Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

My husband recently visited the store to purchase a new phone. He selected a device and set up a…read morepayment plan without any issues. The representative assisting him verified his ID, which clearly listed our current address. Despite this, the phone was shipped to an address he lived at eight years ago. When we contacted FedEx to update the delivery address, we were told to reach out to Xfinity. Xfinity then informed us that they were unable to update the address and that we would need to wait for the phone to be returned to them before we could reorder. Over the next week, FedEx continued attempting delivery to the outdated address, and when we visited a local store for assistance, we were told there was nothing they could do. This phone is not only his personal device but also his work phone, so the delay has been especially disruptive. Nearly a month later, Xfinity finally received the returned phone. When I called, I was told that the payment would be refunded and we could reorder the device. We planned to visit the store over the weekend to avoid another delivery issue. However, we still have not received the refund, and this morning his phone service was unexpectedly shut off. He has been an Xfinity customer for more than ten years and has never made a late payment, so this issue is clearly related to the mishandling of the new phone order. This entire experience has been extremely frustrating, and the lack of support has been disappointing. We are now exploring other internet providers, and once this phone situation is resolved--if it ever is--we intend to take our business elsewhere. Based on our experience, I would strongly caution others to consider alternative providers. My husband relies on his phone for work, and being left without service is unacceptable.

I had internet services with Xfinity. They guarantee customers a certain price, then suddenly raise…read moreit. This last time when I'd had enough of their bait and switch, they'd agreed to $45 per month. After a few months suddenly they started taking $69. Trying to get help via phone made me want to pull my hair out. So, I cancelled autopay and just sent them $45. This went on for a few months until they started threatening shut off. I said, " If you can't keep your part of the agreement then cancel me. I will continue to send $45 as was agreed on." They finally did cancel me but I'd already switched. I could not continue to waste hours trying to rectify the situation by phone. I could not do it any longer because it caused me so much anxiety id end up in tears. Watching their ads promising a fixed price makes me so angry. They are the WORST for keeping their agreements.

Something I've learned over the years is that when dealing with your mobile provider, whoever it…read moreis, it's very important to deal directly with a corporate store, as opposed to one run by a 3rd party. It's hard to tell the difference, so the best thing you can do is ask. In my experience, almost every time I work with a 3rd party store, they are not familiar with current promotions, provide misleading pricing, and don't give accurate information This is a corporate store, and they have never steered me wrong. All the team members I've worked with, most recently with Tegan, have been friendly, professional, and everything works out on our bill exactly as they say it will.

Came in to fix screen. Didn't have my phone size so they were able to order it and send it to my…read morehouse. Quick and easy. DJ was very helpful and attentive when we came in.

I've used CC on my iPad for quite a while and I rely on it a lot more than ever…read more I have had issues/problems with it off and on and have had to wait a day or two before I can make a call.

This company does a very bad job. Half the time the system does NOT work. It says "call ended "…read more When the call just started. When it does record, many times the transaction is poorly translated. Meaning , gibberish seems to come out. Automatic service via Google does a better job. Will be looking for an alternative service that does a better job.