We went in to get my wife a new phone and bring her into AT&T from T Mobile. Our first visit was…read moregood until we had learned later we were not informed of some very important things. We were not made aware of a "buyback" or "restocking" fee. We were told we had 14 days to try out something and if we weren't satisfied we could come back and find something else no charge. This was not the case as we came back and were told there would be a 50$+ fee to switch phones. We were lied to by the employee, which could've been a simple mistake, but a costly one for us. We would expect the store to come in and reimburse us for such a fee we were not made aware of but that was not an option. We will be exploring better options the next time we are in the market for cellular.

I had casually searched to trade in my current phone for an iPhone 13 for a few months. I had…read morevisited several AT&T stores and kiosks at Sam's Club in several locations and was told at each one that they could order one for me. I preferred to wait until a location had the phone in stock and could do the activation and data transfer for me instead of having not-too tech-savvy me attempt to do it. This location is an authorized retailer, not owned and operated by AT&T. I entered and asked if they had the iPhone 13 in stock, and was pleased to hear that they did. The employee and I quickly chose the model and color, and the amount of exchange allowed on my phone. I then waited while the employee did all of the steps needed to get the phone activated and transfer my data to it. Another employee was kind enough to offer me bottled water to enjoy while I waited. Over good experience.

Been working with e2e for 10 years. Best company we have ever worked with. Competitive pricing,…read moreexcellent customer service, and they always follow through. Good old fashioned their word is their bond. Make us feel like we are their only customer. No one better.

From the owner: If you need to simplify your business phone system/service and you're in a hurricane-prone area,…read morecall us! We have the solution for you! Welcome to e2e Communications, Inc. We are a full service voice and data communications contractor with a superior Hosted VoIP product. We offer business solutions for all your telecom and networking needs. We possess the knowledge and proven experience to provide the services and products you need. Our company is headquartered in Jacksonville, NC and serves the Southeast United States. e2e Communications is founded and supported with over 40 years in the telecommunications industry Our services include: + Hosted VoIP + Voice and Data Cabling Solutions + Infrastructure Cabling + Business Phone Systems + Sales and Service + Project Management + Carrier interface We work with your service provider for you! e2e Communications can handle any job large or small. We will work with you from blue prints to grand opening and beyond. Frank has worked for major corporations and has built data centers, both across the United States, and internationally. He has a level of communications skill sets that are not typically found in Eastern North Carolina.

It was a great experience dealing with the staff at this Optimum location!! The agents were…read moreextremely helpful and seemed to care for the customers.

Can I give 0? I haven't been in the store but optimum…read moresucks..... by walmart off 10th- After 9PM I persistently get 3mbps upload speeds but its fine during the day... Testing directly from my new modem Metronet please come to my neighborhood

The worst phone company , I have ever seen... Have hadca phone line on the ground running around…read more250 yards not feet... Have called over 20 times... Since MAY OF 2021 to get this resolved... With no Help.. Harry Sheehan won't Answer at 252 515 2879 and Joey Stephenson will not return phone calls. 910 658 6771.. Have spoken to him a couple times before, now I get no replies back... Can't get calls coming in .. Can't mow ditch cause of wire... Have had to stop state from mowing where they won't cut the wire..Century link ..sucks ASS

This is without a doubt the worst ISP i have ever received service from. I'm legitimately upset…read morethat they are legally allowed to continue doing business in Greenville, NC given the quality of service they provide. my internet (not even the base package; we took one of their "better" "fiber" packages) went out 4-5 times every single day, making it hard for me to work from home and impossible for me to play video games online. i'm talking complete outages, and almost constantly - usually once in the morning at 9, once around 1, and then multiple times between 5:30 and 9. DO NOT BUY THIS SERVICE IF YOU INTEND TO WORK FROM HOME OR DO ANYTHING YOUR YOUR CONNECTION ASIDE FROM BASIC ONLINE BROWSING. horrible company

For 8 to 9 years, Spectrum had taken over our area of Jacksonville NC, and pushed out all…read morecompetitions then began to raise the standard rates for years. Finally, Metrolink came through installing its equipment outside the roads I was excited to see come, and more excited to see that their offers are better, and more updated with options without emptying your wallet. I hope it stays this way.

I was lied to by the sales associate. I didn't think I should trust him and I wish now I had gone…read morewith my instincts. He told me the iPhone 8 was cheaper than the Samsung (only to find out later that the bill would go up after three months for extra charges associated with an iPhone). I also said I did not want the monthly insurance, and he still charged me.