Stay away from this place!! Its the worst t mobile I've ever been to! The service is terrible. The…read moremain dude that works there is pure skum. I ve been there multiple times they go out of there to make sure you receive the absolute worst service possible.if you need help with anything phone related to not go there! I go out of state to Nashua N.H. for my t mobile needs and I live 5 min from this location.

My mother and father went to get service at this location and was over charged and paying for…read moredevices that they did not want or receive!!! When we questioned t-mobile associates they were told they didn't understand or couldn't see but their bill kept going higher and higher. My parents paid their phones off and still the bill was rising which is ridiculous. Come to find out that father was paying for a tablet that was never wanted or given to him but was in use by someone. How can some one get my parents information to receive a tablet in their name and my parents pay for someone else's bill! This is not ACCEPTABLE in an anyway and when confronted they were just told there account would be credited. Make that make sense!! My mother was waiting for a feedback survey which was never offered or emailed! I WOULD HIGHLY RECOMMEND THAT YOU LOOK FOR ANOTHER CARRIER FOR YOUR PHONE BECAUSE T-MOBILE IS NOT IT UNLESS YOU WANT TO PAY OUT OF YOUR ASS FOR A BILL THAT IS NOT ACCEPTABLE!!! T-MOBILE IS A RIPOFF ESPECIALLY AT 495 Chelmsford Street, Lowell,Ma 01852

After a hour and a half waiting on the phone for t-mobile representative... she couldn't verified…read moremy identify to set up my e-sim. I had already explained my 'broken' phone could not be turned on so I could not receive her text message to verified whatever code she is sending... T-Mobile as a company need to do better with the verification process for online services/calls. Why make customer set up two step authentication or code verification etc only to send them to the store with an photo id? Especially after waiting a hour and some minutes to get a representative on the phone?? Anyways, I digress. These poor reps at Bridge Street had me walking in 15mins before their store close. If I was them, I'd be annoyed but Wes greeted me and tried to help me. His partner was kind enough to keep trying to when the e-sim wouldn't registered or whatever it does through their system. I truly felt bad and shown up 15min prior to closing. But I was so annoyed with the service I had on the phone & I was without a phone for three days! They stay after store hour closed and they didn't rush me out. I kept apologizing yet they were nice about it and told me no worries. Thanks guys! It was much appreciated!

I'm a twenty-five year customer of TMobile. I put up with poor service and terrible reception for…read moreyears and gave the every opportunity to improve. I called to get some assistance to purchase a new IPhone with them to enhance my cell phone service. They said "NO", giving a switchover customer a better deal. Today I reviewed my bill which is over $100 too high. This had happened before. After I enlighten them to their mistakes again, I will look for a different carrier. I can't believe they have a customer service representative who barely speaks English..., I had difficulty understanding them. Right on par with a declining company. Good luck, I believe you will need it if they collect your phone bill.

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

Good deals for new customers getting new phone number and great selection of free phonesread more

We needed two prepaid SIM cards and arrive at 7:54pm. They were supposed to close at 8pm…read more However, the door was locked and they refused to open it. I was phoneless after arriving for a convention from overseas. I was exhausted. They could have easily sold us those cards in 6 minutes. It is extremely poor customer service. I will never ever use T-Mobile now.

Reasonable prices for new customers in need of a new phone number. Good selection of free phones…read morewith new service

From the owner: Switch today & enjoy America's largest 5G network.read more