Service is CONSTANTLY going down. I never saw so many "circle of death" since dial-up.read more

Quite possibly the worst ISP I've had in nearly three decades of using the internet. Their customer…read moreservice access is convoluted and arbitrary, their internet service is spotty and unreliable, and their technicians are not equipped with the knowledge, ability, or experience to solve the simplest problem. I would only consider Sparklight an option if they were my only option.

My wife and I got a new phone and 3 days after we got it the phone messed and Emilee went above and…read morebeyond with help and trying to get it taken care of

They denied us access to pay and get repayment phone. Far from reliable . Custermer service sucks…read morerude unprofessional

(Full disclosure I am a former employee and a customer)…read more This group is awesome! Very professional, and knowledgeable staff, and one big family. One stop shopping for all your CTV needs and they stand behind what they sell! And in the event you have something in need of repair, Confluent has in-house repair lab fully stocked lab and knowledgeable technicians to get back up and running quickly! When I picked up my orders they, was always smiling and in a good mood, and seamed to enjoy working, which is why when the time came to move on my former job(ctv) I applied with Confluent. I really enjoyed working with these fine people, and was really hard to leave, I miss them.

From the owner: We specialize in CATV Supplies, Network supplies, Fiber supplies, Tools for all the above, TV…read moreRepair and various products.

I would give zero stars if an option. Goes out EVERY DAY!! Useless company, that's putting it…read morelightly. They came and "fixed" last week, funny! Tomorrow I am finding another internet company. They suck a**.

From the owner: Serving more than 800,000 customers in 21 states with high-speed internet, cable television and…read moretelephone service, Sparklight (formerly NewWave) provides consumers with a wide range of the latest products and services, including wireless internet service, high-definition programming, and phone service, with free, unlimited long-distance calling in the continental U.S.

Ricardo is the only one that seems to know how to fix anything. and it only takes him a couple…read moreminutes he is wonderful!! He is a keeper for sure!

Had a great experience, Mortimer was very helpful in fielding all of our questions and getting our…read morefamily all set up with upgrades and new devices. He even stayed late after close to ensure we got everything transferred over to our new devices. Would highly recommend this location!