I wish there was some way to let people know just HOW BAD this place is. It is definitely not fast food. Today is 11/26/2024. I waited in the drive thru about 7-8 minutes in order to place my order. When I got to the window, I paid for 2 Crunch wraps, 2 crunchy tacos, and 2 bean burritos; a total of $20.86. It was 6:15 pm. The girl at the window asked me to pull up to the door and she would have it brought out to me. I did - and I waited...and waited. Finally at 6:45 I went into the place to see what the hold up was and was informed that they gave my order to someone else already and would have to remake my order. I had already waited long enough, I felt, so I asked for a refund. I was told they could not refund my money because the manager wasn't there to open the register (his thumb print was required?). In fact, there was nobody in authority there at all, not Drezden (the manager) or Latoya Allen (shift manager) per the girl at the window. So, I got them to remake my order and I finally got out of there at 7:00pm. When I got home, I found the food to be thrown together (with almost no meat by the way in the crunch wraps). I know anyone can have a bad day, but I have ran into the problem of waiting too long and sloppy food for the last 3 visits and I have been going about once a month. However, this is my last visit, and I will be reporting this location as far up the Taco Bell chain as I possibly can. I have always liked Taco Bell, but in this case I urge all people to STAY AWAY( for your own sanity).
L.A. Smith, Boiling Springs, NC read more