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    Tacalm Solutions

    5.0 (1 review)
    Closed 7:00 pm - 9:00 PM

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    10 months ago

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    Michigan United Credit Union

    Michigan United Credit Union

    (2 reviews)

    Hello Everyone, Apologies for my delay in writing...you…read morecertainly deserve many 5 stars from me! I greatly appreciate your kind service and showing up to support the community! Many thanks for the enjoyable experience banking in a small town. Kindly, Diane D :)

    Unfortunately our mother lost her battle to cancer on February 20th - 8 days later my sister (the…read moreadministrator of the estate) and myself went to where our mother did her banking Metro North Federal Credit Union in Waterford, MI with her death certificate and probate paper naming my sister as the administrator. We intended to close her account and open an account at our bank for our mothers' estate to continue paying her monthly bills mortgage, utilities, funeral expenses and misc debts. We were told we could NOT close the account and collect the funds because our mother had a credit card through their establishment and they were taking all her money to pay the card that was current and NOT delinquent at that time. We asked for proof that she signed and was aware of their tactics and they could not produce us with this documentation. Then to add fuel to the fire 15 days later they have the audacity to mail her a letter that her loan is delinquent with late fees added - how can we pay her loan through them if they have all of her money? And knowing that she is in fact deceased how can they charge her late fees - who does this? They are atrocious! We would just request that they release the funds to us ASAP so we can take care of our mothers finances. I would also add their customer service tactics are poor as well the lady that did this said "I know her well!" And never bothered to say anything that someone with a heart would say like I am sorry for your loss or I am so sorry she passed nope she was only concerned with the dollar bil signs!

    Tacalm Solutions - payroll - Updated September 2026

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