They're rude and pushy and basically trap you into spending more money than they quote and more than their menus state.
I wanted a fill. They claimed my acrylics were "too old" and we went back and forth for a few minutes with my tech and the woman next to her demanding I get a new set for $20. I finally gave in and they told me it was extra to take my nails off and for shellac. I asked how much and my tech told me it would be $30, $5 for taking off the nails and $5 for shellac upgrade. I reluctantly agreed even though I had planned to come in for a $13 fill because they had already taken my polish off and starting clipping at the acrylic so I felt I had little choice.
I told them I didn't want my nails cut and my tech told me they were already long so they would do it like an overlay. Fine. She proceeds to roughly pull off the acrylic with nail clippers, tearing one of my nails and ripping off another all the way down to the skin so now I have some tips and some natural nails. Thanks!
I wash and go over to the shellac station and take out my credit card to pay. The woman tells me it will be $40. I told her that the tech who did them said $30 and she said no it's $20 for the set (I only got acrylic overlay, no tips), $5 for taking them off and $15 for the shellac. I asked her to please ask the woman who would did them because she told me a different price but she refused.
The woman who had been doing nails next to me came over and she told me it was going to be $40 and I said but the tech who was next to you told me $30, I said please turn around and ask her she's right there. They both just told me no and demanded I pay $40. The place was crowded and felt kind of held hostage because my nails were already done so I decided not to make a scene even though they essentially scammed me.
The shape is rough, they are different lengths and there is paint on my cuticles.
I will never be back. read more