I love this Taco bell!! The people are always so friendly!! The food is always so great!! The service is not always fast but that's because there are a lot of hungry folks in these parts! read more

I was ordering my food on the mobile app and I forgot to press submit. The worker was very rude to me and very yelling and rude to people and wasn't paying attention to me when I was taking my order. read more

placed a mobile order, turns out they didn't put my cantina chicken bowl in the bag when i checked the bag. when i called the place to report the issue, manager Paul picked up the phone and was an complete ASS when i reported the issue, then told me "that sucks". refused to give any information about GM aswell. also didnt give a refund for the bowl!! read more

I ordered two Doritos locos tacos, they were okay, the shells were cracked so it got messy. service was fast, not really friendly though. i also got a small Baja blast, i took a sip of it and it tasted like someone had spiked my drink with vodka. my boyfriend had also gotten a Baja blast so i tasted his and it tasted fine. idk what was wrong with mine but i will not be going back. read more

The staff tonight!!!!best taco bell service I've ever received. Sweetest girls working the window.

Although the staff was nice, they are unable to fill the order correctly even though the receipt has all the items listed.

worst taco bell i've ever been too. food was not cooked fully and was cold too. Line was packed and they card machine wasn't working. they were out of a lot of items on their menu also. read more

Don't believe the TV and web site advertising .This taco bell will charge more. TV and web site said grande natcho box with medium drink was on sale for $5.00. I went and bought it and was charged $5.99. Even the price under the "NEW" sign up on the wall said $5.99. The cash register lady was polite and said she was sorry but could not change the price. read more

Literally the worst freaking restaurant experience I've ever had. Needs new management and staff as well. Food was good, but we waited nearly 40 minutes, and the person at the counter was rude af. Nobody in there cared and many people were just standing around and acting like they were just there to hang out. Terrible service, but decent food like other Taco Bell's. read more

This location is one of the slowest Taco Bell's I have ever been too. I sat at the ordering box for over 10 minutes before being greeted after asking hello several times. Then I waited over 15 minutes for 2 tacos. I had time to write this review while in line. Severely disappointed and will not be returning back to this location. read more

The food is good I love Taco Bell, but this location is extremely slow. Always a line. Wouldn't be a line if they weren't so slow. Also, had a very bad experience with a young girl who works here, she was literally trying to "shoo" me out of the lobby because apparently they had closed yet there were still people dining in and one woman at the counter. She refused to give me her name but was extremely disrespectful and UNPROFESSIONAL. ----- still sitting here waiting in line!!!!! Been here for 30 minutes and there's STILL 3 cars in front of me. I understand being short handed but really how long does it take to make some tacos???? read more

The service was horrible, the staff to ordering by the drive thru were so rude, and give us the wrong food, very bad service, I can't believe the person in charge of that store doesn't do anything about it, should be more nicer with the customers, I'll never buy food from there ever again, very bad experience!! read more

This place has the worst customer service first of all, I went to get a beverage and not a single one of them had any syrup. The food was great just like any other taco bell but the overall experience was awful. read more

Today's complaint comes courtesy of Taco Bell in Benton. So last week I was complaining about Taco Bueno in Benton not taking coupons and text offers. Got upset with them and went to Taco Bell. First of all. Why in the heck is Taco Bell in Arkansas more expensive than one in San Francisco? But the reason for today's complaint is that I went inside and placed and order for a Fiesra Taco salad combo and a crunch wrap. Paid $13.01. I had added jalapeños and guacamole to it. I get home to find no guacamole and really a skimpy salad only half full. Ugh!!! I find my receipt and call the the store. I ask for the manager the lady that picks up said "who's calling". I said an upset customer. After a min or more a lady gets on and said this is Miss P..... I told her I got home without Guacamole that I paid extra for. She said "oh I made that myself. Did I forget to put it on". I said yes and I'm not coming back up there right now to get it as I'm already home. She said "oh if your in town the next couple of days stop by and ask for Miss P..... and I will refund the cost of the Guacamole". I said "P....(she interrupts me to say "Miss P....")...ok Miss P....you mean for the drive back up there all your going to do is refund me .49 cents?" "I had rather write a yelp review and fill out the Customer survey on the receipt". Why does customer service suck so much? I have been in CS over 20 years and I respect my customers and want them to return. read more

I went tonight and ordered 2 crunchy tacos. All I was given was 2 taco shells and a tiny bit of meat and cheese. Horrible service too like you can't even talk to the customer?. I would understand if I was rude but I said thank you and just got a window closed in my face. There's plenty of other places hiring js read more

I have to wonder if anyone has ever ran out of gas while waiting in the drive thru at Taco Bell in Benton. Currently in line for 30 minutes. Also, starting to wonder if I'll ever see my family again or if I'm trapped in this drive thru forever as some type of punishment. Tell my son I love him. read more

I used to be ok with this TB, I even overlooked the poorly stuffed tacos and burritos (they were basically empty) but then they made me and someone else sick. I'm done. This was inexcusable. read more

Just left with 20$ worth of food one of the tacos had a full blown long curly brown hair in it. I've never seen an actual hair like that in my food. Thanks Taco Bell read more

Currently waiting in drive thru for over 30 minutes and I can't get out because of the set up of the parking lot. I can see 3 employees sitting outside smoking, watching the line. read more

So far I have always been perfectly satisfied with both drive-thru and dining experience. Also so far I have nothing to complain about food-wise. read more

This taco Bell is the worst! I waited for 15 minutes and no one had greeted me in the drive thru and I tried to call and no one answered the phone. What's worst is that someone turned on their headset because I could hear a conversation in the background and still no one acknowledged me. I'm going to start driving up to Bryant just to get a burrito. They actually do what they get PAID to do. read more

I am dissapointed. The service was friendly and speedy but the food looked like someone just threw it together. I bought a chicken quesadilla and it wasn't cooked well at all. It was by far the messiest thing I have eaten from Taco Bell. What ever happened to "Good to Go"? This Taco Bell has no idea. read more

I waited in line for 20 to 30 minutes which is normal for this Taco Bell. I spent $20.45 buying food for myself and daughter and her family. I was taking my granddaughter home and just stopped to pick up food on the way. I get it, then drive 17.4 miles to my daughters to find we didn't get 3 items. I drove all the way back to town and they gave me the items and they said sorry no refunds unless you bring back all the food. I only asked for a refund for what I had to drive back and get. So I drive the food back to my daughter then I take my food back for a refund because by this time it's cold, I've lost my appetite and they did refund me for the items I brought back but they could have cared less about the inconvenience. I ask for my $20.45 original receipt back and they said they don't give them back. I will never go back to this Taco Bell ever neither will my 4 children and their families. They are the most horrible uncaring people on the planet. I suggest you drive to the Bryant Arkansas Taco Bell. I plan to call and visit with the manager but I really doubt if I will get any better service. read more