Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

2/3/21 Mmm 14 days ago Wil R received outstanding service…read more What I received was disappointing to say the least. When I arrived yesterday, Adam and Ms. (I don't know her name. She had no name badge on. We will call her pigtails because that is what stands out about her.) Pigtails greeted me, but not because they were happy to serve anyone. More like it was very hard to show any emotion whatsoever. The very moment they found out that my phone had no insurance on it, I got the we can't help you expression on their faces. Mind you, I canceled my insurance last week because my phone is old. My phone is an Samsung S8 and Samsung is now up to S21. My phone for the past 2 days has been very slow and sluggish. Nearly all of the important apps I used would work properly. I was hoping they could fix the problem, but I started having doubts that these two people would have the answer not long after I arrived. These two people were not very helpful with informant on the new phones. Especially Adam since he was really the on dealing with me. Information is on the glass near the phone, but I was hopping to hear the information from him. It never happened. I wasn't able to get my $400 trade in for my phone, because my account is one day past due. This makes no difference that I already had a paid arrangement with T-mobile. Ms. Piggy started to get sarcastic with me and I held off from dropping her down a bottomless well in my mind and in person. Instead I decided to call T-Mobile and try to get some help with them. Once again, the first person I spoke to, was very reluctant to try and work things out. Zero points for Nutmeg. I seriously had had enough with T-Mobile. In my annoyance, I must have said "T-Mobile has just lost a client. " I left the store and a minute later a supervisor of T-Mobile called me back. Nicole really set the standard of customer service. She is the very reason this store gets two stars instead of one star. Although she was able to do the upgrade I turned it down. During my time on the phone i was able to figure out what was slowing down my phone. Amazing things can happen when you fuck around with your phone. Now that my phone is back to the way it was, I will hold off from upgrading my phone for a month or six. Thanks Nicole. As for the other two employees Piggy Adam's, maybe it's time you two found different jobs away from people.

I came into this store looking for new accessories for my phone, I have a different company but let…read moreme just say this; the type of service that was provided at this store was impeccable. When I first entered I was welcomed very politely into the store by the three young ladies working at the time, Jasmine, Elizabeth and Grace. They answered all my questions about the company with very detailed and informative responses and because of that, I am ready to move over to T-Mobile from my current company. I was also helped to pick out the perfect accessories for my phone. Amazing service that I can compare it to the service at Chick-Fil-A! They even mentioned something about their own TV service which sounds very exciting! Cheers! I will definitely be coming back in the future.

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

Parking is way better here and they are knowledgeable at this corporate location…read more They have many options for Sprint customers as well and speakers on sale

Best customer service and staff in the entire DC/MD/VA. I live in MAryland and work in VA and DC…read more Been to many T-Mobile stores. This is the first time from entry to exit I was greeted with enthusiastic, knowledgeable, efficient and accommodating staff. Angel (customer service technician) is patient, professional and kind. Johnny (assistant manager) sets a great standard for customer care and helped me in making a confident purchase. Mustafa (new hire) was eager to provide any additional information. I will gladly travel the extra distance for the exceptional service!