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T-Mobile

3.0 (2 reviews)
Closed • 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

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4 years ago

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7 years ago

Great experience! Steven and Marwa were very knowledgeable and helpful. Very laid back and easy to work with. Great customer service.

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T-Mobile

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People searched for Mobile Phones 557 times last month within 15 miles of this business.

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T-Mobile

T-Mobile

(1 review)

I really wish sprint didn't merge with T-Mobile. Positive Customer service at T-Mobile is non…read moreexistent. My husband bought me the latest model of the IPhone less than 3 weeks ago and it started glitching out of no where, becoming completely unusable (which is obviously very frustrating in itself). We brought it back to T-Mobile with the expectation of them swapping it out since it's brand new and purchased from them but when we get there, we are informed that since it's over the "2 week return policy" by 3 days, there's nothing they can do for us. The employee was apologetic and then offered a free screen protector once we did get it replaced as the least he can do. After 3 days of no phone and 2 and half hours of waiting at Apple, we finally got a new phone. We go back to T-Mobile for the free screen protector we were offered but someone else is working. He said that giving away free protectors isn't allowed and that they couldn't give me the free protector I was offered just 2 days prior. He then proceeded to tell me I could pay $40 if I wanted one. So I was left with no phone help and no screen protector from T-Mobile. Complete waste of time. Terrible terrible customer service.

From the owner: Visit the T-Mobile store in Palos Heights and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7213 W College Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

T-Mobile - mobilephones - Updated May 2026

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