The drinks are delicious (love lychee green tea flavor) and the staff care about providing excellent service read more

There are two options for ordering. If you don't want a personal experience, you can just order from a kiosk. Personally I do either or depending on what strikes my mood and whether the barista has any recommendations. I typically go for the coconut coffee here more than anything else here because it's less likely you won't find this drink anywhere else. The coconut has a kick to it you're drinking coconut creamer from those cans (if you know what I'm talking about.) then you'll have no problem drinking this. The decor looks very busy. Lots of snacks to choose from. read more

T4 - Coconut coffee /large/ with coffee jelly - Juice Bars & Smoothies Near Me - Palo Alto, California

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This is a nice quaint Boba place on university Avenue that has a lot of variety and flavor. I really appreciate how many options they have that are caffeine free. The Thai tea is my absolute favorite flavor and is one of the best I've had. The service is usually fast and you can order right on the iPad. It's a little small inside and I definitely wish that they had a bathroom considering that it's a place that serves large quantity of liquid liquids. read more

T4 - Thai Milk Tea - Juice Bars & Smoothies Near Me - Palo Alto, California

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Checked out a couple places in downtown PA before ending up here for the significantly better price. I ordered the rose milk tea with pearls, less ice, and 80% sugar and was pretty happy with the drink. The pearls were very nice and chewy and the tea was not overly sweet or artificially rose flavored. read more

I used to love coming to T4, but the customer service here has completely gone out the window. They have forced all orders onto a kiosk now, which makes the whole experience feel incredibly cold and impersonal. To make matters worse, there is only one kiosk for the entire shop. If you get stuck behind someone customizing five different boba drinks, you'll be waiting forever just to order. Even with a line forming, the staff behind the counter completely ignored everyone. No greeting, no eye contact, and absolutely zero acknowledgement that we were even there. On top of that, the drinks took forever to come out. If I wanted a slow, robotic, and unwelcoming experience, I'd order delivery. Defeats the whole purpose of coming in. Save yourself the frustration and go somewhere else. read more

Tastey treat for a boba fix. Being a creature of habit, I gravitated towards the passionfruit royal tea - no added sweetener, less ice, with mango popping boba. The poppyness definitely adds another layer of yum to the fun of boba! Grab your beverage to-go, or stay and enjoy one the tables inside or out. They also offer some tasty snacks to go with your tea! read more

A little expensive, but the milk tea is not a thing special. Lots of flavors to choose from though. read more

T4 - Fresh Milk Tea - Juice Bars & Smoothies Near Me - Palo Alto, California

There are so many milk tea and drink places nowadays. T4 used to be a go to, but haven't been back in a while. Stopped by for a pickup to go order. Tried the earl grey rose milk tea. During noonish they have happy hour specials with 25% off certain drinks. Solid drink, service was quick and location was convenient right on university avenue. read more

This reviews is specifically for the top food to go app. I understand this app is for leftovers or salvageable food. However I've used it at another tea place and while the drinks they gave me weren't so much better than here. Also they gave me one rose water drink I don't know anyone who drinks rose water. Plain black tea with nothing in it and a slightly unsweetened boba milk tea. I think if you're a business using an app to save food, you should still be able to provide a half decent drink with the things you have leftovers of. Not just sell the nasty stuff that absolutely no one wants read more

I am a very frequent customer and they lost me yesterday. I am very sensitive to dairy and what made me happy about coming to this location is that the drinks never make my stomach upset. Until yesterday they seemed to be very busy, which is why I ordered ahead. I got to the store and was told my drink was not ready, mind you I ordered my drinks 30 MINUTES in advanced. I waited 15 minutes for my drinks. I realized the color of my drink looked slightly off but I had ignored it. It made my stomach very upset. Not sure what kind of ingredients they used but my guess is they ran out of the usual and gave me something different thinking I wouldn't have noticed since they were very busy. Which is very upsetting and not okay! The drinks are also very inconsistent meaning that every-time I come in they never taste the same which is very upsetting . Do not come here. read more

I've tried a lot of boba spots, and this one is pretty average. It's not bad if you're really craving boba, but the drinks themselves aren't anything special. I'd say it's more of a place to hang out with friends than a go-to for great boba. read more

Not the best but can try one time and easy to pick and go. Ordering is easy as well through the Ipad screens. Don't add the ice here if you willing to enjoy the taste of the tea or boba. Chose the right milk to get your taste and add white boba, they are really good. read more

