I bought a game from them and never even opened it a couple months later I tried to return it and…read morethey said there is a tiny scratch so they can't take it

This is a good O2 store in Warrington's Golden Square Shopping Centre, after buying some…read moreaccessories online at O2's online store, which I find is the best place to shop for accessories as they always have some good promotional offers on, even genuine Apple merchandise, including the new cases and USB-C adapters, I needed to come into the store for help fitting the screen protector. The staff seemed friendly and were happy to fit the protector in no time, they didn't even ask for a receipt or proof of purchase or even mention the fact my network provider was EE (While I prefer EE as a network, the one thing O2 has over EE is accessories and they do have a good network of stores which this is an example of) The store is a little small but has everything you need, a few tables to talk about contracts and a small but nice selection of accessories here too. The store was pretty modern and followed the traditional O2 layout. 4* - Pretty good store, hopefully, we will start seeing 5G being promoted here soon as the map slowly grows. (Currently, only 3 and Vodafone offer 5G in Warrington)

From the owner: Welcome to O2 Warrington located in Golden Square Shopping Centre. Discover an extensive range of…read moremobile phone deals from top brands like Samsung and Apple, along with SIM cards and accessories. Enjoy exclusive Priority perks, including rewards, unique experiences, and early access to gig tickets 48 hours before general release. Our expert team is here to offer advice on the latest gadgets and assist with setting up your new device. Visit O2 Warrington today for all your mobile needs.

at first I was a bit put off by the all male staff huddled talking amongst themselves, and the…read moreatmosphere of (all) mobile shops. pretty bleak feeling with the walls scattered with various mobiles. I was asked within a minute if i was looking for anything in particular, i explained my want to buy outright a sim free mobile phone ( a new very expensive one ). They explained that they couldn't do this and it needed to be locked to virgin even if i bought it in full. Most mobile stores require this so i wasn't shocked but didn't want that. The guy that helped me did explain that I would have credit on my moby due to being on contract with them already that could be put towards another mobile bought in there store. This was very helpful as I didn't know about this earned virgin credit and was due to buy a mobile as a gift soon after that and was happy for that one to be locked to virgin. The store may been a tad ominous at first as in all mobile stores and the pressure is on you when all sales teams eyes are on you as soon as you walk in, but the staff seem friendly enough and I'll be back for the gift mobile closer to the time of the birthday in question :-)

GAME made headings in June regarding the fact as a company they are struggling with a potential…read morebuyout by Mike Ashley and Sports Direct - take a look at this branch in Warrington's Golden Square and it is pretty easy to tell why. As well as the issue with mobile phones - which I've explained in detail in the review for the Brighton store, this store as a HUGE selection of pre-owned goods to the point it becomes more like an exchange store, similar to CeX so the selection of new products seemed to be quite rare in the store - the products that were "new" were really expensive too - much more expensive than giants Amazon and other retailers - now considering Game is the major player in their industry with no other store which is similar surviving, you'd expect there to be some decent deals other than on the pre-owned games - are they seriously trying to go down the CeX model? The staff also seemed disinterested - there were two staff members working which was good however they might as well have not been there at all with staff just sat there on their phones and ignoring customers who come into the store. Dreadful selection and pricing of "new" games compared to any other high street or online retailers and staff who don't care - this store sadly sums up the decline of GAME throughout the years - and by the sound of things, they better get their act together quick. 1*

It's a chain store, but it's the management that let's this particular store down they have been…read morehere a long time(no promotions then!) In the past I have taken defective software back and what a reception I got, totally unhelpful, no consideration for the customer they even went further, made snide comments and the manager even licked his tie and rubbed a game disc presumably to check if I had brought him back a pirated disc, and he could get the ink to run, he did this in my presence. Shocking service from totally unprofessional staff. The store seems ok until you have a problem with your purchase. There are plenty of good computer stores in Warrington, use them!

