The absolute rudest and worst fast food place around!! I drive up and a guy immediately yells it will be 45 minutes- one hour for food and then I was trying to ask a question and he interrupted and said again anything is 45- hour wait that you order!!! No sorry no nothing!!! I have never ever heard of an hour wait for a taco. Absolutely ridiculous at 9pm. Shut this place down if you can't take orders!!! Will be contacting management and higher up. This place is trash read more

Afternoon shift arguments between male and female females co worker an manager no greet when walked in an short hair girl slammed my food down on counter bad experience here an I like Taco Bell but not here food was cold aswell read more

Went on a Saturday at 11pm and the door was shut and locked. On the very door that was locked was their weekly schedule where it stated that they were open until 2am on Saturdays. Absolutely furious!! I could see the worker sitting there doing NOTHING!! He proceeded to look at me and ignore me. This is Unacceptable!! read more

I vowed never to return, but upon the insistence of my grand daughter, I went back for her. Saturday night. Ordered online at 7:45. According to the app our order would be ready at 8:00. Right. Walked in at 8:20 and witnessed a customer going through 2 bags on the counter saying "this isn't mine, this isn't mine". Then it was "oops, this must be someone else's order". It was. An employee walked up and slapped a couple labels on the bag with a different person's name on it, called out the name, and a gentleman sitting at a table retrieved it. The employee asked my name, then yelled out to the kitchen formally announcing my arrival. That's when they began preparing my order. While standing there waiting, I was informed by another customer that she had been standing there for 40 minutes waiting for 2 tacos. At 9:00, I was sitting down at my table eating my fresh authentic Mexican dinner. Please note the sarcasm. At 9:20 I was eating 2 Tums and vowing never to return to this Taco Bell in my lifetime. read more

I just experienced extremely rude and condescending behavior from the bald-headed manager on duty. Every time I visit this location, something is missing from my order, so I took a few seconds at the window to double-check it. This bald headed bully began loudly yelling to the employee to "tell people to move up to check their orders." He said this three times. It was obvious he was trying to pressure me to move, which I didn't. The poor girl working the window seemed very embarrassed. This was completely unnecessary and unprofessional. What is the point of using a drive-thru if I'm expected to pull ahead, discover something is missing, and then go inside to fix the mistake? This has become a constant pattern at this location--incorrect orders, missing items, and staff attitudes (manager only) that make the experience unpleasant. To make matters worse, they were also out of Diet Pepsi. I understand shortages happen, but a major fast-food restaurant consistently running out of basic drink options is unacceptable. Is it too much to ask that customers receive accurate orders and be treated with basic courtesy? Apparently to this guy it is! Will never go back! read more

On the good side, I did not die, I did not get dysentery, I survived. I give myself the stupid award. Why, you ask? Because when searching for Mexican food, 48 other options pop up of genuine good, from a native, Mexican food, many with take out. But in my nostalgia-induced haze, I imagined the Taco Bell from my college days of tasty and quick food. That said... The wait in the drive thru was abysmal. The window attendant was scary, and we were happy none of her unkempt hair migrated to our food. The taco contents were bland. The drinks we discovered after we left had no straws. Dear Mr. Owner, your place is bad. You spent all that franchise money to waste space with a languid restaurant and bland food. You need a rebuilding year. Cut some players, draft some hot rookies, and refresh your offense. There's no reason to go here. Sorry. read more

The lady at the drive through was ABSOLUTELY rude for no reason. She took my order and when I got my dragon fruit freeze it was all white with a little dragon fruit syrup. I've ordered this drink multiple times and never saw it without color. She proceeded to tell me she worked there for two years and thats how it is. I asked for another drink She gave me a little bit of syrup and rolled her eyes. I saw a young couple walk out of Taco Bell with the same drink and it was all white. She didnt have to be so rude. We all are having a rough time.​ read more

