Last Monday (4/5/2021) I went into this store in Poplar Bluff, MO to get a new SIM card for a phone I have. I was given the phone by my boyfriend, who told me it was unlocked for any carrier, what he didn't tell me is that he originally bought the phone from Verizon.
However, when I went into the store asked for a new line to be added to my account and a new SIM card put into the phone the woman at the store looked at the phone for all of 1 minute and informed me that it wouldn't work on the Verizon network. Then proceeded to try to sell me a new phone.
The thing is, I knew it would work on the network just fine, because I had put my SIM card for my line in the phone and it worked perfectly. So basically, the employee flat out lied to my face to try and sell me a new phone.
I ended up going online to get the SIM card and sure enough, it works just fine. I do not appreciate being lied to just for the sake of someone making a sale. I will not return to this store for any reason, ever.
Sincerely,
A customer who values integrity read more
