We recently upgraded the front protectors. We stopped at one T-Mobile they were open until noon. So we did a few errands at breakfast out and then stop at this. We had to wait about 20 minutes. When we entered, we were immediately greeted by a very lovely associate, pictured. She helped me pick out the right case for my phone, for my needs. She was smiling, happy and funny. She got her screen protector on and there is absolutely no dust or any bubbles. She did such an excellent job. I wish I could remember her name. You see the picture go to her cause she has so awesome. I highly recommend it have a wide selection of cases other things that you need. read more

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terrible store, terrible store manager the guy sits in a chair all day with customers waiting and giggling with the crew. he was severely rude to me, he stole $150.00 of money. i paid in cash they refunded the difference minus $150 people can't you see. tmobile scams people out of hard earned money for there self gain!! tmobile robs customers of there dignity by lowballing them for trade ins or people with great credit still pay a huge deductible to get there junk!! tmobile scams its customers. the gm of this place is a thief customer care verified he should of given me my $150 instead he probably pocketed it. stay away from tmobile ridge- go to at&t no deposit on any phones and full money for trade ins..boy cot tmobile terrible terrible company. read more

Thank you, Miss Becca C, thank you for providing great customer service. I'm all about it and I truly am grateful. Thank you for the wonderful experience that my son and I had the pleasure of meeting you and getting a new cell phone. read more

T-Mobile - Middle school kiddo earning his cell phone for the first time. - Mobile Phones Near Me - New Port Richey, Florida

I was sold a phone by a pleasant young lady who told me I had 30 days to return the phone verbally. AAs i live close to Hudson, Fl there in minimal reception as Tmobile addmits they have a cetower down. As a result I am paying $100 a month for a phone with lack of service. Ai have now been informed that II am six days past the 14 day limday limit. The store wont Act in good faith and numerous conversations have taken place with no Positive outcome. I am 72'years old and State laws to support the elderly. I suggest service with Tmobile should be avoided at all cost. read more

This office goes way beyond just normal service. Michael S was my special contact and he was so helpful and the one thing I appreciate was his sense of humor. It took us three days to get through to my now x carrier that they needed to transfer my number t T mobile not T mobiles fault but the old carriers. If it had not been for Michael I surely would have lost my cool more than once but through it all he remained cool calm and collected any also fun. Because of him I will be back read more

I want to register a formal complaint about my service last evening. I went into your store located at 8344 Little Rd Suite 108, New Port Richey, FL 34652 last night, May 9th, 2018 at about 7pm to purchase a phone. There was a family making a purchase with an employee named Medina and another employee. This employee was on her cell phone and didn't even pay attention to me being there. I wasn't even sure she was an employee at the time. I walked around looking at the phones on display waiting for someone to help me. Finally the family was finished with their purchase and I stood looking at Medina waiting for her to finish up and help me since I didn't know the young woman was actually working. Medina never even looked over at me, so I went over and stood in front of the counter looking at the papers on the counter top trying to be courteous and wait until she was finished with what she was doing on the computer, but again was not even acknowledged that I was even in the store. Finally, the young employee "A" asked if I needed help and I said Yes I was there to buy a phone but that no one had even acknowledged that I was there. Both women said that they thought I was with the previous family who had been gone for at least 5 minutes, and had been there for some time before I arrived. I said no and that I would like to be helped but was upset that I wasn't even spoken to. Medina was not nice in any way or apologetic, snapping at me that she didn't know that I needed help even though she saw me waiting at the counter for her. I said that she didn't need to get testy and she said that she wasn't but that I was and didn't need to. I became very upset over this treatment. "A" began to help me and I asked what specials they might have and what plans. Immediately she began to tell me about the senior plan and assumed that I fell into that catagory, which I promtly said I was not old enough and that no one should assume that with a customer! I did end up purchasing a phone, the T Mobile Revvl however, am very disappointed in the service that I received especially with Medina talking to me like she did. I am registering a formal complaint, will be calling the manager Jeff Gilman, putting a review on Yelp and more. Please let me know what can be done to help solve this situation. Thank you! read more