I have been with sprint for about 9 years and 6 prior to that. I never had problem with sprint, T-Mobile is a different story. In Mississippi T-Mobile service is not good for when you're outside of the city limits. But that's not the problem. The problem is that yesterday Saturday (July the 10th) around 6-7 I went to go pay my sprint bill which is roughly about $410. This was just after work, and I know I'm dirty and all because I work in construction and it had rain. So I go in to try to pay my bill. There was 2 girls there sitting and just particularly doing nothing. One of the girls leaves and the one with the orange hair stays and seams unreluctant to attend me. She asks me if I'm paying cash or with card? I told her cash. She checks the iPad and starts saying that they can't accept cash. She hardly seamed that she wanted to get up and attend me a paying customer. With a voice of dread she was saying that they can't accept my cash payment.I don't know what's up, but it is not professional the manner that she was conducting her self. I don't have problem with the establishment, or any other employees. Just this one time when someone was not making the effort to do their work properly. read more

I had amazing service from the T-Mobile team here on County Line Road in Jackson, MS on 02/13. The manager, Francis, and her team members Justice and London were super knowledgeable, helpful, and patient throughout the entire process of transferring my number over from AT&T to T-Mobile, starting me with new services, and setting up my iPhone. They told me all about the plans available, services offered, products, discounts, billing etc. everything one would want to know when transferring to a new company. The only downside was the store's location. It's kind of ducked off/pushed back from the other buildings next to it so I passed it the first two times. read more