I visited this store today to set up my new i phone from my existing i phone as i had upgraded it…read more The first member of staff was clearly not interested in doing this for me and told me that I could do this at home. I know this ! I told him I was not confident enough to do this. He then found a security setting which he said he could not turn off and that he could not get past it. I clicked the off button so that he could go ahead. I then had to go away for an hour and return while it allowed him to access it. I did this. I then left it with them - I asked if they needed anything else from me they said they did not. I returned two hours later only to be told that they could not set it up as the hour they had to do had passed and they could not gain access to the phone. They had clearly chucked it in the back room while they got on with other things then realised that they had messed up. I wasted a whole afternoon on this - as a self employed person this is not good. I took it home and did it myself it took 45 minutes. The staff lie to you and do not have the skills needed to support you. Do not waste your time with this place.

This EE store is quite a large, cool EE store located in Warrington's Golden Square. The store does…read morestand out in the shopping center, in a good way because it is quite large, bright and the sign looks pretty cool, and of course makes the EE logo stand out. In a mall, where all your competitors are, In EE's case this is Vodafone, O2 and 3, you do need to stand out and EE have done this from the start. The store its-self seemed like your average decor, however they were no charging facilities inside, like at the Manchester Arndale branch, The staff members here seemed quite rude and ignorant, and just had me standing at the desk for a few minutes, he seemed to be with another customer, he was rushing back and forth the small space, but still he didn't say "I'm going to be a while yet. Can I help?" or even say "Hello. I'll be with you in a minute", I thought this to be quite rude to the point I even considered walking out after 2-4 minutes until a lady approached me. She didn't seem too knowledgeable when I tried to talk to her about the Power bar offer, and couldn't put a date on when it would be back, I have asked in multple stores for months, since it was recalled and been given a similar response which shows a lack of knowledge or training of staff on this issue, or they don't want to reveal anything yet due to the nature on why they were recalled in the first place. This store is quite nice and stands out in Warrington, but really it is just your average EE store, and although it isn't terrible, I still sadly can't warrant anything over 2 stars, with the main reason for the low rankings being the staff. Normally when I walk into a phone shop, I am greeted straight away, regardless of whether people are with a customer or not, and I didn't even get a Hello here!

Congratulations to Bernadette for her professional help and assistance to my daughter and I when we…read morepresented her with an old phone and alarm system purchased a few years ago. She quickly assessed the problem for it not working and suggested the solution. Having now fix the problem for the phone not working she then quickly brought us up to speed on data input and functions. All text book stuff but she did it well, bring us all to satisfactory conclusion and cementing a bond for our next purchase in this competitive field of electronics. Carphone Warehouse and Bernadette are the bees knees as far as we are concerned, speed, professional efficiency, win every time.

Absolutely diabolical! Went down to cex today to sell my first edition pokemon pearl. COST ME MY…read moreWHOLE LIFE. i go over to this goth kid and say to him " hi id like to sell this game please" and i pass it to him thinking id get my moneys worth but no he says to me " 10 quid cash or 200 quid in store credit" are you taking the mickey mate.

goth ppl :) games are everywhere which is unexpected, stinks of monster and biftasread more

Went into CEX today to sell my Playstation 4 because I needed money and all i did was watch Netflix…read moreon it which I can do perfectly fine on my smart tv ... waited in the queue for half an hour which obviously can't be helped... get to the counter and they say it'll be an 1 hour and a half wait which was alright i guess so I said i'd go home and come back later so i come back to the store at 5 o clock, one hour and a half later, and they tell me it probably won't be finished today... bare in mind they close at half 5 so not only did they need an extra half an hour they would have even done it today... so naturally i am pretty annoyed. Please do not commit to something and then have the audacity to say you can't do it because believe me you wouldn't go into a restaurant order some food wait an hour and a half for you to be told to wait an extra half hour to then be told "sorry it won't be done until tomorrow " ridiculous .... absolutely rubbish service, though CEX as a place is excellent just that shop has let them down as a unit . absolute crap.