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Honestly not that bad. Expected worse from the reviews. Tea is present and boba is chewy. I'm a boba fiend so clearly there's bias, but I've had lots of mediocre spots in my life where T4 is a slight step above (maybe a 3.5 rounded up). Location near the Caltrain is a bonus, snagging a drink or sitting down a bit while waiting for the awful schedule is a deal too. Roasted Oolong Milk Tea with Boba - boba is chewy though there's some inconsistency as some are amazing and others are almost slightly undercooked so this averages out to be like average 3/5 boba. As for the milk tea, I tried it after biking home so the ice melted and watered down the drink, even then the tea was very much present as well as the milkiness. Half sugar was fairly accurate as there's a slight sweetness but not a lot. Liquid gets a 4/5. read more

T4 - Roasted Oolong Milk Tea - Juice Bars & Smoothies Near Me - Palo Alto, California

4.5 stars rounding up for customer service **OPEN UNTIL 11PM on FRIDAY** - telephone may be working but no one picked up when I called about 9:30pm - menu is also smaller than other locations - price is a wee higher (palo alto area) Several chairs and tables available for indoor seating (15~20 persons) , and a couple tables and chairs for outdoor seating We ordered: - Ballet Chocolate Milk, friend's order and he liked it - Passion Fruit Royal Tea, friend's order and he liked it, wishing there were passion fruit seeds though - Strawberry Lemonade Smoothie (ordered this without lemonade so it was strawberry blended with royal green tea), uncle's order and he liked it - Rose Milk Tea with Mochi, rose milk tea is my typical go-to from T4 but I tried out their new drinkable mochi topping, similar to UME tea where it's a gooey sticky consistency so I'd say skip and just go back to their boba for topping Customer Service-- Wow!! Staff was really patient in answering and accommodating my request for the Strawberry Lemonade Smoothie (wanted a blended Strawberry beverage but it's not offered on the menu so had to improvise) Thanks for being awesome!! Highly recommend to visit for your milk tea cravings.. and they open late too! read more

T4 - Rose Milk Tea with Mochi, Passionfruit Royal Tea, Ballet Chocolate Milk, Strawberry Lemonade Smoothie - Juice Bars & Smoothies Near Me - Palo Alto, California

Earl grey milk tea with pearls. 50% sweet, less ice. I don't drink a lot of Boba but I definitely love this one! read more

T4 - Earl Grey Milk Tea with Pearls 50% sweet Less ice - Juice Bars & Smoothies Near Me - Palo Alto, California

Got T4 once after brunch and once in a Too Good to Go bag - both times the boba was very good. Perfectly chewy. The drinks themselves are pretty average, and on the sweeter end. They offer plenty of flavor options. Inside the shop there is seating (~6 tables) and snack options too (bao, bubble waffles, etc) but I haven't tried those. Parking is a bit hard to find but definitely not impossible - there's a parking lot one block behind and one parking structure next to Sweet Maple, which is across the street, but that fills up pretty fast. If all else fails, caltrain parking is fairly close, and costs $5. read more

I was chillin' in Palo Alto waiting for my onigiris to be made and wanted some boba. I was Yelping then decided to turn around and looked up then BAM there it was, T4 Tea right across the street! Whenever I try new boba tea places I have certain go-to teas I choose. At this place I didn't see other teas that were too intriguing to me, so I chose wintermelon tea. I asked one of the staff and they said wintermelon tea tends to run pretty sweet, so I ordered less sweet, less ice, and boba. It was so refreshing! Perfect amount of sweetness. Some other places usually are still too sweet or a bit more on the barely sweet side when I order "less sweet". This place hit the nail right on the head. The boba wasn't over-the-top chewy nor was it too rigid to chew, it had good consistency. Bottom line: Will be back to try other teas whenever I'm in the area! read more

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Ordered taro boba milk tea, 30% sugar and light ice. I recommend getting light ice in general to avoid watering down your drink as the ice melts. Very pleased with the tapioca pearls. Nice sweet flavor and consistency, not overly soft but a soft chew. Taro milk tea also had a creamy flavor. Not powdery tasting. I would order it again For the evening, the wait was a bit long. 5 people in front of me, plus there were some app orders. Probably waited 20-25 min from arrival to receiving my drink. Everyone tried their best to social distance but it felt a little cramped. There was a sign to limit to 5 people inside, but it was really 5 people waiting in line to order plus 3-5 people on side trying to hear their name called for pick up. read more

T4 - Taro Milk Tea - Juice Bars & Smoothies Near Me - Palo Alto, California

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I love when tea shops include their most popular drinks. The options can get really overwhelming otherwise. I still didn't order from their popular list and instead went the almond milk tea with boba route. The boba was really fresh and perfectly chewy. A lot of their teas can come hot or cold which is nice, and they asked if I wanted the slivers of almonds to my drink as well. Overall, a great after lunch treat. read more

