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Santa Ana, CA
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4 years ago
Recent experience with this store and staff was first class. Polite, knowledgeable, patient. Thank guys for helping me with my Iphone 13 pro max issue. Great service highly recommended. read more
2020 E 17th St
Santa Ana, CA 92705
(714) 277-4466
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http://www.t-mobile.com
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MD Telecommunications
(100 reviews)
Michael did a great job hooking up my outdoor ring camera thru POE…read more He was prompt and very thorough.
Contacted MD Telecommunications to have them assist with getting my TV mounted. Communication was…read moregood, was very flexible with the schedule I needed, took only a little over an hour and a half, and it was done beautifully.
LC Wiring
(13 reviews)
For the past 10 years I have had LC Wiring install our structured cabling for our business offices…read moreand warehouses. The completed work is always excellent, and the team consistently delivers outstanding installation and service. I would highly recommend LC Wiring for any structured cabling needs.
I have used LC Wiring twice now - in sort of a convoluted way. You see, when we expanded to a new…read morewarehouse we needed help with interior wiring. We called a different company (which I will also review) probably based on their google search results. So we made an appointment with them...and they didn't show, several times. We kept calling...and finally they came. And did a bad job. So we looked again for a contractor - and found LC Wiring. LC Wiring scheduled an appointment, showed as scheduled, completed the work perfectly and charged a fair price. Fast-forward several years...we were making some changes in internet and phone service (because Windstream bites - again separate review) and couldn't remember who we used last time as we needed more internal wiring and repairs...so we wound up with the other guys again...who scheduled appointments and didn't show 3 times. And we searched again and found LC Wiring again. And again we called, they came and fixed us right up pronto. Highly recommended business.
NovaTech
(68 reviews)
In 2023 I hired Novatech to install multiple 4K camera's around my home. The house was pre-wired…read morewith Cat-6 in most locations. I added more locations that were not pre-wired, the installers found a way to feed the Cat-6 wires without holes or needing to knock down or repair anything! I was very happy with the install, the quality of the cameras and everything. Fast forward to today, the clock time has been off since daylight savings earlier in the year and I forgot about it. I could not figure out how to do it. So I called Grant at Novatech and within 5 minutes on the phone, he had it changed for me. HIGHLY recommend this company for anything you need.
Fast and professional installation with very reasonable pricing. The team was punctual, efficient,…read moreand left everything clean and well-organized. Highly recommended!
The Line Connector
(36 reviews)
Mike showed up on-time and did an excellent job installing wireless APs throughout the office…read more Extremely professional. Would definitely recommend for any cabling needs!
Mike came out and provided a consultation and estimation of costs to wire up our new office the day…read moreafter I called him. After that consultation he provided a good bit of guidance over text and phone to ensure that we bought the right hardware that fit our needs and the installation we were seeking. Then, Mike came and wired up about 40+ different POe and networked workstations for us in a matter of a few hours. The process was super smooth, reliable, and met our expectations on what we wanted to get done. Pricing was very reasonable, and I appreciated that Mike wasn't a nickle and dime type of guy and focused on doing things right and on time rather than obsessing over costs and up-sells to us. In fact, Mike talked us out of a few additional things we discussed because he advised that it would be a waste of money. Kudos to Mike, we need more like him. I look forward to using his services again!
Netexem
(26 reviews)
If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!
Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was…read morereceiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan
NetServ
(7 reviews)
I have been using NetServ for our IT support since we opened in 2015. NetServ supports our…read morecomputer network, phones and our hardware as well. They installed our entire system and when we moved they were very flexible in supporting our needs. I really appreciate the people at NetServ! Rocio, Dennis, Richard have all been great to work with. When we have had an issue the owner Keith always gets personally involved and makes sure we are satisfied. I would highly recommend NetServ!
