I was upgrading my iPhone and with an appointment we were in and out in no time! The customer…read moreservice was friendly and fast. They had a good stock of inventory, so I got exactly what I wanted.

What's the point of a sign in iPad if they're gonna ignore it entirely, if I could just walk in and…read moreskip people in line I would do it too fuckers need some consideration

The hubs is admitting my iPad into the digital hospital for me. I've been pretty sick. Apparently…read morewhatever I have is contagious 'cause now my tablet is sickly. ;) We've used Digital Doc before and they've repaired our phones perfectly. We trust them with our electronics.

Walked in. No wait. Told the lady our issue. She fixed it within one minute. NO CHARGE. I tipped…read moreher. I will definitely use them again and recommend.

I walked into the store and everybody's got their little iPads in their hands and they gave the…read moreshittiest service I've ever dealt with. Verizon has a 611 number and they had sent me an email on that number about my veterans discount and then when I go to the store, the guy told me that was a scam email which was bullshit. All they gave me in the store was excuses no solution just excuses. The first thing they need to do is get rid of all their fucking iPad and get back to customer service I've been with Verizon over 20 years and when I had to deal with the store like this in the shitty service, I was just soon go to cricket. The Verizon store off of 35 by Lowe's is so much better like I said all they gave were excuses no solutions and a guy had no idea what he was talking about.

Eduardo was incredible today, fixed all my issues (at least with my phone) and was patient through…read moremy frustrations. I had issues with my insurance claim and left very satisfied. Tell him to hit me with a text - girl who came in hot

I've never had any issue with this store…read more The staff here have been helpful and there when I had a question. I went there and purchased my new phones and they installed the glass screen and cover. There was an issue with the glass and they replaced it without any questions. There was a issue with the batch of screen protectors they received so the refunded me for the two I bought. I'll have to agree with another thing I read about this location. It is oddly quite for it being a Best Buy.

i had been standing in line for 2 hours waiting for pokemon cards and not only did they allow…read morepeople to cut in front of us who showed up minutes before and sold them boxes. 2 separate families cut and took 3 boxes per family but the manager specifically told the employees to sell 1 box per family and the employees actively disobeyed them. Those kids were far too young to even understand or enjoy the game and it's incredibly disappointing the employees greed for money. This was the worst experience ever, yall need to do better.

Long story but my iPhone was toast today. Expected a long trip to apple store in San Antonio. But…read moreHung (?) sorted it. Cost me $20 which was less than gas to San Antonio. Gotta admit I'm always skeptical of these shops but CPR treated us well and charged a VERY reasonable rate. Glad to see both competence and professionalism in the world today. Kudos. Ps. I Understand it is veteran owned which may explain a lot about the positive experience. (Thanks for your service)

I took my 1TB iPad Pro in for a battery replacement. The repair took longer than promised, and…read moreduring the process they broke my screen. After waiting several more days for the replacement glass to arrive, I finally got my iPad back--only to discover my Apple Pencil no longer worked. I'm an artist. I use my iPad with an Apple Pencil all day, not my finger. The person claiming to be the manager actually told me that because I never said I used an Apple Pencil, they installed cheaper glass that isn't Pencil-compatible. The audacity of that excuse is unbelievable. Why would you replace a screen you broke with one that strips away one of the main features of an iPad Pro? And no one ever asked how I used it--they simply told me they broke the screen and would replace it. Any reasonable person would expect it to be replaced with a screen that preserves the device's functionality. When I asked them to make it right, the manager raised his voice, talked over me, and insisted the screen was "fine" because I could still use my finger. He was arrogant, condescending, and completely unprofessional. I came in for a battery replacement. They damaged my iPad, made it less functional than when I brought it in, charged me $167, never apologized, refused to fix their mistake, and yelled at me for expecting them to. I am absolutely flabbergasted. I now have a very expensive iPad that no longer serves its primary purpose, and I had to pay for the privilege. CPR, at a minimum, refund my money. Better yet, the owner should step in, make this right, and seriously reconsider whether this person should be managing customer interactions.

Every time I go to T Mobile, I have wonderful help. I just had to mention a young man who is just…read moreexceptional and that is George A. at the Creekside store in New Braunfels, Tx. He has just been exceptional. Thank you, George for your help !!

ever since t-mobile took over Sprint, the customer service has been terrible. I have been a…read moreSprint/T-mobile customer for 17 years and I am fed up with the company. I will be changing as soon as I pay my daughter's phone off. DO NOT CHOOSE T-Mobile. They are the worst and the coverage is subpar!!

I purchased a cell phone from Louisa at this store on Seguin Avenue. My previous phone died and I…read moreneeded a replacement. I asked questions to determine the phone that would best fill my needs. (I was feeling poorly due to back and shoulder injuries.) Marisa was calm and listened and answered all of my questions. The sale was made within 5-10 minutes. My phone that died was about 5-6 years old and the new phone was a gigantic change for me. I have returned to this store and Louisa was usually there to answer my questions, tutor me on the new phone's basics, set up my Cricket account and so on. All of the staff (I have seen 2 other workers there) were also calm and knowledgeable. I couldn't be more pleased!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our New Braunfels store today.

Very friendly, excellent service! Walked in for an estimate for repairs and winded up with a fixed…read morecharging port! Thanks again!

Great service and honest! They repaired an older iPad on/off button and replaced the screen saver…read moreon the same day for a very reasonable price. One of the other providers said to toss it and buy a new one. Saved $200 + . Highly recommend.

Horrable, no one speaks English other than the one that you contact to subscribe to a plan...after…read morethat, forget it..All wireless providers are bantits...

T-Mobile customer for 10+ years. Bought unlocked refurbished phone from Back Market.com and brought…read moreto this location to transfer data from old phone to new. Had concerns that phone was locked with AT&T carrier, but needed expert opinion. Sensed a bad attitude from staff member (Mgr?) who took 30 seconds to confirm my concern. Took no effort to dive deeper. Followed up with Back Market who assured phone was unlocked regardless of AT&T prompt. Found YouTubes to switch SIM card and transfer data with no problems. Phone works great.