

I was craving a chicken quesadilla and when I opened the food, the quesadilla was not cut at all and felt like there was no chicken in it. This is what I got. The customer service is always bad as well. Too bad this is the closest Taco Bell to me. This is embarrassing. read more

Taco Bell - Chicken Quesadilla - Fast Food Near Me - Gilbert, Arizona

Located on the NW corner of Chandler Heights and Higley, a little more West off the corner. Its a standard Taco Bell. We stopped in for some drinks after a hike at Dynamite Trail. We got the Watermelon lemonade freeze and Dragon Paradise Sparkling Iced Tea (see photos). The price difference from Small to Large is only about 0.20 to 0.30 so might as well go large. read more

Taco Bell - Dragonfruit sparkling iced tea - Fast Food Near Me - Gilbert, Arizona

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Slow service, workers seemed high out of their minds. While inside, a man said he placed an order prior to arriving and had been waiting a long time. My friends and I arrived after he was there and two of our orders came out before his. Eventually the guy canceled his order and left after waiting too long. I watched the workers touching screens with gloves on and not switching gloves, god knows what has touched the screens and the last time they have been cleaned. Only one worker was on top of anything and seemed like he was trying to run the whole place. Very inconsistent, and we waited an awful long time for such small food. Overall the restaurant was cleanly, outside of the service. read more

First off, I was greeted at the drive through with a "hello". Not disrespectful but definitely odd. The communication for a drive through should be very easy and simple but this was not, she almost seemed confused and had no clue how to talk to people. After that interaction me, as well as about 5 other cars were waiting in line for 15 minutes. I understand you may get backed up but a 15 minute wait in a taco bell drive through seems ridiculous. Thirdly, when we got our food the workers did not acknowledge the backup. It would be nice for them to at least show they understand. The baja blast freeze I got was not filled up all the way either. The picture has melted a bit but it was about an inch unfilled. Just seems very low-quality service especially when I have respect. read more

Taco Bell - Unfilled MTN DEW Baja Blast Freeze - Fast Food Near Me - Gilbert, Arizona

Consistently terrible it's almost impressive how they're still up for business. I've never one had a good experience here. Foods always insanely terrible compared to ANY other Taco Bell. Save your money and don't go here. The people are very sweet and kind though when taking orders they just seem to forget things a lot. The ambiance has been upgraded on the inside but the outside parking lot and drive thru are a mess. read more

WORST TACO BELL IVE EVER BEEN TOO. Customer service is absolutely horrible. They always put the crunchiest rice in every burrito and cut the portions in half. I've been numerous times and never once had a positive experience with the terrible quality of food and terrible employee interactions. AND I LOVE TACO BELL. Never eat at this location. read more

Ordered supreme soft tacos and received regular, not busy. Rude cashier to boot. Spent 45$ always have a bad experience at this location.

Jessica is the best!!! She was the lady in the drive thru this day and she was friendly, repeated the order back for confirmation and she was fast! We had Mexican pizzas which were freshly made and made just like we like em!!! Plenty of parking! Tons of police in the area which I see more often in this area than in any other areas and easy to locate. Safe location in other words! Definitely stopping here again, since they are one of the few who actually have Mexican pizzas on hand. read more

Me and my stepmom went through the drive thru just to grab our food. The girl at the window, I went to high school with and she has threatened me multiple times with blackmailing me somehow and has overall just always been a bitch to me and anyone else who doesn't agree with her. Well she closes the window and is literally motioning towards me talking to a coworker so I know she's talking about me. Well, when we got home we were missing half our order and everything was made very shitty. So don't come here. Even if it was just coincidence they don't know how to properly do their job. They will fuck up your order in any way possible. read more

I went to this location on the 28th of May and got the #1. The tacos were not even half full, the girl at the window said nothing and just took my payment and gave me my food. I went again on the next Sunday) as I was passing by again and this time the gentleman that took my order was very nice BUT my tacos were not even 1/4 full of the 3 ingredients that come in them. The same girl was at the window and didn't talk. This location is poorly ran and I will go to the one on Power next time I am on my way to QC. Such a shame. read more

