They were so nice and gave us free things. Customer service was great, and the place was clean tooread more

I started with a phone call. Ryan was very helpful. I met with him and was able to trade an old…read morex-box for a new one in just a few minutes. He was very helpful and gave me information about the x box that i did not know.

Worst experience I've ever had a GameStop. Frankly, if the one in the mall was open I'd be going…read morethere because they were always top notch. I went in for an Xbox One Controller, because the one I currently own is acting up. I was trying to decide between which of the controllers I wanted, and the two employees on duty saw me there. They waited until I stepped up to the counter to inform me they didn't have any in stock. I honestly ask them why they couldn't have been bothered to say something when they saw me over by the controllers, and why they had something on the shelves that wasn't in stock? They told me that WASN'T their job. I then ask for a way to contact their manager and their corporate officer. Instead of that information, I get cussed at and have the police called on me. The employees couldn't even be birthed to give me a name for a complaint. I've never had such crap service at GameStop before. I can't wait until the one in the mall is eventually allowed to reopen one day.