Y'all are getting cancelled. Outage two days ago and y'all knew nothing about it. A technician was…read moresupposed to show up yesterday. That didn't happen either. Guess what happens today... internet outage again! You guys are getting cancelled would not recommend to my worst enem! good when it works but it's always something and they never have an answer. these guys came out and buried the fiber cable barely under the surface and then when you're internet goes out they wanna say it could be because of some recent yard work you may have done.... really!? didnt think of that when you were burying the cable? not that that's the problem anyway bc eventually it comes back on out of nowhere just like it cuts off out of nowhere. wish I could give negative stars....

These guys are the best. Had my fiber changed over from WOW about a year ago and I have been…read moreabsolutely impressed with my network speed, tv streaming and phone connectivity. The installer did a clean install with minimal change to the exterior. Plus the had did all of their lines on the existing poles a few years back so all he had to do was connect to the line that was waiting at the drop and we were in business. That said, Frontier is now coming around to do fiber but they are trenching lines and destroying our front yards and putting junction boxes in the ground in our yards, what the heck? After that, even if they offered their service for free, I would tell them to pound sand and stick with Daystarr who respected my property. It's just gonna suck if my lawn tractor falls through that box they stuck in the middle of my yard when I cut grass this Spring. It's just too bad that an inferior competitor has to tear up yards in the Winter only to realize that they can't compare to the quality and service that Daystarr provides, and won't be getting any business out here.

From the owner: Founded in 2001, DayStarr Communications provides the fastest and most advanced fiber-based…read morecommunication services in the Mid-Michigan region to both businesses and residential customers. We specialize in high-speed internet up to 1G, and telephone service with local and long-distance service and high-definition voice. We also offer cloud-based phone systems to businesses, and wholesale services such as TDM and Ethernet through our fiber lines. We are passionate about technology and how it can benefit our customers. Our #1 priority is YOU. We provide unsurpassed, personal, TIMELY customer service - something you simply won't find with a national carrier. DayStarr Communications is your local high-speed internet and phone service provider built on a reputation of honesty, reliability, exceptional service, and competitive prices. For more information or to schedule an appointment, contact DayStarr Communications today at (989) 720-6000 or visit our website at daystarrfiber.net. We look forward to working with you.

I went into the store with my information ready as i had already spoken to a representative on the…read moreAT&T website. When asked what i was there for i said i wanted to transfer my service from Verizon. When i said I'd be signing up under a first responder account that immediately made my rep uncomfortable because she was newer and didn't know how to do that. At which point she started complaining to the person with her she didn't want to do it, she'd like to pass it off and got denied. Once her assistance walked away she began to complain about her coworker and vacation time and how she should have called in that day and how she moved up here from FL. At one point just wholesale throwing her coworker under the bus and talking about quitting. At one point her coworker came back out and showed her a text she got from a guy she apparently is trying to date. A few monutes later her fiance came in and she was kissing him in front of us and completely distracted from helping us get setup at AT&T. Overall, it was very uncomfortable and unpleasant and honestly, all she had to do was plug my info in to open my account since i did all the work prior to coming in to specifically avoid this type of situation. Bad experience. Immature reps and unprofessional behavior

I was having an issue setting up a new line online so I went into the store a younger guy and girl…read more(she was fairly new) welcomed me very kindly! They answered all questions without even having to ask them and they were very kind to me they even put Dora on the tv for my daughter to watch while setting up the account, very fast service, was in and out in like 30 minutes. Highly recommend coming to this store

I can tell you if you have to go into store, don't make any plans for the rest of the day. You will…read morebe there for hours no matter how many people are in the store

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1016 E Main Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Owosso Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I have been a subscriber for over 11 years. When I've called with a problem, the technical help…read morestaff are always polite and patient and never make me feel stupid for having a problem. If they don't know the answer, they ask someone there to help them get it answered. I've been impressed with the longevity of the staff--that's a very good sign for how well a company is run.

From the owner: Mercury Telecom is a full-service Internet communications company specializing in providing…read morehigh-speed Internet access and fully-managed cloud-hosted phone systems and service to businesses, governments and non-profits throughout Michigan.