Taco Bell - Fast Food Near Me - Gilbert, Arizona

Even though the ordering system has been upgraded and the environment of the restaurant has gone better, the customer service is still lacking. My order missed out two drinks including a freeze, like how do they not know what the order is? And this girl at the front desk asking me do you know what freeze was it? Like what? read more

I wouldn't even give this place a 1 star the tacos we ordered were left out so long they stuck to the paper, the chalupa bread was so hard felt like my teeth were going to break from how stale it was my entire food ordered was really terrible none of the cheese melted. As soon as we pulled up to the drive through window one of the male workers was sitting on the counter by the register on his phone highly recommend driving the distance to a different location! read more

Taco Bell - Beans are super cold - Fast Food Near Me - Gilbert, Arizona

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The soda fountain looks like it hasn't been cleaned in weeks found mold in the Baja blast

What can l say it's at best a poorly executed attempt at Mexican FAST Food that is Absolutely Not Fast when you do get your food it's most times Not Fresh nor what you ordered My visit Really contained All th Negative aspects of a Poorly Prepared and Almost Tasteless meal My Burrito was absolutely uniquely cold Not even Warm and extremely greasy the beans in just a few minutes had soaked through the tortilla the Dorito Los Tacos were NOT as ordered NO Dorito shell no sour cream 3 pieces of Tomato and VERY little meat filling l returned them and with No Apologies they replaced them the Only Redemption was the Place was Very Clean and the Mango drink was Perfect the only Sense of Flavor came from the Sauce that was available Wake Up the Bell and go back to what got you here read more

Got a box from here and Someone took a bite out of my food this is unbelievable. My wife and I were absolutely MIND BLOWN when we saw there was a whole bite taken out of our food. This is against the health department standards and will be sure to hear of this. We will never ever EVER be back. read more

Taco Bell - Got a chalupa from this place and it came with a bite taken out of it - Fast Food Near Me - Gilbert, Arizona

when the snotty cashier tells you that breakfast has been "all taken care of" at exactly 11 am when you've been in line since 10:54, you can enjoy excellent service from the restaurant next door, The Morning Kick. breakfast burritos, breakfast tacos, and more! read more

Service was extremely slow. I had 5 cars behind me and had been waiting for at least 15 minutes for food to look over and your employees sitting on her phone with gloves on. Hopefully she wasn't touching food after handling her cell phone and after I got food turns out it was messed up. Maybe if she got off her phone it would've been right or faster. Honestly it's just straight up unprofessional. Super disappointed read more

Taco Bell - Employee on her phone. - Fast Food Near Me - Gilbert, Arizona

My disappointment is immeasurable and my day is ruined. I got this quesalupa. I thought it was going to look and taste different but it was just a chalupa with a wet tortilla slapped on it. I wouldn't recommend the quesalupa to anybody. read more

Taco Bell - Quesalupa - Fast Food Near Me - Gilbert, Arizona

Extremely slow drive through. Worst Mexican pizza and tacos I've ever had. After waiting for 30 mins with no other cars in the drive thru I still wasn't given my soda. This is the 3rd time something like this has happened. Not sure how this place could still be in business. read more

I will always have a place in my heart for the bell. The service here is ok. They are generally friendly. The portions of beans and other ingredients seem to be shrinking though. read more

The last few times I've been to this location the tortillas and chips have both tasted stale. If I go to Taco Bell again I'll drive further to avoid this location. read more

Fuckers straight up robbed me. said a single burrito was 6.50 so I paid that then receipt said 3.85 and wouldn't give me change. shit wasn't even warm read more

Worst service! Went through drive thru when it was quiet and not busy...staff was a bunch of kids screwing around when we got home the items ordered were missing...the tacos were supposed to be supremes and not plain tacos and the were all broken into pieces. We tried calling store for the next 20 minutes and every time it was answered they hung up. When they finally answered they were laughing hysterically and passed us to another employee, also laughing and when my husband asked what was so funny the girl laughed and hung up on him... WORST DRIVE THRU EXPERIENCE EVER AND WASTE OF $23.00. read more

The absolute SLOWEST place I've ever been, 3pm on a Sunday and still 20 mins before you even get to the SPEAKER, ridiculous for terrible beans and cheese read more

Never had a bad experience. Do not eat here super frequently but frequently enough to say it's a good one!!

