This Taco Bell just can't get good help! They rebuilt it, but forgot to train the staff. Poor service, dirty tables, the list goes on! C'mon, get a good manager and manage!! read more

Do not under any circumstances order from this Taco Bell!!! Drive the ten minutes to go to the other one or order from there to begin with. We ordered our food through DoorDash last night and it had not one, two, three but FIVE issues! I asked for no beans and of course had beans, asked for lettuce to be added to both nachos and neither had it, ordered a Doritos locos taco and received a regular taco that was so soggy that the bottom was already completely separated when unwrapped. Paid for extra sour cream and literally received a dollop the size of a quarter. To top it all of the cinnamon twists were half empty. We contacted DoorDash to redeliver the correct order and even though Taco Bell was still open for another half hour they wouldn't correct it because it was past when they accept orders. I called TacoBell today to address the issue and was asked to wait, the whole time I can here other customers complaining and the manager apologizing because there are only two people total between the desk and kitchen since three people didn't show for work. If they can't staff and serve their customers properly they need to close. read more

I used to go here all the time, I work down the street and back in the day they were super fast! Not anymore!!!! I have never had such a long wait in a drive thru as this place, absolutely horrible! And I have tried going back about every 6 months and for the last 3 years it has not changed. SLOW!! Food is normal for Taco Bell but again the service speed is ridiculous! read more

If I could give a 1/2 star only I would, EVERYTIME we come here this place is a joke!! 25 minutes in drive thru for two $5 fry boxes and the fries are cold, never have any caramel apple empanadas and they ALWAYS MESS UP OUR ORDER!! What. A. Joke!!! read more

We were going from our trip from Canada to Chicago on July 4th and stopped here to grab some food. I don't eat meat and still got a very bad food poising after we ate here. I was vomiting all night and I couldn't walk, because I felt dizzy. It took one week to fully recover from this food poisoning. read more

This location was recently closed for several months for renovations. Looks like they have new lights and seats but, no food. Two employees were sitting outside, one inside, yet there is a notice on the drive thru window that says they are closed because they're out of critical food items. read more

So I reviewed the State street one and now this one... I've come here MANY a night after bowling at belmark lanes...the only redeeming fact about this taco bell is that it's open until 3am even on weekdays! on to the bad side...this taco bell has on SEVERAL occasions ran out of ingredients, several times it's been the beef! how is that possible, considering that beef goes in everything...on top of that...when you ask for chicken instead, they charge you extra for changing the meat!!! so retarded... on a side note, my usual order @ taco bell comes out to $6.66 here, i like to get the crunchwrap supreme combo (#9) and a nachos supreme...i think God's telling me to drop the nachos....WHYYYY...whyy?!?! read more

I'm even more annoyed that I had to download Yelp on my phone to leave a review for the Taco Bell on Jackson road. With that being said, this is the first time I've ever Yelped, but I feel the need is right for once. First off, the staff is terrible. They don't take their jobs as serious as they could. They'll use fake accents or tell you they can't make separate orders. When In fact I've made several separate orders before. When I asked why I couldn't make a separate order the response I received was, "Not tonight." A facility can look like garbage yet still have an amazing reputation because the staff members are courteous and welcoming to customers. That IS NOT the case here. The old Taco Bell was ugly, definitely could have used a lot of TLC, but even then the staff was negative, they still took your order and had it out in a timely manner. This 'New' Taco Bell is always out of something or has something wrong with it. I.e. Being out of steak, tortillas (which is the entire menu). The credit card machines are always down, they only accept cash or they close early. Last I checked that Taco Bell is open 24 hours. I understand mistakes happen, the food industry specifically fast food can be challenging. You would think after renovating a building you would renovate the staff too. Personally I think the staff is challenged by more than just their jobs. Does corporate even read these reviews? read more

Dear Lord this place is awful. A fifteen minute drive-thru wait and everything ordered is either stale or inedible. Steer clear.

Changed the recipe again on pintos and cheese. Don't like the taste now. Also, what did they change about the taco shell? Not good! My service person started out great. I had Latrice B. Very friendly. But after I waited for my food for 15 minutes, I saw her handing people their orders, who appeared to be her friends, as she was kidding around with them and handing them items over the counter. I brought it to her attention that I am still waiting, and she went back to the grill and said she would make my order personally. What the heck? Sorry, staying out of there. Don't like being treated like a second class citizen. Sorry I interrupted your social life. read more

This is the worst Taco Bell ever. I live nearby and every time I go they screw something up. Every time. Some of the staff are great, but others are straight up rude. The food is usually fine if you don't want any alterations. Say "no beans" and you'll get beans etc. It may seem like I'm being picky, but my roommate and I eat there a lot and something is wrong every time. read more

Well it was very quick service in the drive thru... For a reason, all the food must have been sitting for hours! Our three potato tacos were rock hard... Sick! We couldn't even chew them. I went in with less of an appetite and asked for a refund, they refused then after stating I didn't want any more food from them the refunded me for two... Not three. (I left without protest... It's a dollar I could've cared less at that point) Taco Bell customer beware when ordering from their drive thru. read more

