Y'all are getting cancelled. Outage two days ago and y'all knew nothing about it. A technician was…read moresupposed to show up yesterday. That didn't happen either. Guess what happens today... internet outage again! You guys are getting cancelled would not recommend to my worst enem! good when it works but it's always something and they never have an answer. these guys came out and buried the fiber cable barely under the surface and then when you're internet goes out they wanna say it could be because of some recent yard work you may have done.... really!? didnt think of that when you were burying the cable? not that that's the problem anyway bc eventually it comes back on out of nowhere just like it cuts off out of nowhere. wish I could give negative stars....

I went into the store with my information ready as i had already spoken to a representative on the…read moreAT&T website. When asked what i was there for i said i wanted to transfer my service from Verizon. When i said I'd be signing up under a first responder account that immediately made my rep uncomfortable because she was newer and didn't know how to do that. At which point she started complaining to the person with her she didn't want to do it, she'd like to pass it off and got denied. Once her assistance walked away she began to complain about her coworker and vacation time and how she should have called in that day and how she moved up here from FL. At one point just wholesale throwing her coworker under the bus and talking about quitting. At one point her coworker came back out and showed her a text she got from a guy she apparently is trying to date. A few monutes later her fiance came in and she was kissing him in front of us and completely distracted from helping us get setup at AT&T. Overall, it was very uncomfortable and unpleasant and honestly, all she had to do was plug my info in to open my account since i did all the work prior to coming in to specifically avoid this type of situation. Bad experience. Immature reps and unprofessional behavior

I was having an issue setting up a new line online so I went into the store a younger guy and girl…read more(she was fairly new) welcomed me very kindly! They answered all questions without even having to ask them and they were very kind to me they even put Dora on the tv for my daughter to watch while setting up the account, very fast service, was in and out in like 30 minutes. Highly recommend coming to this store

Hands-down one of the best experiences had in a very long time with any local company or…read morecontractor. Patient, helpful, quality work, and very reasonable. Enjoying my new digital antenna and NO BILL - cut the cable and call Great Lakes Satellite!

From the owner: Directv, dish Network, and Exede Hi-Speed Internet. Serving Genesee County and surrounding area for…read more36 years.

Amazing service. They answered all my questions about Dish network and Directv. I even got a free…read moreinstall the next day. Highly recommend. Very experienced and professional.

From the owner: Direct Satellite Service Inc, serving the state of Michigan sInce 2010. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

SOS TV & Home Services is a business you cannot trust. SeVonte McDonald is the name of the business…read moreowner. He does NOT have a business address. Apparently he's running his business from home, but still uses no address. Big red flag! The only thing he has is a phone number. His email address: sosmihome@gmail.com We called and set up an appointment for him to diagnose the problem. He did that. He only accepts cash he told us. He told us we had to pay for the part that he had to order, so he said we needed to pay up front. That was NOT a good idea, but we paid him a few hundred. He ordered the part, having them ship it to our address. It never got to our address and I don't think it was ever sent. We were told it was undeliverable because they needed a signature. Well, someone is always home. No one came to our door, rang the bell, nor knocked. Apparently, this "part" came to our address within a few days which we were told to expect it within 7-10 days. The parts supply person told him they would send the part to him WHEN they got it back. It's been since Dec. 2, 2025 since SeVonte was here, and it's already the end of the month and there is NO part and he will NOT answer his phone or texts from us. He took our money and apparently it looks like he stiffed us because he's not answering his phone and has NO reason to ignore us. Do NOT trust this company or SeVonte! He is a thief, a predator, and a criminal and should not be in business. We are disabled senior citizens and he knew this. He takes advantage of people like us. We wish we never trusted him.

They were amazing. Installed my home cameras, mounted two TV's along with painting my entire home…read more Great communication will use them for all my home renovations and maintenance needs.

I had requested that TV services be terminated in June 2022. I returned all of the cable equipment…read more(receivers/DVR) related to the TV service. The company started a new billing cycle on 1-8-2023 and informed me of the charges on 12-12-2023. They included a $78 fee for cable TV services and a $21 charge for TV broadcast fees. I told them that all of the equipment was returned so there should be no TV related charges. They insisted that because they offer TV streaming over the Internet that the charges were legitimate and that they must be paid in full. I refuse to pay for services/rentals/fees that were not rendered and they would not take any action to resolve. Clearly this is criminal in nature. You cannot bill someone knowingly that a service was not rendered and use a hypothetical reason that one "could" use their services over the Internet while refusing to remove the charges. This type of activity is really fit for a RICO (Racketeer Influenced and Corrupt Organizations Act) lawsuit. I have filed a complaint with the Michigan Attorney General. The idea that they could force TV services without equipment to watch TV is absurd. The excuse that one "could" stream their content is absurd and they do not even care.

Charter would not let me change the password to my own email account without having my husband's…read morepermission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue. Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

What an incredible experience. WAY better than the Comcast I switched from. Cables were neatly…read morerun and actually buried... something I couldn't get Comcast to do to save my life. Thanks so much! Love my new sat tv!!

Owner does his best to talk you out of anything that might require work. He doesn't seem able to…read moreretain help and is apparently afraid of heights. (He would not install a rooftop antenna due to pitch even though the next door neighbor has a rooftop on a much steeper/higher roof!)

Internet is so poor. Constant buffering. When calling for support, they are able to identify where…read morethe problem exists but are not able to fix it. Why?!

I'd give it 0 stars if I could. TERRRRRRRIBLE WIFI!!!!!!!! Always experiencing outages.read more

if i could put no stars i would, 2 female were working when i came in and let me just say so rude,…read moreif you're not a people person doesn't work with people.. easy said.

From the owner: Visit the T-Mobile store in Owosso and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 910 E Main Street Suite B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.