Rob was a breath of fresh air! He listened to my concerns of biting ants throughout my mulched yard, explained what his product was, how it would be sprayed, and quoted me a very reasonable price. He also noted carpenter ants infesting a nearby tree and sprayed for those also. I noticed an immediate reduction in the number of ants in my garden and deck, and in a very short span of time, eliminated any sight of them. I HIGHLY recommend Rob the Bug Guy for any of your pest problems. Jackie S. 6/21/24 read more

I called Rob and he came within 2 days to get ride of some yellow jackets over a front entrance door. I was very pleased to see within a couple of days the bees were either dead or gone. He explained over the phone what he would do and the price. I would recommend Rob! I will call him again in the future if I ever have Bee problems. A great value to know someone will not be stung at the front door. read more

Rob came out the day after I called him. He took care of the bees and also ants on my deck.I am very happy.

Rob and his office manager wife are the best. I thought I had bed bugs. Was sure of it, actually. We do thrift, a lot. We like supporting what they represent and who they help. And although my wife washes the clothes she gets, and dries them on the hottest setting, I never have. So, after one trip to the GP, and one trip to the dermatologist, plus my wife saying "we don't have bed bugs, you can't find any evidence." So, just call Rob the Bug Guy because you're driving me crazy" (2023). On that note, I'd been taking a picture of every bug that lives inside our house - according to research, there are around 100 bugs that live in every house. Of course, I'd blow up the photos, make them large enough to see, and show her every time. I had one that I thought was a bed bug, and she thought wasn't, and again, she said: "Call Rob The Bug Guy" (2023). So, being the "I'm sure I'm right over the advice of a GP, a Dermatologist, and my wife, a Doc herself, I kept looking. i tore apart the bedroom three times. Washed everything in hot, then dried it on the highest setting. Nothing in the drier lint catch, either. Still convinced, because of the "bite marks" on my body, and never having had a staph infection or poison ivy, I was at my wits end. And my wife said: "Call Rob The Bug Guy" (2023). I may be stubborn. I may be an idiot, but I'm not a stubborn idiot. I called Rob the Bug guy. First thing they asked for was to text a picture of the bug I thought was a bed bug and my wife didn't because it had the wrong "thorax" (2023). Well, maybe it didn't have a perfectly matching thorax, but it COULD HAVE been a bed bug, I told myself. They came back with: "Happy to say, it doesn't appear to be a bed bug [with a happy face icon]" (2023) I was over the moon. Until later that night, when I woke up and was sure I had a new series of three bites. I mean, the text did say , "Doesn't APPEAR to be" (2023). That day after work, I called and left Rob a longer message explaining the situation in full. He called me back within about an hour and talked to me for the better part of a half an hour. Now, I'm not a guy who's scared of much. I used to step in the boxing ring and get my face kicked in for a living. However, in this case, I was terrified of these little blood suckers. And Rob calmly walked me through all the steps I'd taken. We talked back and forth. He gave me plenty of time. And I asked several times if he still had time due to the length of the conversation. Patient and kind, he allowed me to still be freaking out. And finally I said: "I'd be more than willing to pay you to come out here and inspect in case I'm wrong in my search techniques" (2023). And this is huge, Rob said: "You've been very, very thorough, up to and including washing all the clothing, and looking at clothing seams, taking pictures and and for evidence of exoskeletons and feces, and I'm not thinking I'll find anything since you didn't" (Rob, 2023). And dear Reader, ask yourselves how many business people in America today would say what he said. I'd wager not many. I often feel like they're sticking their hands in my pocket whenever they can - particularly at the gas pump. Rob talked me off the ledge and I hung up mostly sure there weren't any bed bugs. And then I got a text back from Rob. It told me about investing in bed bug interceptors. I did. Last night, to this morning, no evidence. And I slept better than I have in 10 days when this whole thing began. Rob and his office manager wife are great. You're not going to find more honest, honorable business people out there. One final note, I also found out in the conversation with Rob that they have to update their licenses every three years. So, the moral of the story is, don't freak out, listen to your wife, or husband when the say: "Call Rob the Bug Guy." immediately. He's the guy. Period. read more

Fast, friendly, knowledgeable, competitive pricing. Haven't seen a carpenter ant since Rob was here. HIGHLY RECOMMEND!

Rob came out and planned to take care of one wasp nest, but in the process of evaluating and spraying the property found a second wasp nest and was able to take care of it as well! Very observant, intelligent, and nice person! read more

We had hornets move in above our front porch. It was the height of the season so most people were two weeks away from coming out. We had just listed our house for sale, so we needed someone urgently. Rob squeezed us into his b use schedule and came out in two days. He was fast, efficient and knowledgeable, and his cost was very reasonable. We will definitely go to Rob first in the future. read more

Quick, efficient service. Solved my hornet problem. Nest removed from house and area treated. Thanks!

I highly recommend using this service for your pest problems. My elderly aunt ended up with a severe bug infestation. We truly appreciate how quickly they both returned my call and how quickly they provided the service. Rob and his wife were professional, kind and very knowledgeable. We were definitely pleased with the service they provided. read more

We had a spider problem in our basement...Rob used a pet friendly pesticide that killed and repelled the spiders without the worries of harming our cats. Rob is very professional, thorough and I definitely recommend him. read more

Upset with my pest problem, I wasn't sure what kind of service I was going to get. I was greeted by a professional but friendly smile and a warm hand shake. Both he and his wife were very understanding at my frenzied attitude. Both assured me of what they were about to do, explaining the details of the job. They were very thorough and efficient. The price was excellent and they were kind and caring. It gave me much comfort to know if I have another pest problem I can count on these folks to get the job done professionally. If I had to give them a grade it would be an A+ both for their work and for their warm and caring attitudes. read more

Contacted them for a VA pest inspection. Called me back very quickly, had an appointment very quickly. Rob was very polite, very professional. Give this company a chance to win your business. I don't see how you could be disappointed. read more

My experience with this individual was very different from the prior reviewer. I experienced several problems and was extremely disappointed with the service and these individuals (Rob's wife tagged along on both visits and butted in on the second, claiming that she is also a licensed exterminator...that can be checked with the licensing board). I will not use this company again...better to pay a bit more and get a reputable company. read more