Came in here for help after dealing with customer service Over the phone who was no help at all. Of course when I come in they let me they don't know help with claims, but Andrea who this review is mostly about came and saw about us and was determined to help us out. She helped us out until she found a solution her manager and team mates came over told her that's not her job but she explained to them that she in customer service and she would help us. Her manager came over and said after we leave she's needed in the office .. I hate this for her but she was so helpful and did not stop until she could get up helped. I can tell she was frustrated towards the end especially after getting on to from her management.
Thanks so much Andrea for helping us and giving us great customer service, you should be the face for T-Mobile read more