I was waiting there for 1 hour and 20 minutes. Other people was coming in and they were assisted…read moreright away. No communication on how long I was gonna so they can help me so I walked out.

Soy clienta de T Mobile .... Hace dos años que compré varios…read moreproductos los cuales son , un teléfono , un reloj , y IPad 9gen y como a los menses compré otro IPad 10gen .... El mismo día que hice la compra me comentaron que me iban a dar una Gif Card de 100 dólares ya casi termino el contrato y nunca me dieron esa tarjeta de regalo ... pasado eso hice un reclamo de la pérdida del iPad 9Gen , quedaron en marcarme la información correcta para hacer el pago de los 99 dólares que nunca me mandaron . Luego me fui de vacaciones y cuando regreso intento comunicarme con ellos para saber cómo había quedado el reclamo que había hecho . Me mandaron un número de confirmación y me dijeron que no podían ayudarme porque ya había pasado el periodo de tiempo cuando uno hace la reclamación ... Ahora como me siguen cobrando el iPad cuando está perdido hice el reclamo y mo me ayudaron . También antes de viajar a Cuba llamé a t mobile para saber si podía hacer llamadas internacionales. Me dijeron que no que este estaba bloqueado para llamadas ok . Cuando voy a pagar veo que tengo cargos por llamadas internacionales cuando se supone que está bloqueado... Necesito que alguien me ayude con mi situación .. No es recomendable esta empresa 0

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

I contacted Joe for removal of an old Security System in our new house. He was very easy to…read morecommunicate with via phone call and text and accommodated my busy work schedule to come by to complete the job at an agreeable time for both of us. He did exactly what I was looking for - removal of all wires, panels, alarms, cables, sensors, Etc. He came with all the tools (including a folding ladder) needed to complete the job in a few hours and cleaned up everything when he was done. 10/10 service! Would highly recommend to anyone in need of help in the audio/video, electronics and/or security system field.

Rich was an amazing installer. Very knowledgeable, patient and professional. Owner was…read moreresponsive and accommodating. Super. Would highly recommend.

Satisfied with the product, the service, and the price! I couldn't have asked for a better company…read moreto install my phone systems. From the quoting process to the installation, they were courteous, responsive, and willing to work with me. Highly recommend them if you want a quality installation for your office!

From the owner: Phone Connection provides business telephone systems installation and service in New Jersey. We…read morespecialize in Panasonic phone system products as well as phone equipment from other leading brands such as IPitomy and Avaya. Full list of services offered by Phone Connection: * VoIP Telephone Systems * Digital Telephone Systems * Data Cabling * CCTV Surveillance * Hosted VoIP Service * Cloud-Based Office Phone Systems Contact Phone Connection today for you free, no-obligation consultation!

Worst customer service in the past 2 years, they don't want to send anyone out to take a look at…read moreanything or fix anything. Go elsewhere for VoiP service

During the last 12 years, I have worked as an IT project manager and I have had a lot of tech…read moresupport experiences both good and bad. I have received software and hardware support from India, Europe, United States and Canada. I have honestly never written comments or reviews about customer service or tech support but I had to make an exception in this case. I want to comment on order 63590 on December 8th. Jay Morales was the person who took my case from the beginning and I did not get good service. I got excellent service! He went above and beyond his obligations to help me and resolve my problem with so patience and courtesy. He is truly the definition of excelent customer service and it is people like him that make companies grow. I give him 10 stars for his tech support and I want to thank Tele-Data Solutions and Jay for a job very well done.

This company has the absolute worst communication I have ever come across. In 6 weeks, I have had…read morenothing but problems. I emailed, I chatted, I texted. Zero follow-up. Now, I am still waiting for my full refund that I have in writing is supposed to come a week ago. They received the equipment August 30th. Today is September 15th. Zero, exactly zero follow-up or communication. Don't waste your money. Their equipment is unreliable and their customer service is even more unreliable.

My experience with Sass and the Steadfast Telecom team has been nothing but positive. They are…read moreresponsive to my requests, and flexible in their solutions. They are hands-on, and someone is always available to help. Great for minor problems, and even large scale telecom build outs.