The Team at Netserv has been managing our IT and VoIP systems since 2012. We rarely have technical…read moreissues because they maintain our devices and phones impeccably. When Spectrum goes down they are in control and manage the process until things are corrected. Keith and his staff designed an emergency internet provider system that automatically kicks in if our primary system goes down. Totally cellular based. We've had to use it a few times in the last year allowing us to avoid any downtime. We are a busy insurance office and cannot afford to be down and inaccessible by our clients. If you have a need to always have things running properly just call NetServ. They are life savers. Staying connected to our clients is priceless.
Smartology
(58 reviews)
They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.
I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.
Same Day Jacks & More
(40 reviews)
Paul and Travis are excellent. They do excellent work at a great price. I wont use anyone else but…read morePaul. They handled a very complicated situation with ease and took care of any issues as they arose.
Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.
Starlight Tech
(92 reviews)
I recently hired Starlight Tech to run cat6A throughout my house and to setup my cameras to use…read morededicated ethernet cables. This was great since I always wanted cat6A in every room and to have security cameras that were not wifi based. They are professional and friendly. I was impressed with their cat6A plan and also where to place my access points as well. I learned a lot from them during the process.
They were polite, knowledgeable and very helpful. Quote was very reasonable, and they made sure…read moreeverything worked on our end before leaving.
Metro by T-Mobile
(1 review)
They don't speak Spanish, What I don't like is that they want to force you to add things to your…read moreaccount.
From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.
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Great customer service , very helpful and easy to communicate with . Definitely recommend this…read morestore they helped with an iPhone upgrade & making it easier for me to translate etc
The all knowing 'Ashley' refuses customer service or to even dial the corporate customer service…read morephone number for assistance. If she doesn't want to work she doesn't. If you need assistance go anywhere else.
This is the only location I will go to when I need any assistance with my service! I went in today…read moreto activate a replacement phone and David was more than great. He was beyond attentive, calm and collective. While attending me, it started to get very busy with walk-ins and David was still very friendly and greated every person that walked in. Even while on the phone with customer service! I have had him help me out in the past and he has never changed his great customer service. Always with a great attitude, Even under pressure. He was very patient with customer service on the phone, while they were giving him a hard time. He ultimately was able to take care of everything as I wanted. Thank you David, you are awesome!! Don't sleep on this location! Best service and great deals on phone, tablets and now watches!
This review is for the entire company of Metro PCS. They are SCAMMING customers with deceitful…read morebusiness practices like "Metro PCS by T-Mobile." They are NOT the same company. They put a 6 month (180 day) lock on their phones if you try to unlock one of their phones and activate with another company (including T-Mobile) but dont have to wait those 6 months if you activate with them. Additonally, calling their customer support is a terrible experience and they will put you on hold for a long time without resolving your issues and they will lie sometimes. Scam practices so in conclusion, bad company no bueno
My phone stopped working. I couldn't make calls or send texts…read more ALEXIS was happy and cheerful to help troubleshoot my problem. She asked a couple of questions and continued working on my phone. She made a couple of calls to help troubleshoot my phone. AIYANNA also helped and between the both of them, my phone was fixed! They both ROCK AT THIS METRO BY T-MOBILE SHOP ON VALLEY BLVD!!
Paid my bill ONLINE. Phone wouldn't work after 2 hours. After 3, I walked into this store where I…read morebought it. The RUDE woman there chose to sell a phone rather than help me with my 2 minute problem. After I realized I was being PUNISHED, I decided to talk to every person that walks in and tell them my story. She threatened to call the POLICE on me, even though I never threatened anybody, never used profanity, was never disrespectful to anybody but the RUDE woman that was in charge. Once one of her co-workers got in, she helped me in 2 minutes. That's how I know how long it took to fix it. The rude woman chose to help the women in front of me because it was a big fat commission for her and the company. They don't care how they screw you once they have your money. That's what I was telling people as I met them. I told her, "Good. Call the police. I've already PAID you people. I just want what I paid for". Rude people, lousy service. If you don't pay your bill, they cut you off immediately. No extensions, no people to call and talk to. That cheap smart phone I bought, in the long run, wasn't so cheap, and isn't very smart! This store DOES not show up on the MetroPCS Store Locator; Gee, I wonder why?