Tom and Lance completed some demo work for me recently and they did an amazing job. They arrived on time for the walkthrough, and had a quote to me within a day. When I told them I was ready to move forward they were there working the next day and completed everything in a day and a half's time. They were even courteous to our next door neighbor. The work consisted of jackhammering two concrete foundation walls, removing a 15'x15' shed, pulling up carpet, linoleum and subfloor on two levels, removing two vanities and two toilets, and cleaning out our entire basement which looked like it had belonged to a hoarder... Thanks again guys - I look forward to working together again! read more

Just find out we need to close out a roof permit, Tom please call me to help. Thanks. The roof so far has no leaks, not bad!! read more

AVOID AT ALL COSTS! Unfortunately hired Morrell to repair gutters that were damaged when a tree fell on our home. After his "repair" my gutters now make an extremely loud howling sound when they vibrate in strong wind. Called Morrell to discuss, he admitted that he probably should have used more than one screw to attach each bracket, and that he would come out to repair it. He has since ghosted me. A second repair person laughed at what a poor job he did. read more

Do not use. Shingles blow off every storm. Manufactured wont warranty because incorrect installation. Does not return calls once paid.

I had the roof replaced by T Morrell and it took him a month to remove the dumpster from my property. The driveway was damaged since the dumpster was sitting for too long. After less than a year a portion of the roof started to leak but T Morrell was nowhere to be found to fix the damage. read more

Tom was amazingly responsive and did high quality work on both our rubber roofs and our gutters. He sealed multiple leaks in the roofs and the gutters. He is a pleasure to work with, is trustworthy, and does excellent work. read more

Hired to fix 2 leaking roofs. Paid him $2600. Roofs still leaking. Gave me the run around for weeks and weeks and never came back to fix. Its been months. read more

We came home one day to find a large leak coming from the ceiling in our common area in our apartment in South Boston. We called a few roofers and Tom was the first one to pick up. He was EXTREMELY responsive and came by the next day to help. He quickly found the root cause from our roof and also provided us with a quote for long-term options, which we found very beneficial. We had him come back and he completed the work almost immediately. I've never dealt with a contractor who's been as responsive, helpful, and honest as Tom. He even came back a few weeks later to assist with a separate window leak! I would HIGHLY RECOMMEND him to anyone needing help with roofing, gutters, or siding as he is extremely trustworthy. If it were possible to give 6 stars on Yelp, I would. read more

Tom & Crew Very fast and responsive, came right out after I called about a leak in the roof. Fixed the problem in a matter of minutes. Great guy and awesome crew. read more

Tom recently fixed a roof leak for me. He was very knowledgeable and quickly found the issue. I would definitely recommend him and not hesitate to call him again. Thank you for your quick response read more

Tom Is a bit slow to respond to the punch list. Then when there was a problem, he did not complete the repair. I'll have to hire another contractor to repair the damage from the roof that leaked after he installed it. He did fix the leak, just not the damage. He stopped responding to my messages. If he ever does take care of this, I'll adjust this comment. read more

Tom and his crew are your team for gutter work. Prompt, professional and great workmanship. read more

T Morrell Gutters & Roofing - Roofing Near Me - Braintree, Massachusetts

Horrible service. Forgot our appointment the first day then after finally coming to look at our place never bothered to call back with a quote for services; even after I followed up and left messages multiple times. Very unprofessional and would not recommend them to anyone. read more

First, let me start by saying that I live in the South End in Boston in a 4-story brownstone. I've used Tom Morrell and his company for two separate jobs. On both occasions, he did an exceptional job! Before working with Tom, I had a ton of trouble finding anybody that could repair my gutters or roof because of how high the roof is (over 45 feet). In addition, my building must adhere to the historical motif of the south-end. So there are certain style requirements for work done to the exterior of any building. I called Tom initially because I needed a brand-new copper downspout put in. He promptly came over, gave me a quote, and completed the work within a few days. The work was excellent and I am extremely pleased! He On the second job, Tom came over and helped me to repair the back gutter on my same property. He gave me a good quote and again was able to complete the work within a few days of the estimate. Beyond the high quality work and prompt turn-arounds, I appreciated Tom's communication. Something I really dislike when working with contracts/sub-contractors is when I get blown-off or treated without professionalism. It seems to happen far too often. Tom is the exact opposite of this. He is clearly a busy guy, but he will always treat you with courtesy and respect and will let you know what is going on - i.e. if things need to be rescheduled, etc. Highly recommend Tom for any roofing related work. read more