My least favorite boba place in the area. Boba is never cooked quite right and drinks run super sweet. If you are in a rush it's not bad but I recommend the other local places. read more

T4 - Jasmine Green Milk Tea with boba - Juice Bars & Smoothies Near Me - Palo Alto, California

I got the peppermint milk tea, which I think is one of their popular drink recommendations. I absolutely *loved* it; strong peppermint flavor, not too sweet, and really creamy texture. Cute small boba shop but was still packed with people after 9PM. Would recommend ordering ahead because there isn't much room to wait inside. read more

Being Taiwanese, I'm happy to say T4 hits the spots! Founded in Taiwan, the roots and history of how T4 was founded is quite impressive. I love the taste of their drinks but wish it wasn't so expensive. Although, you sure do get what you're paying for. I like how they put legit chopped up almonds in their almond milk tea (never had that before). Goes well with honey boba. If you're not into sweets, make sure to get it at 30%. Service/suggestion: They're very kind and helpful when it comes to suggestions. If you're lactose intolerant, make sure to substitute the milk teas for soy milk and it taste just as good! I'll be back (: read more

T4 - Left: Almond milk tea Right: Oolong roasted milk tea - Juice Bars & Smoothies Near Me - Palo Alto, California

I had a strawberry milkshake from here (really good!) and an Oreo Milkshake (pretty decent). I would frequent this place a lot if I lived here. Has plenty of flavor options too. read more

T4 - Strawberry Milkshake - Juice Bars & Smoothies Near Me - Palo Alto, California

My wife and I went there last night. My bubble milk tea had no tea favor. The taro milk had little taro favor and it's watery. I saw they put lots of ice when making the drink even though we ordered less ice. I will never go to this place again. read more

T4 - Juice Bars & Smoothies Near Me - Palo Alto, California

I asked for two LIGHT ICE MILK TEAS and I received half cup of ice in each milk tea. That happens when all associates are laughing and not focusing in their job!!!! Worst costumer service ever by a associate that I had to repeat several times my order and ain't got it. read more

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Hands down my second go to for Boba...but only this location. It's located in downtown Palo Alto... next door to Wahlburgers ... parking is directly behind the establishment or if you don't mind the walk you can enjoy the whole vibe while shopping on your boba creation. We usually get Red Bean Shake , Boba milk tea or the Strawberry slush, apple slush , apple black tea with full sugar ... literally anything on the menu. Personal goal is to try each item on the menu... psst... the chicken bites are delish read more

T4 - Juice Bars & Smoothies Near Me - Palo Alto, California

TAKOYAKI IS UNCOOKED AND SMASHED. Poor quality of food. The crew mentioned it was frozen and they just microwaved it. Do not buy TAKOYAKI from T4, $8.47 is not worth it. read more

Takoyaki no sauce no mayo. Terrible taste. If you could not make a properly takoyaki please do not sale to guests read more

T4 - Takoyaki no sauce to mayo. Bad taste - Juice Bars & Smoothies Near Me - Palo Alto, California

To be honest, T4 isn't the first place that comes to mind when I think of boba. All the genius marketing from Boba Guys got me on their hype bandwagon, and I am otherwise thinking of the cool new Instagram-minded drinks at Tiger Sugar and Yifang. My coworkers ended up getting T4 because they were on Doordash and open late. With my boba fanatic reputation, everyone put me on the spot asking for T4 recs although all I could think of at the moment was how T4 always reminded of the T4 thyroid hormone. The T4 menu had a nice selection--besides the milk teas, fruit teas, creamas, and smoothies, they had a number of specialty drinks like yogurt green tea, the pretty potted plant drink, and some chocolatey drinks. I chose the ROYAL FRESH MILK TEA because I gravitate towards fresh milk drinks, and I don't think you could go wrong with a drink dubbed royal. You can customize milk (default is whole milk, but you can change to soy, oat, or almond) as well as your tea base (earl grey, jasmine, or roasted oolong). It's a little confusing because the other drinks don't seem to have this option for milk and tea modifications. Maybe that is what makes this royal??! Ice and sugar are customizable for all drinks. I ended up getting the royal fresh milk tea with roasted oolong, oat milk, no toppings, 30% sweet, no ice. The oolong tea flavor was pretty good with toasty roasty overtones. The sweetness level was just right, and there was a deliciously subtle creaminess from the oat milk. Overall I was pleasantly surprised by how on-point the drink was. Caffeine level was medium because I had this in the evening and was still able to sleep (although I'm becoming a bit of a caffeine fiend these days!) read more

T4 - Royal fresh milk tea, with roasted oolong tea and oat milk - Juice Bars & Smoothies Near Me - Palo Alto, California

