Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

Avi Keller overcharged $3,000 for a simple LLC filing and W2 taxes, whereas my previous accountant…read moreonly charged $350 for the same service. He lured me in with promises of facilitating a home purchase through his filing methods. However, once I made the payment, he became stop answering my phones or messages, and when I was able to reach him with a different number he will say that he's on vacation or promising to call back but never following through. He also filed for an extension without my consent, resulting in a $600 fine from the IRS for late filing, which he brushed off with a casual "don't worry." Later when I asked again, he shifted blame onto me for not preparing taxes, despite never informing me of any prepayment requirements. He remarked that he works for the money when I questioned about his exorbitant fees that I paid, and realizing his mistake he tried changing the subject that he is the best. Additionally, Avi failed to provide me with my year tax filings despite many and many attempts to reach him through calls, whatsapp and email. Furthermore, he suggested I pay an additional $20,000 in taxes through his business to qualify for a mortgage. I'm grateful to consult with a reputable mortgage advisor who assured me I didn't need to pay any more taxes and was already eligible for the mortgage amount I sought. Upon discussing with a friend, I learned that Keller also charged him $450 for a similarly straightforward W2 filing, and he too didn't receive his tax return after many and many requests. Avi is unwilling to answer questions unless he sees a chance to make a significant profit. He literally charges ten times the normal rate, and you need to chase him for any work. I recommend finding someone with positive reviews to avoid a similar exploitation.

The owner is rude and will talk down to you. I would recommend taking your taxes elsewhere.read more

I called them 4 times to find out why the WiFi wasn't working in our location. First 4 calls said…read moresomeone was coming out. Finally on the fifth call I was told there is a bad line and "someone needs to run a new one but I am not sure who is going to do it or when. yeah I know not much help but that's all I know" We were going to get service for the spring and summer while we were in the area but it doesn't seem they want our business or that they are in any hurry to correct issues.

if you try to cancel, they'll ignore you for months but continue to bill you and add late fees…read more Doesnt matter what you try: phone calls, texts, voicemail, email. Nightmare of a company to get a hold of.