This location advertises being open at 7 am or EARLIER. They even have a huge yard sign stating that. However, 90% of the time, they don't have their act together...either they don't have their headset on, or some of the breakfast food isn't prepped, or the grill isn't hot yet, or whatever. I've recently started (quite literally) calling them out. I'll pull into the drive thru at 7:05 a.m., and if they don't acknowledge me, I'll call and ask if they're open. They'll usually ask what time it is, or they say they're open, and I'll then tell them I am sitting in the drive thru. They really need to utilize a checklist or some sort of opening procedure, it's quite ridiculous. read more

Me and my brother were kinda HUNGRY's and wanted to go out and we went to the closes Taco Bell witch was this one, and this is the second time they didn't give me my freeze and we had to wait I till we asked and a few years ago there were only two people working And the manger sliced his hand open then we had to leave and go to Arby's witch we had a better experience at read more

SLOW!! absolutely ridiculous. 2 cars in front of me (already past ordering and are at the window) i ordered 3 soft tacos and waited 23 minutes in drive through. i'm not exaggerating! so frustrating, never an explanation, never an apology, never even acknowledge that we are waiting super long. do t wage your time read more

Probably the worst Taco Bell I've ever been to. I've tried going there twice. Exact same level of terrible both times. If there are literally zero other customers aside from you, it will take them all day to serve you. The first time, I waited in line for 20 minutes for one item. The second time, I actually never even received my food. I finally told them to just give me my money back. That took them another 10 minutes. Avoid this location like the plague. Oh yeah, like another reviewer said, the drive through workers try to use bad fake accents that make you want to throw them off of a cliff. read more

Staff is always very nice! Service is slow, it takes 30 minutes to get a drive through order in off peak times. Wish they could get more people or faster service. Good quality is ok not the best Taco Bell food wise. read more

I've been to this Taco Bell maybe 3 times, and every time I've gone, the wait is 15+ minutes, and my food has been made with rancid oil/ingredients that are out of date. Go to any other Taco Bell, any other restaurant, just do not go here. Go literally anywhere else, they might not waste your money. read more

Taco bell has decent food but service is slow at times and there's NEVER enough amount of meat on my tacos. When I eat there I will normally order three tacos and they usually come soggy and never have much meat. read more

Slow service, lousy food, bad service. 30 min for food, chalupa was burnt bread, lady at register extremely rude.

You know what you're getting for food.. it's Taco Bell... the food is just the same as the rest of them. BUT the service is soooooooooooo slllllloooooooowwwwwww! Seriously, I've been sitting in the same drive through spot for over 10 minutes... lol oh wait, I just moved forward one spot. Because another person got tired of waiting and got out of line! This drive thru is a JOKE! Avoid at all costs! read more

This Taco Bell is horrible. Waited 20 minutes for 2 soft tacos and a nacho box. Lady couldn't remember if she gave us our drink or not... if I could give this a 0 rating I would. The remodel didn't help this place at all.... read more

Slow service and I swear the guy is high af. When he DID acknowledge us, he acted like he barely knew what planet he was on. We waited 15 minutes to order, then almost twice that for our food. Oh! Did I mention that other customers were either driving off or saying screw it and going inside only to be met with a lackluster shrug. Like seriously folks? Was this even real life? read more

when you crave some bad mexican food this is the place to go. it's definitely not the best in the world, but when you are just craving a crunch supreme, this place really just comes in clutch. read more

If you are on a time constraint or don't have 15-20 minutes to wait for your food after you have placed order in the drive thru, avoid this place. First time I went there when I tried to place order they told me 20-25 minutes, 4 cars ahead of me parking lot half full. Second time, same thing accept no warning on delay, took15 minutes after ordering food before getting to window, could not get out of line. read more

Literally the worst location you could choose. Slow, cold food and rude. On their cell phone... No rush quite the opposite

Sure, this place is renovated, but they should've renovated their staff as well. I feel like the staff are the laziest staff ever and they don't even work here at all and that they take a power nap every two minutes. We wait 30 years for us to order from drive thru, and 30 more years later we get our stuff. Quality of food is very bad... shell often cracked and everything falls of it. This is the worst drive thru ever and they need good people with a GOOD staff. Jeez, we never comin' back here!!!!! read more

Ordered mexican pizza and black bean burrito. Got food poisoning couple of hours later. Was vomiting the whole night. Avoid this place at all cost, I hope they will get closed soon! read more

I have never had to wait 40 minutes for Taco Bell. I've been in the lobby waiting and no one has received their food since I got here. This is terrible! I will not be coming back here. It's a joke! read more

After waiting over 35 minutes for are food it came out wrong! And instead of management apologizing she said "I need to get my shit together" this location needs to be shut down. The disrespect from there employees is outrageous. Corporate needs to step in. read more

Hands down- this is the slowest Taco Bell in Michigan. The wait is never less than 15 minutes in the drive through.

Worst experience ever. A very slow staff that takes forever to get the orders out. I waited 25 minutes from the time I ordered for just a cheese quesadilla. Absolute horrible service and speaking to management literally does nothing read more