Stopped by here over the weekend because I was doing some shopping with the gf nearby and was hit by my recurring boba craving. The store itself is very spacious inside, with plenty of room for people to be able to social distance from each other while waiting for your drink. We ordered the Passion Fruit Royal Tea w/ boba, and ask expected from a T4, the tea was flavorful and the bobas were nice and chewy. All workers wore masks and the drinks came out quickly. Will definitely be coming back! read more

It was as mediocre as it comes. Did the job for my boba craving but there was nothing special about it nor was it particularly good. I got the passionfruit royal tea with 50% sweet and it tasted like 100% sweet so I would definitely decrease sugar levels. The drink just tasted like a bunch of syrup which isn't bad but also wasn't that great. Also it was really busy that day which wasn't really under their control and they were understaffed but they kept taking orders without telling us there might be a longer wait which was misleading for some people. Overall if you really want boba later in the night and this place is the only place open, this place will do the job. Maybe try the milk teas though. read more

T4 - Passionfruit Royal Tea - Juice Bars & Smoothies Near Me - Palo Alto, California

I still like this place in all but I don't like how they charge for no ice and the price can be expensive I like the pork buns here just the only thing I don't like is the no ice fee read more

T4 was pretty average boba. I liked the mango royal tea a lot. Asked for 0% sugar and it was still pretty sweet (I guess from the mango flavoring?). The boba was pretty disappointing. The texture was hard and the flavor wasn't great either. Overall wouldn't recommend the boba but the tea was decent. read more

T4 - Mango Royal Tea With Boba - Juice Bars & Smoothies Near Me - Palo Alto, California

The service was very accommodating with the front staff and helping me with an order. One of my fruit teas was quite sweet and strong with no added sweetness . Another fruit specialty drink was very sweet, and again no extra sweetness added. I'd hesitate on adding sweetness to any drinks from this shop. The drinks look amazing but I just didn't order the right ones. Cute place on University. read more

I dont normally give out reviews...But I cant stand this shit anymore...This shop is horrible.....it's like mixing milk with plumbing water...I ordered 3 mango sago drink..it supposed to blend with fresh mango with coconut milk or sweetener....but they didn't do it...they just using milk and and mango jelly....Wtf...Lmao....I saw that white color? This was already no good...I drank few sips and throw aways....this was the worest mango sago drink ever...low quality just like quickly...... read more

While waiting for our food we spotted T4 across the street so I went inside to check it out. All the workers were wearing their masks. I asked the cashier a inch of questions about their drinks and finally settled for the strawberry green tea and added aloe. At 30% it was a tad sweet but the aloe and strawberry offset the sweetness. I just let the ice melt a bit and it was all good. Nice and refreshing on a hot day. Good frequently fast service! read more

T4 - Juice Bars & Smoothies Near Me - Palo Alto, California

Don't order the passion fruit smoothie. What you probably want is the passion fruit milkshake which actually has the passion fruit sauce with seeds. The passion fruit smoothie does not have it and basically is passion fruit syrup with ice. Overall not good at all, the trash cans are overflowing with these boba cups at the front and the staff is rude and unfriendly. read more

T4 - Passion fruit Smoothie - Juice Bars & Smoothies Near Me - Palo Alto, California

Ordered a Taro milk tea and winter melon milk tea both with boba. We got our drinks and got back home. I just got off the phone with the store manager Angie who was unhelpful and extremely rude. Before Angie got on the phone I was speaking with another T4 employee who said he could issue me a refund because the boba is so hard you can't even chew it. Then Angie came and took the phone from the employee and although I made it clear I wouldn't be able to come to the store (because it's almost 9pm they're about to close) and I shouldn't have to waste my gas going back to fix an issue that they caused. She insisted the only way to get a refund was to come into the store right now in this moment. Her tone was super patronizing and it was clear from the start she didn't want to help. It seemed it was too much of an inconvenience to her to help resolve an inconvenience caused to me with my money. Tldr Angie the T4 manager is remarkably rude and refunds are only possible if you are available to come in that moment. Also overpriced crappy boba ____ Response from owner is just not accurate btw... they asked me to bring the boba back in that immediate moment (because they were set to close in ~20 min). While they did say to come back the next day, it was NOT them guaranteeing a refund. It was to "talk with the store owner." Keep in mind, nobody has the time to drive ALL the way back to this subpar boba shop and have discourse over a single boba. My call was simply to ask for a refund and didn't think it would be so incredibly difficult to get $7 back. Point still stands lol read more

I came at the right time where there was nobody and got right in, placed my order, and got going. Boba was perfect, the drinks were made the way that I'm used to all T4 locations making them. Inside was clean, and staff were friendly. read more

A little bit expensive. There are so many choices. We order these two. Maybe try another time in the future. read more

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