We called Tom out to our condo in the South End as our gutter was not keeping up with all the rain we've been having lately. Tom was very accommodating and was able to come check it out the very next morning. He provided very friendly, professional service and walked us through a range of possible short- and long-term solutions at various pricepoints. I really felt like Tom wanted us to understand our options and he did not put any pressure on us one way or the other. Although a simple cleaning was the right short-term solution for us, we will definitely keep Tom in mind when we need to spring for the upgrade! I would absolutely recommend Tom to anyone with roofing needs! read more

Tom and his guys absolutely DOMINATED the garage roof I needed repaired. Once we had the contract signed, Tom completed the work that very weekend in one day! I would definitely use R King Service again. read more

Had a leaky ceiling / roof Tom came same day and assessed the problem then fixed it the next morning before the storm.

Called to have roof vents resealed as they were leaking. He never showed up that first day or called to say he wasn't coming. I texted asking that we reschedule for the next day. Did not hear back from him until two days later. He sent an email estimate for his work without ever having seen our house. We had in the meantime contacted another roofer who had already repaired our roof on the same day we had called them. R King's estimate for the work was $100 more than what we had already paid the other roofer (and the other roofer had done quality work). I can't speak to the quality of work done by R King Service, but the customer service and price deserve a low rating. Addendum: After my review was posted the owner of the company contacted me to explain that he had come out to the house to make the estimate. But he had not gotten onto the roof to see that the work had already been done. I appreciated the fact that he does check his reviews and follows up. That does show a certain pride in his work and so am upgrading him one star. Regardless the fact that there was poor early communication (which seems to be the norm in the roofing repair businesses as there are five other companies I called that never heard back from at all) and the higher priced estimate means he would not be my initial recommendation to someone who asked me about roof repair. read more

This business demonstrated a complete lack of respect and faulty work that has resulted in damage to a unit in the building. Although he never showed up when stated, my main complaint is that the work completed on our condo's gutters was not done properly, resulting in water damage to the interior of the unit. Tom, the owner, said that one of the downspouts was left off because the gutters had been titled backward so the water would go down the back downspout. This is not the case as we have photos of water gushing down that corner of the building. The work was therefore erroneous and incomplete. He agreed to a 15 year warranty in writing as well. Avoid at all costs! read more

Tom Morrell is an excellent professional! When we had issues with a leak, we were desperately trying to find someone to come and evaluate. He was able to come do an evaluation in less that 24 hours to give us an estimate and he did an awesome job! He was responsive with phone conversations leading up to the initial evaluation. He is pleasant and very professional. We appreciate that he is a wealth of knowledge on much more than just roofing. We are looking forward to continuing to work with him! read more

I had Tom do my roof in Quincy and as far as I can tell it was done correctly and basically on time. There was a delay getting started but nothing substantial and he was up front about it. The issue I had is more with communication. I have a balcony off my master bedroom that had to be taken down as part of the roofing project. It was supposed to be reinstalled using composite decking and it has not been. I have been promised multiple times that it was gong to be done and told twice that they were "coming the next day" but it never happens and there's never a call or explanation. There was some money that he told me to pay him upon completion that I haven't paid and I assume he didn't want it because he knew he wasn't going to do the balcony but that is just a guess. Tom has stopped calling and I'm assuming that it's just not going to happen. So as far as the roofing component goes I have no issues as of yet but there's definitely a bad taste left in my mouth because of what I explained. Updated: 11/5/17 Tom called me a few weeks ago and apologized for not finishing the job. He said he purchased some lobster traps or something and was busy for weeks getting them set. I have no idea if this is a story or fact but who really cares? He said he would be dropping off a check for what he owed me the that weekend and to no surprise at all he didn't and hasn't returned my messages looking for the money. read more

