The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

Made a request to have my washing machine inspected following a move into the area. Technician was…read morereluctant to even consider making an appointment, but finally stated he would come on Monday between 12-3. No show and no call to explain. Would not recommend.

I've used Brent to repair multiple appliances over the years. He's always been responsive, shows up…read moreon time, follows up and does quality work. I used some other companies before I found Brent and it was a hassle. They didn't call you back or show up wasting your valuable time. Save yourself a headache and call Brent next time your refrigerator or washing machine starts making a weird sound.

Quick (extra$), well done. Very friendly. Practically remade a suit jacket for me. Highly recommendread more

From the owner: My business is to serve the community that meets our customers demand. Our aim is reasonable…read morepricing and dependable service.

I was charged 2 diagnostic fees and neither diagnosis was correct. After 6 months I received a call…read moredemanding the 2nd fee after I paid the first and I refused to pay the 2nd fee. In writing the technician turned into my insurance company that the 6 month old ice machine replacement parts were no longer available. That was very untrue.

do not use. They are not a local company, which means they do not respond quickly. they claimed to…read morehave an office in Madison, but it closed six months ago "temporarily" Because they're not local they have to ship parts in, which delays service. They have not yet called me back, I've had to call them every single time. Their service tech missed a service window after they had sent the automated text saying he was on the way. This company is not reliable.

Had a problems with a Cafe GE Refridge. Called Haier(old GE service) twice. no good. Crap…read moreservice. Wasted $250 on Haier..... They Would not stand behind the failure to repair. Called McKinney. Spent about $350 change two parts. Did not fix the problem. Did not answer my calls. Called Brents Appliance Repair. He advised me to call A-1 he said they had the diagnostic equip to diagnosis the problem. A-1 sent a guy out he diagnosed the problem changed the part and was done and gone in 30 mins. He was professional, confident, knowledgable and fast. Good Man. Thank you Thank you Thank you

$105 for the technician to come to the house to tell me that he doesn't understand why the…read moredishwasher will drain sometimes yet not drain other times. His idea of fixing it was to take a piece of wire and tie the drain hose (which was dry) to prevent water from backflowing into the dishwasher. Then told us to monitor and log when the dishwash was dry or had water in the bottom. Totally unprofessional. Which the dishwasher still had standing water after washing a load of dishes. In the future, I will go buy a new appliance before using A-1 Appliance to repair anything.

They have great prices and appliances in great condition as well. I had my eye on them from…read moreFacebook before I moved into the area and once we were ready to purchase they were helped us make the right decision on the best washer and dryer for us even delivered the same day!

This business provides a great service to the community. The staff is friendly and helpful. They…read moreoffer fantastic deals on all types of household appliances and back their products! Good Deals make me HAPPY!

Great service Receptionist called me to give me tech's…read moreschedule which did not suit me too well. She consulted with the tech and worked it out. He was in and out, very professional & clean. The tech took the time to explain a few questions I had by calling the rep. Thank you! asem

We called these people because they are the only ones who do warranty repairs for LG refrigerators…read more When they came, they said it was the fan but they would have to order it because they don't keep them in stock. 2 weeks went by and we called and were told it would be "any day." A few more days go by and I call again and the woman who answered put me on hold, came back and said she was going to call the distributor to track down the part. That SAME AFTERNOON a different woman calls and says they have the part ( Lie#1) but wouldn't be able to install it until the following Monday (this was Thursday). No problem... until my husband calls to confirm that they are coming on Monday. Nope, because they only come to Vicksburg on Fridays. Lie# 2. They do come Friday, but 2 hours later, the fridge is not working again. We call them the same day and are told they will not be able to come out again for another 10 days...another Monday. I call on that Thursday to confirm (had to leave a message) and got no call back until Monday morning, where I was told, yes, they will be here. My husband took the day off, waited ALL DAY and no one showed up. He called the office, was hung up on. He called back and was told the repair person had scratched us off the list because he he said it had already been fixed. Lie# 3. We are then told it will be another 10 days to send someone out. What kind of this business are these people running? Disorganized doesn't even touch it. These are people who don't care about their customers. AVOID USING THIS COMPANY!