Terrible, just terrible. Do yourself a favor and don't waste your time or money at this restaurant. This is a relatively new location, very convenient if you live in or around Flowers Plantation, yet completely mismanaged. My husband and I had to wait 45 minutes in the drive through after placing our order. Yep, you read that correctly... 45 minutes. The cashier did give us a coupon for our next visit, but the food was cold upon receiving despite the long wait. I figured our prior experience was a one-off, so I tried placing a mobile order at this location. I submitted my order while still in Raleigh for the Merchant Ave/Clayton location, yet by the time I drove the 35 minutes back from the office my order was still not ready for pick up. I waited a few minutes inside the restaurant; still no order. I was passed by several employees who saw me standing at the counter, and was not acknowledged once by any of them. One of the employees then proceeded to fill up a cup with soda and again walk by me, and (now) two other waiting customers without so much as a glance in our direction. I was finally able to flag someone down and ask about my order. The employee requested that I show 'proof of purchase', which thankfully I had on my iPhone, before they would release the order to me. All said and done I waited 25 minutes inside the restaurant for a mobile order I had placed 35 minutes prior. Unbelievable. Needless to say I won't return to this location again. read more

Taco Bell - Fast Food Near Me - Clayton, North Carolina

One of the worst locations in my area. They don't acknowledge your existence for a prolonged period of time when you walk in, many employees are kind of rude, never have my food ready in a timely manner, gave away my online order one time and had to remake it, and at my most recent visit one of the staff members got an attitude with me after I called them out because I had been standing there for almost 10 minutes with not one of the 5 employees acknowledging me. Some of them just walking right past me. What makes it worse is I think the employee who got an attitude was the manager. Horrible experience time after time. Tired of people getting away with being bad at customer service. read more

My first fast-food review, and I must say, the bar wasn't set too high - we're talking fast food... Yet, you'd hope for the basics, like, you know, getting your entire order. The issue here for me is that this location hasn't been opened that long but in my three visits, I've never received my entire order. I guess at this point, shame on me for returning but come on Taco Bell. I've had food items missing on all three separate occasions. And folding a burrito seems to be a lost art here; it's more of a tortilla with some toppings thrown in the paper. Is burrito folding not in the job description at Taco Bell? Do they even have criteria? But, with that, some positivity - my last order included a card with a note and a hotline for order discrepancies. So that a sign they're trying to fix their fiasco. My order still wasn't right, but at least I got to chat with 'Jose' (thanks, number on the card), who was surprisingly helpful and very nice. Here's hoping Jose is the Flowers Taco Bell savior we've all been waiting for! read more

I placed an order for 4 items using the Taco Bell app. I arrived at this Taco Bell and let them know that I was there to pick up my order. They started working on my order as I waited. After a while I asked about my order again and the person at the front said that the person working on my order had made 2 of the items and then stepped away. The person at the front completed my order. It took 30 minutes from the time I placed the order to the time I received it. If I had known it takes 30 minutes at this Taco Bell, I would have gone to a nearby sit down restaurant and would have finished sooner with better quality food. I will never go back to this Taco Bell. This Taco Bell has no sense of urgency whatsoever. This Taco Bell should not be considered "fast" food. read more

Awesome food and just like any fast-food it depends on the workers that day... very quick services.

Every time I go my order is right and my food is good. Sometimes I order on the app and I am a drive thru girlie, so I always pick up via drive thru. The staff has always been kind to me and if it's slow we will have a small convo. Anyways love this location read more

Literally the SLOWEST restaurant in clayton. Multiple times they have taken over 30 minutes to complete my order... drive thru or dine in. 7/10 times the order is wrong. Definitely do not recommend if you need to be somewhere within the span of 24 hours. read more

Don't waste your time or money at this location. I've gone here multiple times and every time it's been infuriating. They take forever, your order is almost never correct, or the food was made very poorly. The one time they get my order correct, I ordered a chicken quesadilla and they practically just gave me a plain tortilla. read more