I signed a contract with T Morrell on 12/4/15 to replace a rubber roof on the front of my commercial building in Hanover, MA. Job was done and paid in full 12/8/15. Beginning 3/11/16 the roof began leaking. Tom Morrell has patched it 5 times since then and stated to me several times that he was not going anywhere and would make this right. It was still leaking as of 6/6/17. At that point he stopped accepting my calls, email and text messages. I made a claim against his insurance company listed on the certificate of insurance and found out he was not covered for the damages. I had to hire another roofing company to make temporary repairs (as I was not in the position financially to replace the roof AGAIN or lose my tenant) to the job that was not done correctly the first time! BEWARE OF THIS COMPANY !!! Tom H. read more

Thomas is a pro, does excellent work, and prices competitively. I've hired him twice. First was for an asphalt shingle roof that needed multiple repairs and removal of three existing layers. Excellent work. Second was for a rubber roof that included a roof deck. Again, excellent work. I trust his work will last a long time. Thanks, Thomas. read more

Awesome job! Professional, clean, fast, fair, and got the job done right just as a rain storm was coming. Tom came to my dental office to fix my roof at 6:30 AM fixed the leak and saw some other impending problems on our flat rubber roof. He took photos explained the problem and will be back to do the repairs so we don't have another leak. read more

I'm a resident of Brookline, MA and for the longest time we had a problem with our roof. There was a leak and the water would seep through causing us tons of problems. After contacting several contractors and so-called "roof specialists" we thought our problem would never get fixed. Some of them would never call back and others just couldn't identify the problem. However, after contacting Tom Morrell, our problem was a thing of the past. Seeing I had a 9-5 schedule, he ensured he could set up a time to meet and apologized it had had to be earlier in the morning around 7 am. He was very professional and knew what the issue was as soon as he got on the roof. He told me a rough idea of the cost of repair on the spot which was very reasonable (so hard to find a humble person to charge reasonably for their labor in today's times). Then he got back to me fairly quick with a written estimate and a copy of the liability papers for his company. I would definitely do service with them again and highly recommend them to everyone else. read more

I live in a condo in Charlestown and we experienced a roof leak over the past winter that caused a lot of issues inside our new condo with ceiling staining, etc. I called Tom Morrell and a bunch of other contractors to have them take a look and Tom and his staff were immediately responsive over the phone (they came out right away on a weekend) and then made return visits as needed to make sure the problem was addressed and resolved properly. Although it took a few tries to fix the issue, Tom and his staff came back (charging only their initial quote = very fair pricing) a couple times and made sure everything was set! No more leaking (still after 6-months it seems to be totally fine)! Tom even checked in after the initial repairs when it rained to see if things were OK. I would definitely use Tom Morrell and his team again if we need any help with our roof again. read more

We had a minor leak in our roof after the 2015 record winter. We called several roofers and two returned our calls and did site visits, including Tom. We ended up going with Tom and his crew, and they did a great job. Tom is honest and up front about costs. After talking with him, we ended up expanding the job to have them take care of some "nice-to-have" fixes to the roof. Tom and his crew managed to fit it all in on time and on budget. We had a great experience and recommend Tom Morrell Gutters & Roofing without reservation! read more

I called several roofers in the area and found Tom Morrells's roofing to the best option. They provided the most detailed affordable proposal, and were very professional organization. A day after I called to accept the proposal, the paperwork was done and the work was scheduled for later in the week. Two days later, the shingles were delivered and the next morning the work crew arrived. They had the roof completed by the end of the day and the cleanup completed by 9 AM the next morning. They found and fixed every weak spot in the roof, built up the low spots and made sure the roof would last for many years to come. The work crew was really impressive and did a wonderful job. They also made some recommendations an an estimate to fix some weak areas in the walls and a few other long term housing repairs. I am glad I chose this roofing company and would highly recommend them read more

