I have only taken my computer in for one repair here, that's how you know it's good service. Thanksread more

Shit company, doesn't pay any heed to complaints, outrages are so frequent. Absolutely not…read morerecommended for anyone. Very inefficient.

Would have gone for less stars if I could. Terrible service. Intermittent outage. If you call them…read moreto report a problem, which every other apartment is facing in the building, they tell you that its a $100 charge for a tech visit. Plain and simple rip-off.

This place is staffed with flippant, incompetent weirdos. I'm not sure that does much to…read moredifferentiate it from other cell phone stores, however. They all kind of suck. I discovered something useful: It is not necessary to deal with places like this. Instead, I'm buying refurbished phones online (ie from backmarket.com) and purchasing service from Mint and StraightTalk. If you want to torture yourself, visit a T-Mobile retail location. If you'd rather avoid incompetence and stress, check out the options I mentioned above.

i was helped to day by a man named estime' at the tmobile store on prospect. a wonderful young man…read morewho was very happy to help fix my phone. i am a t mobile customer for years and this is my first interaction with a tmobile store employee. this guy was great he deserves to be in management if he isnt already.. thank you very much estime'