I walked in to order, and the WHOLE STAFF was in the back playing on their phones and talking to each other. After 4 or 5 minutes 1 person decided to look up and see me. She slowly walked over with her earbuds in and was laughing at something she listened to with the least bit of interest in taking my order. No hello, no thank yous, just always silence as I ordered. Total crap experience read more

here is a spider on my food and the management mike didn't want to refund us our money. and then rolled their eyes read more

Taco Bell - here is a spider on my food and the management mike didn't want to refund us our money - Fast Food Near Me - Gilbert, Arizona

The Taco Bell on Higley and Chandler heights always closes early. The website and time listed at the site shows it closes at 11pm. Today, we placed a door dash order at 9:55. (It was accepted.) At 10:35 the order was cancelled by taco bell while the driver was waiting. This store repeatedly closes early. Additionally, you have about a 1/4 chance of getting everything in your order. Good luck! read more

My daughter ordered some food with friends and they found a spider grilled to a quesadilla. Her review is below. I'm furious that the manager Mike and an employee "with blue hair" said she may have received a refund if she wasn't a BITCH. Are you kidding me? You serve food with bugs, then blame the customer for putting the bugs there themselves and then call them names when they bring it to your attention? read more

This Taco Bell is horrible. The gentleman behind the counter is rude and has no customer service skills. I ordered 4 items all easy to make and waited over 20 minutes. Completely outrageous in a FAST food restaurant. If you have a choice go somewhere else and save your time. read more

This taco bell has the WORST service. I have never received my entire order, I think they have a game to see how much food they steal from customers. Tonight, we tried again and everyone looked online, gave me their orders, and I went to order only to be told the menu online is different than at the store and the price for the first order was almost 3 times more expensive. He told me I needed to order from the app for those better prices. I drove around, downloaded the app, out on our order then the app said that this location was not accepting app orders until tomorrow. I feel like the kid knew that and was screwing with me. So frustrating! read more

The employee Nicholas is TERRIBLE. Working at the first window didn't say a single word just opened the window and stared. Messed up 2 things in my order then when I told the nice kid at the 2nd window he apologized and said he's been messing up all night. Personally I like the honesty of the 2nd kid. read more

I shouldn't be at all surprised, but this Taco Bell once again screwed up my order. It never fails; you get home with what you hope to be what you ordered and PAID for and get something far less and much cheaper. The worst part about this place is they do not care when you make a complaint. They pay no attention to the issues that caused the incorrect order and actually laugh it off when you mention something. Stay away. Don't waste your money. read more

Great vibe when I got in there very energetic, had actual local art on the walls. Something other than pictures of fruit or some abstract view of a taco.. Received most of my order, was supposed to receive a crunch wrap, but instead got quesadilla... It wasnt all that bad I was starving and would of almost eaten aything in front of me. But it didnt think that okay.. Especially when I paid more than I should have. All in and all the food wasnt that bad... Must of been an off day... Hope all goes smoothly later! read more

I would give this place a zero. Rude and absolutely the worst service. They screwed up my order and then blamed me. Went back to get the rest of my order and they said you didnt order what you ordered! Asked to speak to manager and he was completely rude also. I will never go to this place again. Absolutely the worst experience at a Taco Bell. Unbelievable read more

It's Taco Bell we get, it nothing special, 5 ingredients. But change your fucking hours online

Ordered 2 bean burritos with extra onion, simple enough. One had more onion than bean! The other was regular Taco Bell quality but seriously, I get if someone is having a bad day but don't take it out on me! read more