Currently, I give Tom and his team a rating of 1 star. Tom and his guys installed a scupper and downspout on our house back in June 2017. We paid the deposit on time and the final payment on time. The scupper that was installed is not large enough to deal with the water runoff from the roof. Since the end of July, when I was finally back in the country to see the work and hear my neighbors concerns, I have been calling and messaging Tom on a daily basis to come fix the current situation. For the last 3 weeks I have been told they would deal with it. Someone showed up the week August 21st to look at the problem and said they would be out the week of August 28th to fix it. I messaged and called Tom every day that week to find out when his team would be there so that I could oversee the work and he has never called me back. I am very disappointed and I hope this can be remedied this week. I will update this review if I get a response and the problem fixed. Tom and his team may be the type of contractors that do the job quickly, but if you have issues getting them back to fix them is a problem after you have paid them in full. Giving a client a 5 year warranty on work doesn't matter if there intention is to never return when there are issues. read more

If you would like to see the job completed......look elsewhere. We contacted Tom for a roof health check / gutter clean / animal proofing and were scheduled quickly for the work to be done. However, the animal proofing piece didn't happen and despite it being more than 10 weeks since the original job and countless phone calls, txts and emails - no joy. Lots of excuses which all boil down to the remaining job being too small. So - don't use Tom if you like jobs to be completed. read more

They fixed our gutter last spring and it came apart from the house before the storms started and when I called to have it fixed again, Tom said they guaranteed their work for 2 years and did come and fix it for free and looks great! read more

My roof here in the South End was leaking so I called Tom because of the reviews posted on here. We went up on the roof and he found all kinds of small holes in the rubber roofing that needed patching as well as a few large ones. He gave me a price to repair the roof, clean and repair the gutters and replace the downspouts. He gave me a quote and then started work early the next morning. Unfortunatly rain then snow snowed up around noon the next day but they were up there the following day sweeping the snow off and fixing the roof before the snow had a chance to melt. They were very thorough in everything they did - complete professionals in every sense of the work - and a joy to work with! Recommended most highly read more

This is the worst company I have ever done business with, I paid 1600$ to have a 3 season room flashed to my house and have a drip edge put on, because water got into the house Feb 2015. Tom and guys came out in March, in May there was a rain storm and water got behind back wall gutter. After multiple calls and waiting almost a month a guy came and said the gutter needed to be leveled. He leveled the gutter and then the next time it rained the other side of the gutter got water behind it, water hitting right on window, and going in soffit. Now we are just waiting for water damage as the water gets in soffit! Multiple times I called Tom and was told he will come himself and take a look, he just keeps lying and no one shows up! The flashing was about 25% done, as noted by our general contractor who did vinyl siding for us. The work wasn't even completed and water getting behind Gutters still. I will be contacting the BBB. read more

HUGE PROBLEM! Does not stand behind his work even though we paid for a 15 year warranty. We hired (and paid in full) T. Morrell for work on our triple decker in Boston. The job was "complete" in about 3 weeks but was not done in a good workmanlike manner. I spoke to some of the guys on one of their last times out to the property and asked why they had not removed a large downspout. He said it was too hard. So they left the downspout hanging there not connected to the gutter. They did eventually come back and remove this downspout but when I expressed concerns that they should have re-installed a downspout in this location they assured me they had pitched the gutters to the back of the building and this downspout was not needed BUT, "since T. Morrell stands behind his work so if it rains and there is an issue they would come back out". This was entirely NOT the case. Since that time every rain/mist/drizzle the gutters pour water down the front and side of the buildings where the downspout should have been. What is worse is that we've called, left voicemails, text messages and e-mails and they have been completely unresponsive going on 2 months now. The second Unit now has water damage on their ceiling and we have no choice but to find another company to come fix the terrible job this company did. It's put us all in a very bad situation. I would never use this company again or recommend them to anyone. We are very disappointed. read more