They can't help me with transferring phone and numbers . Had to go back 3 times to the store they…read moreweren't even busy . Then Logan said he did add people to my account . Come find out he didn't . What a waste of my time Andrew said that he was going to try to help us. By having us come back . . Then he says well if you don't like it, you should go to Verizon. That is so rude . Then you wonder why people don't like coming to the cell phone stores because it takes forever to do one thing and then they can't even do that. Especially when we paid them lots of money every month for years. If I could give them negative review no stars

I went back today after a negative experience yesterday evening. I spoke to a manager who was very…read moreunderstanding as I vented to him about the things that had frustrated me the day before. He knew about the situation and he was so helpful in making it right. The two customer service reps I worked with were extremely helpful and knowledgeable. I really appreciate how they worked with me and helped meet my needs.

The employees really care about giving their clients awesome customer service. 911 IT offers…read moredifferent levels of service so they can literally fit all different types of budgets. They're great to work with

If I could leave a 0 star review, I would. 911 IT has the worst working environment I've ever seen…read more Many of the individuals are novice and inexperienced, holding your entire company on the line. The ego of these people who have nothing to even justify it, will run you bankrupt and at a loss overall. I would not trust them with anything, and I advise others to watch out. You don't want to risk your hard-earned business to people that don't care about you at all.

I had a great experience with Cameron. He recovered some hard drives of mine that were very old. He…read moredid the work quickly, charged a fair price, and delivered them to me for free. I told him the company should be called First Class.

Great at communicating and responding quickly. Met me to pick up and drop off printer, and had it…read moreback same day. Great service!

My husband and I went to get new phones , We have never…read morebeen treated so poorly!!!! We waited 21/2 hours and still no help Miguel and Jessie were the ones working.. I have never been treated so badly!!! My husband had just got off work we came straight here and he was getting frustrated at 8:00 and we we're still waiting All Jessie could say is that they don't need to help us ... but they had our phones !we. We couldn't leave !!! T Mobile sucks !!! And have very bad service!!!!!!!!!!!!!!!!

So we went in on a busy Monday because my phone wasn't charging anymore even with new chords. When…read morewe got there, Miguel and Cody took a look, tried some chords, and then took some tweezers to it and cleaned out like. SO much dirt and lint from the port. I was slightly mortified, BUT also so grateful to them for taking the time to help me out. It charges flawlessly now and I'm so happy! I'll definitely be coming back here every time. Thanks again guys!