Staff was very polite and helpful. The manager however, was very disrespectful. We ordered online and my sister told the staff that. The manager claimed there was no order for us and he "went all the way back to 5 pm" to check and there was nothing. He was yelling all of this at us and his staff. Our order was sitting on the counter for at least 30 minutes, needless to say, our food was cold. I found the way he spoke to his staff disgusting. Date: 5/31 Time: between 8:45pm and 9:30pm read more

well, how to start with this beautiful and amazing experience and my boyfriend and I had. I 100% embrace that this service that they offer in this restaurant is not worth it so much that I have left extra fries and I asked my boyfriend if he wanted it and he's respond was "no thank you I want to erase it all all of experience all of it. From my memory." how to start explaining that I order two nacho fries large and they serve small nacho fries and a large cup. We order extra cheese and put that extra cheese in there and the other two cheese they were coming with the fries or more empty than half empty I think that I could swipe like three fries in each of those and that was it the tacos the Chalupa's were good of all of the order the crunch wrap supreme were extremely burned extremely bad and it look like a disc skinny. Mexican pizza almost no cheese on top no sauce on top four little pieces of tomatoes and one side was with the meat and the other side was with the beans and tortillas more. tortillas then tortillas because they were dead burn and fry and extremely old old old oil. So yes, that's my experience with this Taco Bell. This has been the most lowest of low experience that we have ever experienced with Taco Bell. I hope that this come and help somebody please do not make the arrow to buy Taco Bell in this place I'd rather drive 30 minutes. thank you very much. read more

Garbage here... didn't get any chicken in the chicken cantina burrito I paid for... what kind of Taco Bell is this??? read more

Taco Bell - Where is the chicken in this chicken cantina burrito? How do you mess that up? - Fast Food Near Me - Clayton, North Carolina

Don't get me wrong the customer service was great but the food . Really? I ordered 4 tacos all came pretty much meatless. Chicken quesadilla was cold. And barely any cheese or chicken. Just terrible read more

Taco Bell - Where's the meat? - Fast Food Near Me - Clayton, North Carolina

Food was good although service was less than adequate. Took 30 minutes just to get a Taco. The place has just opened and hopefully place will improve with time. read more

RUDE and Incompetent employees! Yelling at potential customers. The food is always disgusting. The environment is dirty and uncomfortable. I wanted to try Taco Bell for the box but after this experience this company will NEVER get a penny from me! read more

Plan on at least 10 to 15 minutes per car in the drive through. Took me 30 minutes for a burrito supreme which they got wrong anyway. I guess the 20 packets of hot sauce they threw in was supposed to compensate. Either incredibly poor and incompetent staff and management or the slowest crew in existence. read more

this place is soooooo good the service is okay and the food is amazing one thing is that I wish there were more seats and maybe a bathroom with more toilets And the place is so pretty just a little more decorative items and this place is amazing read more

Terrible. Ordered a BEEF burrito supreme with no refried beans. Got home to a burrito with no beef and refried beans. It was awful.

The worst Taco Bell ever. Waited 20min in the drive thru at 10pm, the lady was rude and the food was cold. Despite being brand new, its a disaster! read more

Wow! Tried the limited time Strawberry Creme freeze today and it was delicious! Ordered online and the food was ready before we walked into the door (about 5 minutes)! The food was hot, fresh abs yummy as usual. The taste frozen treat was delightful as well. So nice to walk into a fast food restaurant and it be spotless. The drink fountain also nice and clean as well as the condiment and napkin bar. read more

Absolutely the worst Taco Bell I have ever been to. They never have anything in stock (nacho cheese, beef, drink cups). This Taco Bell is brand new and yet it still has horrible customer service. I waited in the drive through for 45 minutes and did not get my order taken. They give you your food without half of the correct items, when I went back to get it corrected they gave back the same incorrect item. I would never recommend going to this Taco Bell. It is convenient to come to this one because it is so close to me but It is ridiculously disappointing. read more

Horrible horrible service!! Items missing from order, waited 42 minutes to get missing items made, then those items were completely wrong. Went inside, a lady looked at me and said, "it's wrong isn't it?" I said yes, then a guy came to me, opened my bag and looked at each item then proceeded to blame it on another worker. He went back to make it...again. They looked right but when I went to eat the food was seriously room temperature!!! No kidding, what the crap?!?! And after all this, the rest of my order was literally cold and tasted horrible. Placed my order online at 8:13, was in the drive thru 10 minutes later and after all this crap I got home at 9:40 and I only live 5 minutes from the store. Ended up being a complete waste of time and money. read more