Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

Go in for upgrade and had no phones. Come on guys. No stores are open in area, it's crazy. Been a…read morecustomer for years thinking about switching now

The guy working there was kinda rude and dismissive. I went to upgrade my phone and the guy there…read moremade me buy a screen protector because supposedly it's part of a promotion and I HAVE to get it or else I can't buy my phone! The screen protector was about $25 dollars and on top of that my phone plan went up 20 dollars more when I clearly asked him to keep my plan the SAME. I spoke to him on the phone after I left the store and asked him to change it back and he said I needed to do that the next month bill he was also trying to make me buy a phone case that cost 65 dollars too. He told me that in order to get my NEW phone I needed to buy either a screen protector or a phone case if not I couldn't buy my phone. I was in a rush and needed my phone right away since I unfortunately broke my old phone so I ended up buying the screen protector instead because it was cheaper than the phone case. I got my phone and left. I will never go back here tbh If I wasn't in a big rush to get a new phone I would of went somewhere else. I'm mad I spent more than what I was supposed too. And the added plan bill was what pissed me off the most. Anyways don't go here. And don't trust this man!!!

I contacted Joe for removal of an old Security System in our new house. He was very easy to…read morecommunicate with via phone call and text and accommodated my busy work schedule to come by to complete the job at an agreeable time for both of us. He did exactly what I was looking for - removal of all wires, panels, alarms, cables, sensors, Etc. He came with all the tools (including a folding ladder) needed to complete the job in a few hours and cleaned up everything when he was done. 10/10 service! Would highly recommend to anyone in need of help in the audio/video, electronics and/or security system field.

Rich was an amazing installer. Very knowledgeable, patient and professional. Owner was…read moreresponsive and accommodating. Super. Would highly recommend.

Satisfied with the product, the service, and the price! I couldn't have asked for a better company…read moreto install my phone systems. From the quoting process to the installation, they were courteous, responsive, and willing to work with me. Highly recommend them if you want a quality installation for your office!

From the owner: Phone Connection provides business telephone systems installation and service in New Jersey. We…read morespecialize in Panasonic phone system products as well as phone equipment from other leading brands such as IPitomy and Avaya. Full list of services offered by Phone Connection: * VoIP Telephone Systems * Digital Telephone Systems * Data Cabling * CCTV Surveillance * Hosted VoIP Service * Cloud-Based Office Phone Systems Contact Phone Connection today for you free, no-obligation consultation!

Worst customer service in the past 2 years, they don't want to send anyone out to take a look at…read moreanything or fix anything. Go elsewhere for VoiP service

During the last 12 years, I have worked as an IT project manager and I have had a lot of tech…read moresupport experiences both good and bad. I have received software and hardware support from India, Europe, United States and Canada. I have honestly never written comments or reviews about customer service or tech support but I had to make an exception in this case. I want to comment on order 63590 on December 8th. Jay Morales was the person who took my case from the beginning and I did not get good service. I got excellent service! He went above and beyond his obligations to help me and resolve my problem with so patience and courtesy. He is truly the definition of excelent customer service and it is people like him that make companies grow. I give him 10 stars for his tech support and I want to thank Tele-Data Solutions and Jay for a job very well done.

This company has the absolute worst communication I have ever come across. In 6 weeks, I have had…read morenothing but problems. I emailed, I chatted, I texted. Zero follow-up. Now, I am still waiting for my full refund that I have in writing is supposed to come a week ago. They received the equipment August 30th. Today is September 15th. Zero, exactly zero follow-up or communication. Don't waste your money. Their equipment is unreliable and their customer service is even more unreliable.

My experience with Sass and the Steadfast Telecom team has been nothing but positive. They are…read moreresponsive to my requests, and flexible in their solutions. They are hands-on, and someone is always available to help. Great for minor problems, and even large scale telecom build outs.